Ratings based on 410 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Ak

Nice area and quiet.

Posted May 31, 2017
Short 4-day stay. Not fancy, but meets needs. Nice staff and workout room good.
Comment from Hotel Management
Jun 6, 2017 by AloftCharlotteGM, Hotel Management
Hi there, JBC Ak! We are so excited we had the opportunity to welcome you! Thank you for taking the time for let us know how our team helped make your stay memorable. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Charleston SC

Perfect location for business trip

Posted May 9, 2017
Pros: Location and clean comfortable room, green hotel!
Cons: Loved the sliding bathroom door but it doesn't close completely. I stayed with a coworker so I would have been more comfortable with a completely shut
Location: Less than one minute drive to training class I was in Charlotte for.
Super easy check in and check out, room was very clean and comfortable bed.
Comment from Hotel Management
May 23, 2017 by AloftCharlotteGM, Hotel Management
Thank you, S! We appreciate you taking the time to let us know how your visit went during your recent training! We are so pleased that you found our location ideal. Thank you for letting us know your feedback on the WC (bathroom) door. We have passed along to our design team. We hope to welcome you back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very pleasant surprise. Great value.

Posted Apr 2, 2017
Pros: Lobby area, food area, room was well designed, clean, comfortable!
Cons: Could use an extra chair in the room.
Great check in, inviting lobby/bar/games area with outdoor patio. Room was bright cheery design.
Comment from Hotel Management
Apr 4, 2017 by AloftCharlotteGM, Hotel Management
Hello there, Traveler! Thank you for taking the time to share your recent experience. We are so pleased to learn that you enjoyed our property, and were able to take advantage of some of the amenities we have to offer. Please do not hesitate to reach out to the property for any future bookings as we would be delighted to place an extra chair in your room for you! Safe travels!
5 out of 5
by Jeffrey

Posted Mar 19, 2017 on Hotels
Comment from Hotel Management
Apr 4, 2017 by General Manager, Hotel Management
Thank you, Jeffrey!
4 out of 5
Recommended
for Everyone
by A verified traveler from Temecula, Ca

Very nice modern hotel.

Posted Feb 20, 2017
Pros: Beds and cooked to order breakfast
Cons: More of a seating area in the room to eat at.
Location: It's in Ballantyne so there are plenty of restaurants and shopping close by.
This hotel is extremely modern and great atmosphere for a younger crowd. I happened to be with my much older aunt so it wasn't quite the right fit for her but very nice, none the less. The best thing about the room were the beds. So comfortable!! Also, they have a chef in the morning cook to order what you want off the menu. Very good breakfast!
Comment from Hotel Management
Feb 21, 2017 by AloftCharlotteGM, Hotel Management
Hello Tracy, Thank you for taking the time to share your recent visit. We are so pleased that you found your stay enjoyable. A restful night is key, and it is nice to know that you had one on our comfortable beds! We will be sure to let our Chef know your kind feedback. We wish you and your aunt safe travels!
5 out of 5
by Sarah

Posted Feb 3, 2017 on Hotels
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Thank you!
4 out of 5
by Melvin

Posted Jan 30, 2017 on Hotels
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Thank you!
4 out of 5
by Charles

This traveler left a rating score only Posted Jan 23, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Posted Jan 20, 2017
Pros: I love that it was very dog friendly! At checkin, they offered treats for our pups, and there was a large pet relief area outside.
We enjoyed our stay very much. Staff was very friendly. Love Aloft hotels.
Comment from Hotel Management
Jan 25, 2017 by Aloft GM, Hotel Management
Hello Amber, Thank you for such wonderful feedback. Animals are fun (ARF Program) is what we believe in and enjoy welcoming our four legged friends. I will certainly share the compliments with my team and look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, near meeting location

Posted Jan 10, 2017
Stayed for business trip. Nice facility and staff
Comment from Hotel Management
Jan 10, 2017 by Aloft Charlotte GM, Hotel Management
Hello Anonymous, Thank you so much for the wonderful comments. We are proud of the team we have in place who deliver stellar customer service and who maintain the quality standards at the hotel. We hope to have an opportunity to extend a warm welcome back to you soon.