Ratings based on 346 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Room layout not good.

Posted Apr 3, 2016
Room layout was not good . Walls were thin. Lots of kids on our floor. Very loud till late at night.
Comment from Hotel Management
Apr 13, 2016 by AloftCharlotteGM, Hotel Management
Dear Traveler, Thank you so much for taking the time to share your recent experience. We are so sorry to hear that we did not meet your expectations, as we pride ourselves in doing such. We hope that you will give Aloft hotels another try in the future.
5 out of 5
by Niya

This traveler left a rating score only Posted Mar 25, 2016 on Hotels
4 out of 5
by Johnny

This traveler left a rating score only Posted Mar 19, 2016 on Hotels
5 out of 5
by Karen from Charlotte

A hidden gem

Posted Mar 18, 2016 on Hotels
Excellent customer service in a relaxing yet modern setting
Comment from Hotel Management
Mar 28, 2016 by General Manager, Hotel Management
Thanks Karen for your feedback! We are happy to learn you received great service, and enjoyed our setting. Please return to visit again soon!
4 out of 5
by Karose from Charlotte

Posted Mar 15, 2016 on Hotels
Perfect place for a Staycation.The lobby had a bar and pool table which was great for entertainment without having to leave the hotel . I wish the rooms had robes and slippers. Other than that the staff was friendly and helpful . I would recommend staying at this location .
Comment from Hotel Management
Mar 17, 2016 by General Manager, Hotel Management
Hi Karose, Thank you for staying with us during your Staycation! We are glad you enjoyed our w xyz bar and re:mix (lobby) area. We are happy you found our team to be helpful, and we will be sure to pass along your comments regarding the robe and slippers to our management team. We hope you will return to visit again soon!
5 out of 5
by A verified traveler

100A+

Posted Mar 15, 2016
Great hotel, wonderful area, nice staff!! Would definitely stay again if traveling to the area. Very safe and convenient.
Comment from Hotel Management
Mar 17, 2016 by Aloft CharlotteGM, Hotel Management
Thanks so much for the kind feedback, and for staying with us! We're glad you found our location to be safe and convenient. We hope you will return soon!
5 out of 5
by Jon from Raleigh

Awesome Hotel!!

Posted Mar 14, 2016 on Hotels
I loved it!! Great staff, great hotel!! I would definitely stay again.
Comment from Hotel Management
Mar 17, 2016 by General Manager, Hotel Management
Dear Jon, Thank you for taking the time to share your positive experience! We look forward to welcoming you back again!
5 out of 5
by A verified traveler from chesapeake, va

Friendly staff, great location!

Posted Mar 13, 2016
We enjoyed our stay. The staff was friendly and the hotel as in a great location for our needs.
Comment from Hotel Management
Mar 16, 2016 by AloftCharlotteGM, Hotel Management
Dear mike, Glad to hear you enjoyed your recent stay and that we were able to meet all of your needs! We hope to welcome you back again soon.
5 out of 5
by leeann from Massapequa NY

Bit of NYC chic in a small town

Posted Feb 19, 2016 on Hotels
it was a great experience after 2 bad hotels i would definitely stay here again very NYC vibe to it and its 100% smoke free !!
Comment from Hotel Management
Feb 24, 2016 by General Manager, Hotel Management
Hi leeann, We are so happy you had a great experience and that you enjoyed the vibe of our property. We look forward to the next opportunity to welcome you back!
5 out of 5
by kendrick from Columbia sc

Excellent place to stay

Posted Feb 19, 2016 on Hotels
Excellent
Comment from Hotel Management
Feb 22, 2016 by General Manager, Hotel Management
Thank you kendrick for visiting with us - we are glad you found your stay to be excellent!