Ratings based on 1,513 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Aug 21, 2017
Multiple repairs needed, very uncomfortable beds, a/c wasn't cool enough. This hotel needs to be completely renovated and updated.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient only for quick stays.

Posted Aug 19, 2017
Room temperature was difficult to regulate. Room was to warm.
2 out of 5
by A verified traveler

Hard old beds, hotel needs updating

Posted Aug 3, 2017
The room size is good.. needs major updating in the bathroom and furniture
Comment from Hotel Management
Aug 6, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you so much for taking the time to give us your feedback on our property. We are always striving to improve our property and genuine feedback is the best way for us to do that. We are sorry to hear that you were not satisfied with the hotel in general. Please note that this information has been passed on to our management staff to ensure improvements are made. We very much appreciated your business and thank you for staying with us. Sincerely, Diana - LQ Customer Care
3 out of 5
by A verified traveler

Posted Jul 21, 2017
Cons: Elevator needs to be updated...1 elevator and its VERY slow. Bathroom door falling off the hinges. Hinges rusted. blow dry didn't work.
Staff pleasant. Other than the lobby, the hotel is outdated.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the money.

Posted Jul 15, 2017
Overall stay was nice, however I had called ahead to confirm that we had adjoining rooms. Check-in was at 3pm and we arrived about 4:30pm. I was told there were no clean adjoining rooms available. The front desk girl was nice, but offered no solution, except to wait!!! We had driven over 2 hours and had a concert to get ready for. I asked if we could be put in some sort of room to wait and she acted like she wasn't sure. Finally, one of the housekeepers said that would work. We were put in a "holding" room for almost an hour and then moved to our rooms. There were no issues after and we were offered a discount, but check in was a nightmare.
3 out of 5
Recommended
for Families
by A verified traveler from Florida

pet friendly nice location

Posted Jul 15, 2017
Pros: friendly staff, Your coffee , the layout of the rooms
Cons: you do need to refresh some of the woodwork in the room
Location: we were not there long enough to see but I wish that there were more fast food places closer to your location
first room wet carpets they just shampooed the rugs second room second floor we were sent there to find do not disturb sign in key slot each time we have to go back to front desk third room third floor very nice but I was tired by this time. In the morning they were very nice to redo our bill but we should not have had to go thur this .Their breakfast should of had some kind of meat to go with the waffles most others hotels do or hard boiled eggs Your coffee was good. I have stayed at your Hotels before and will probably will again , and hope I don't have to go though this again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Practical for a lay over

Posted Jul 14, 2017
Good no complaints close to the airport and it serves its purpose to sleep and clean up
Comment from Hotel Management
Aug 14, 2017 by Vera, Hotel Management
Thank you for your recent stay with us and for your comments here on Expedia. We hope that you will stay with us again the next time you are in town again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2017
Not much in the way of restaurants within walking distance, not a pedestrian friendly area.
Comment from Hotel Management
Jul 14, 2017 by Vera, Hotel Management
Thank you for your recent stay with us here at the La Quinta Charlotte Airport South. We hope that you will stay with us again the next time your travels brings you back to the area again.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Good hotel ,good service

Posted Jun 28, 2017
It was a very good experience. Breakfast you can expand the hours .Overall good for the price .
Comment from Hotel Management
Jun 29, 2017 by Bill, Hotel Management
Thank you Alberto for your recent stay with us and we appreciate your positive comments about your experience. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from New york

Clean

Posted Jun 24, 2017
The staff is very friendly and accommodating. The morning breakfast is delicious ..the airport transportation is added bonus .. I always stay at the LaQuinta's whenever I have a layover or short stay.. highly recommend
Comment from Hotel Management
Jun 27, 2017 by Bill, Hotel Management
Thank you for your recent stay with us here at the La Quinta Charlotte Airport South. We appreciate your kind words about our hotel and look forward to hosting you again the next time you are in town again.