Reception

Reviews of Budget Inn Charlotte

2 out of 5
Budget Inn Charlotte
305 Archdale Drive, Charlotte, NC

Reviews

4.2
Rating 10 - Excellent. 6 out of 106 reviews" "
Rating 8 - Good. 5 out of 106 reviews" "
Rating 6 - Okay. 21 out of 106 reviews" "
Rating 4 - Poor. 27 out of 106 reviews" "
Rating 2 - Terrible. 47 out of 106 reviews" "

4.6/10

Cleanliness

4.6/10

Staff & service

2.0/10

Amenities

3.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

6/10 Okay

Dishan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty. The receptionist or boss was rude. The pictures are very misleading also.
Stayed 1 night in Jan 2024

6/10 Okay

laquetta

Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude, nasty employees when asked questions told don't know or just ignore you
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
When we checked in, we were told there was no rooms for us. The receptionist said I had to call Expedia solve this problem by myself. The lobby was dirty and couch had stain on it. Smell was bad also. If I knew I wouldn’t book this hotel. And it’s awful we paid the room and credit was charged but there was no room and we got stuck there for two hours , couldn’t get help from Expedia service. The receptionist just ignored us.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Find somewhere else
Food left in microwave for I don’t how long. Rust everywhere, leaking toliets
Stayed 1 night in Jan 2019
Response from sam on Feb 6, 2019
Thanks..

2/10 Terrible

Jack

The attendant at the desk told us he cancelled all Expedia reservations because they were already full. Expecting my money back
Stayed 1 night in Aug 2018

2/10 Terrible

Lenny, charlotte nc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches live in toilett bowl in bedroom
Cockroachs were swimming in toilett bowl filthy disgusting sickening 100 times worst thsn terrible shoul be condemed and the owner of the hotel should be sued by budget inn thst by the way that hotel reflects ownership and representation of the worst hospitality establishment you can find obviously budget management hss n ot been there What is,even worse is that this owner also kwns a pharmacy so imagine how prescriptions are processed a letrine is cleaner than that infested so called hotel
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would never go there again

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Even...
I actually didn't stay in the room because upon arrival, the night clerk couldn't find my reservation. Honestly, he really appeared out of it/altered, but he made no attempt to look up the reservation I made through hotels.com and offered no suggestions. It's probably a blessing in disguise though because the hotel was not in a great neighborhood, and the condition of the front office (not very clean, the office chairs (behind the bank teller style window) were torn and old, the desk was a mess, and there were typos and misspellings on the signage taped to the window) led me to believe the room would have not been clean or comfortable, nor would it have been necessarily safe. The cab driver who took me there was so hesitant about the area he personally escorted me inside. I'm absolutely shocked this even has two stars and I think hotels.com should remove them from their listings...at the very least a representative from hotels.com should visit the site.

2/10 Terrible

paul e., Seattle, WA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel did not allow me to use the Hotel.com reservation, so at 2 AM I had to pay again to use the room. Hotel pool filled with dirt and weeds. TV in the room has no cable feed ... just snow on the screen. Wake up call was late. I can go on forever. Hotel reminds me of a flop house in a third world country. Less than a minus five rating.

2/10 Terrible

Christy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for ladies!
Not for business travelers or females.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Thanks
Shampoo and soap in ketchup packets. Towels so rough you could shave with them. I woke up in the middle of the night swearing I felt something crawl up my ear canal. No Wifi access code that worked. Pillows so thin you can see through them. Check-in through a bullet proof window. All airlines had cancelled flights, this is what i was able to reserve. Maybe a good place for an off the grid affair or some cloak and dagger activities.

6/10 Okay

Jermaine, jacksonville

Disliked: Property conditions & facilities
Rest
Provided me a resting place...

2/10 Terrible

Anthony, Seattle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleepers Remorse
I wish I wouldn't have stayed there. That's what I keep telling myself. Yes, I needed somewhere to stay, and instead of listening to mySelf I let other people push me to this terrible place. Yes, we had heat, and a bed. However, We didn't sleep under those blankest, they had roaches, chipping paint in the sink...Chipping paint? Who paints a sink? That wasn't the worst part about the sink, the hot water knob was broken so we had to us pliers to turn it on and off. The tub was stopped up, until they felt it was an inconvenience to them if they hadn't fix it, -Literally. The water began to leak, and then they wanted to fix it.... I paid for the room one day 15 mins before check out. The lady in the front office insisted on calling my room one hour before, repeatedly to tell us we'll have to leave. So disrespectful, she was. To top it off, No Internet, as Promised. My husband and I we do most of our work digitally. After all, this is the digital age, and we couldn't do any work. When aksed what the issues was, we were told it was off. We stayed roughly 18 days, with no internet. We lost more money than we made. Thank you Budget Inn.... Joshua E. Loveson

2/10 Terrible

Kyri, NC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bugs
Place was gross, bugs crawling everywhere and toilet was dirty

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Not too good
Bad looking neighborhood. Room was clean. Hotel in great need of remodeling. We did see bugs a couple times. Would not return!

