Ratings based on 1,761 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, CA

Friendly and professional staff.

Posted Jan 20, 2018
Pros: All of the above
Cons: Nothing
Great location. Pleasant and professional staff. Very accommodating personnel. Beds are comfortable and rooms are clean.
4 out of 5
by A verified traveler

Posted Jan 19, 2018
Ok hotel. Old and needs upgrades.nothing else to share. Employees nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable

Posted Jan 16, 2018
Pros: Comfort
Cons: Television reception was sometimes spotty
I stayed for one night and it was a very comfortable room.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Close to everything

Posted Jan 15, 2018
Great hotel for short stay, Vee close to airport and uptown charlotte area, facilities needs to be upgraded... carpets are dingy and could use better pillows.
5 out of 5
Recommended
for Everyone
by A verified traveler from wilmingtkn NC

Cozy and comfy

Posted Jan 15, 2018
This hotel is very nice. Our room had a sitting area and a nice big comfy bed. Hotel staff were very friendly and helpful as well. Would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from phila. PA

A very nice hotel.

Posted Jan 2, 2018
A nice hotel and it's very nice experience. Would use this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Posted Jan 1, 2018
Really enjoyed my stay at the Hyatt. Rooms were clean and staff was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to downtown and airport

Posted Dec 29, 2017
In town for a quick stay and didn’T want the traffic of downtown- perfect option for a quick trip
4 out of 5
Recommended
for Everyone
by A verified traveler from florence

Nice hotel close to airport

Posted Dec 26, 2017
Easy in and out with shuttle service and free parking for a week.
5 out of 5
Recommended
for Everyone
by A verified traveler from From Chas, SC

Nice hotel near the South Park mall

Posted Dec 25, 2017
So the staff is amazing they have the best complimentary cookies ever at the desk and on my check out date i wanted grits for breakfast it wasnt any on the bar so A guy named Courtney reassured me that a staff member was headed to the grocery store something that is out of there way to do just so i could have grits it absolutely blew my mind !! Courtney then brought it up to my room for me with my favorite an orange juice and some extra sausage. The fact that they all worked together as a team to make little ole me satisfied was the best way to end my stay being that i loveee grits .