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Best Western Sterling Hotel & Suites

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Laptop workspace, blackout drapes, iron/ironing board, rollaway beds
Laptop workspace, blackout drapes, iron/ironing board, rollaway beds
Laptop workspace, blackout drapes, iron/ironing board, rollaway beds
Laptop workspace, blackout drapes, iron/ironing board, rollaway beds

Overview of Best Western Sterling Hotel & Suites

Best Western Sterling Hotel & Suites

2.5 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
242 E Woodlawn Road, Charlotte, NC, 28217

Explore the area

  • Popular LocationYork Road Community Park3 min drive
  • Popular LocationBilly Graham Library4 min drive
  • Popular LocationRenaissance Park5 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)10 min drive

Choose dates to view prices

About this area

Charlotte

Located in Charlotte, Best Western Sterling Hotel & Suites is in the business district and near the airport. Charlotte Nature Museum and Mint Museum Uptown are cultural highlights, and some of the area's attractions include Park Road Park and NASCAR Hall of Fame. Looking to enjoy an event or a game while in town? See what's happening at Truist Field or Bank of America Stadium.

What's nearby

  • York Road Community Park - 3 min drive
  • Billy Graham Library - 4 min drive
  • United States Citizenship and Immigration Services office - 4 min drive
  • Wing Haven Garden and Bird Sanctuary - 5 min drive
  • Renaissance Park - 5 min drive

Getting around

  • Woodlawn Station - 3 min walk
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas International Airport (CLT) - 10 min drive

Restaurants

  • Azteca Mexican Restaurant — 3 min walk
  • Skyland Family Restaurant — 5 min walk
  • Beef & Bottle Restaurant — 7 min walk
  • The Mad Greek — 14 min walk
  • Zack's Hamburgers — 19 min walk

About this property

Best Western Sterling Hotel & Suites

Hotel in Charlotte with free breakfast and free airport shuttle
This smoke-free hotel features a restaurant, a fitness center, and a 24-hour business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite. All 97 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with satellite channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers.
Best Western Sterling Hotel & Suites offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 6:00 AM - 10:30 PM
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 6:00 AM–8:00 AM
  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (900 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Sterling & Suites Charlotte
Best Western Sterling Hotel & Suites Hotel
Best Western Sterling Hotel & Suites Charlotte
Best Western Sterling Hotel & Suites Hotel Charlotte

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 231 out of 987 reviews
5 - Excellent 23%
Rating 4 - Good. 398 out of 987 reviews
4 - Good 40%
Rating 3 - Okay. 216 out of 987 reviews
3 - Okay 22%
Rating 2 - Poor. 95 out of 987 reviews
2 - Poor 10%
Rating 1 - Terrible. 47 out of 987 reviews
1 - Terrible 5%

3.8/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Disliked: Cleanliness
You get what you pay for but whew chile the ghetto!!!!! Hallway smelled like straight weed and the man who checked me in was hella creepy, like sir, if you don’t go on somewhere.. there were also needles outside so them junkies was zooted. Nothing was clean either
Stayed 1 night in Sep 2021

3/5 Okay

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The location and price of this hotel were great. The staff were friendly and helpful. However the room was not very nice, and the bed was pretty uncomfortable.
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff is super friendly. I missed my shuttle to the airport, the lady sent me by her own car. Really appreciate!!!
Stayed 1 night in Aug 2021

3/5 Okay

Traveled with family
Disliked: Property conditions & facilities
the area seemed unsafe with people hanging around outside .the bathtub was slow draining ,filling up while trying to shower
Stayed 1 night in Aug 2021

2/5 Poor

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Room had several strange smells - including smoke. Bed didn't feel or smell clean, and the floor was noisy until 1:00am.
Stayed 1 night in Aug 2021