2/10 Terrible

Tyler, Charlotte, NC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waste Of Money
first thing i did when i walked in was kill a roach that ran under the bed. We stayed up all night killing roaches that ran across the wall every 5-10 minutes. We had to put sheet and pillows to the door to try to keep them out. Never again.

6/10 Okay

Christopher, Rahway NJ

Liked: Cleanliness
Frills Shmills
As a single guy looking for a room that I planned on keeping my eyes closed for most of the time, Budget Inn was just fine. The AC worked, the fridge was cold, the bed was comfortable and the bathroom was clean. I would have no hesitation to stay there again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Vincent, Raleigh, NC

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
janky-looking but clean and the bed was comfy
The motel looked janky from the outside, and the desk service lady was almost rude. The room was musty and the shower leaked water on the floor, but the king bed was immaculately clean and quite comfortable. If you don't have to have a classy room, this motel is tolerable for a budget.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was so scarey I pulled the desk in front of the door, very little sleep that night and unfortunately for me I stayed 2 nights - my room was not cleaned in between and it smelled like a smokers room. why didn't I complain to management? I was too scared to come out of my room!

2/10 Terrible

D, FLA

Disliked: Staff & service, property conditions & facilities, room comfort
Budget Inn Charlotte
Good price, but the place was creepy, run-down. Not recommended for any but the most desperate traveller.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel and location is horrible.

4/10 Poor

Matthew Fowler, Charlotte, NC

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
bait and switch
I had booked a room with a king size bed because I was visiting my cousin who just doesn't have the room for me. As it turns out, we wound up needing to stay together in the hotel, so I asked for 2 double beds, one for me and one for her. The Hotel charged us extra per night for this minor convenience. The choice between 2 smaller beds and a king size bed is a pretty standard same price choice, but not here. The hotel wasn't even at 70% occupancy, and the switch was accomplished with a few button pushes, hardly mandating a surcharge. Further, the bedding was just awful. The pillows were lumpier than oatmeal, obviously many years old, and the mattress bounced like a ball. You could even feel the metal through what was left of the padding. For the same money, I could have had a considerably better hotel.

6/10 Okay

C.J., Hixson, TN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You Get What You Pay For!!
This is not a hotel to stay in for multiple nights. One night will be about all you can handle. Because I got in late and left early, it was just right for the price. The hotel is definitely in need of major repairs, so if building cosmetics is important to you, then don't stay here. The description said premium bedding, however my covers had cigarette burns in them. The description states there is an iron and ironing board in the rooms, but there wasn't. When I went to the front desk to ask for one, they did not have one. The carpet seemed like it needed shampooing. The tube TV was not clear at all. I will say the man at the from desk was extremely nice and professional.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the worset night of my life
the bathroom had a big hole in the door , the bed i sat down roaches stared running the lights kept flickin off and on the office door had a bullet hole in it there were guys drinking all over the place ugh a hole i can go on and on

2/10 Terrible

Namaste, Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse
It is not what you see in the pictures. There are so many things you are not satisfied.Paint of wall is not completed. There is a hole around a power outlet. The glass door of office is broken and so on. You can find other hotel paying more 20 bucks. Then you will be satisfied.

2/10 Terrible

French, maryland

Disliked: Cleanliness, property conditions & facilities, room comfort
deceptive photos
The hotel had a pool.... however, it did not have any water in it. The room did not resemble the photo and the faucet in the tub leaked the whole time I WAS THERE. there WAS A SIGN POSTED THAT THE ROOMS WERE ALL RENOVATED....THEY LIED. They only had basic cable TV.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
It was in a dangerous neighborhood,and this changes everything.

2/10 Terrible

linda, north carolina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
it was awful!!! got bit by bugs time we walked in the building!!!!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

tribalman, wv

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a good place to stay
it was horrible,nasty,and wouldn't be a place for a dog to stay at...nasty and just over all it needs to be tore down..

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A comfortable and clean stay at an older hotel.
The room was very comfortable and mostly clean. Unfortunately, the bed did not have a fitted sheet and a flat sheet was used for this purpose. The toilet paper holder in the bathroom almost fell out of the wall. The tub drain had small broken pieces of soap that filled the tub drain. Other than that I did enjoy the stay. It was quiet and comfortable and mostly clean for an older hotel.

2/10 Terrible

Beverly, NC

Disliked: Staff & service, property conditions & facilities, room comfort
Would never use again
We arrived at the hotel to find the pool closed, and I mean no repairs looked like the had some trash in the area, which would have been a main factor for us. We get checked in and go to room the fire alarm is doing it's alert beep for dead battery, when I called front and told them all they said was "Yeah". I had to ask them if they were going to do something about it. Then I look around and realize they gave us a non-smoking room when I reserved smoking. When I went down to desk, the man was very short with me and once I showed him the confirmation I had from the site asked if I wanted to switch rooms. This is the worst place I have ever stayed and would not recommend to anyone.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Breana, MStay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for.
It definitely was NOT worth even the "savings". It is run down and smelled of marijuana. On top of that, when I arrived, the clerk tried to tell me the king size smoking room I paid for wasn't available and tried to offer me a double queen room. I got the room I paid for, with no hesitation so obviously they DID have one available. There was 1/4 a roll of TP in the bathroom and the beds are VERY firm. Never booking here again.

4/10 Poor

CP, Augusta

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
Tub had no stopper, bathroom door paint peeling, Overall a very old used hotel.

2/10 Terrible

Veronica, ohio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I ask for a non smoking room and I got a room that smell of dirty carpet and smoke. There was a food truck on the lot and people hanging around, did not seem like a safe place to be, check out as soon as I got there. I guess you get what you pay for!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Andrew, Richmond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't do it!!
Very loud. By highway. Not a good place for resting and it looks very unsafe.

6/10 Okay

europa

Liked: Room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

George, New Jersey

Disliked: Staff & service, property conditions & facilities, room comfort
It's a dive!
I took one look upon driving up and cancelled my reservation. You get what you pay for.

4/10 Poor

Barb, SC

Disliked: Property conditions & facilities, room comfort
Price was right
This motel is close to the freeway, but it did not give us a warm and fuzzy feeling staying there. The room itself was in disrepair (minor fixes), but we have to say the shower seemed new and the bed was very comfortable.

2/10 Terrible

MJ, NC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Service
The amenities listed on the hotel website are not factual. There is no breakfast served because the latest sanitation rating is a B (84.5). There is a coffee maker in the room but no coffee is provided. The rooms are not clean. The website claims to have a bar on site and restaurants within walking distance; however this is not true. Although I had already paid for my rooms via hotels.com, the hotel also charged me for the rooms. I would not recommend this hotel to anyone, not even for a quick overnight stay.

2/10 Terrible

Danny, Richmond, VA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little dirty and run down.
The picture used could not have been from this hotel. I found it dirty. There was a sleeper sofa in our room and it had someones old dirty t-shirt and a dried up wash rag in the middle. I didn't sleep well because I was kind of grossed out. I will not stay here again, we pay $51 for one night, it was more of a $30 room (if that...) I would not recommend this. As soon as we parked our car and started to unload luggage a scary man approached and was begging for money. Does this sound like a place you want to take your family?

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
I stayed in this hotel due to an unplanned stay in Charlotte. I hope to never return to this hotel. The service was horrible and the rooms are horribly dirty. In my room there was hair in the sink from the past client I assume and various items in the rooms were very sticky or dirty. The room I stayed in was smoke free but it smelled like somebody who smoked had lived there for several weeks. Overall I would give this hotel a 0/5. Horrible experience

8/10 Good

Stephen, New Jersey

Liked: Staff & service, room comfort
Great motel for a simple stay
For a two (2) star hotel is was fine. I stayed for 10 days and was most appreciative of the staff and owner (Sammy). He is a charming fellow who will make your requests a reality. There is also a great Spanish food truck on the property that makes the best tacos!

6/10 Okay

toni, Columbia, SC, USA

Liked: Cleanliness
Disliked: Property conditions & facilities
Good for price
shower handle was broken, very noisy around 2 am every night