Candlewood Suites Charlotte - Arrowood, an IHG Hotel

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Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Overview of Candlewood Suites Charlotte - Arrowood, an IHG Hotel

Candlewood Suites Charlotte - Arrowood, an IHG Hotel

2.5 out of 5

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
7926 Forest Pine Dr, Charlotte, NC, 28273

Explore the area

  • Popular LocationBank of America Stadium10 min drive
  • Popular LocationSpectrum Center11 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)14 min drive
  • Popular LocationEpiCentre15 min drive

Choose dates to view prices

About this area

Charlotte

Located in Charlotte, Candlewood Suites Charlotte - Arrowood, an IHG Hotel is near the airport. Fillmore Charlotte and NASCAR Hall of Fame are cultural highlights, and travelers looking to shop may want to visit Charlotte Premium Outlets and SouthPark Mall. Check out an event or a game at Bank of America Stadium, and consider making time for Carowinds Theme Park, a top attraction not to be missed.

What's nearby

  • York Road Community Park - 5 min drive
  • United States Citizenship and Immigration Services office - 5 min drive
  • Bank of America Stadium - 10 min drive
  • Spectrum Center - 11 min drive
  • EpiCentre - 15 min drive

Restaurants

  • Ruby Tuesday — 9 min walk
  • Taqueria Mexico — 3 min drive
  • La'Wan's — 3 min drive
  • Chick-fil-A — 3 min drive
  • Sonny's BBQ — 4 min drive

Getting around

  • Arrowood Station - 4 min drive
  • Charlotte Station - 14 min drive
  • Charlotte-Douglas International Airport (CLT) - 14 min drive

About this property

Candlewood Suites Charlotte - Arrowood, an IHG Hotel

Charlotte hotel in Arrowood with fitness center and seasonal outdoor pool
A fitness center, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite. All 77 soundproofed rooms provide free WiFi, free wired Internet, and DVD players. Guests can enjoy deep soaking tubs, and other standard amenities include kitchens, premium bedding, and flat-screen TVs. Weekly housekeeping is available.
Candlewood Suites Charlotte - Arrowood, an IHG Hotel offers 77 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Accommodations all include kitchens. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night (maximum USD 245 per stay)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night (maximum USD 245 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from May to September
Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Suites Charlotte Arrowood Hotel
Mainstay Suites Hotel Charlotte
Charlotte Mainstay
Mainstay Charlotte
Mainstay Hotel Charlotte
MainStay Suites Charlotte Arrowood Hotel
MainStay Suites Arrowood Hotel
Candlewood Suites Arrowood Hotel
MainStay Suites Arrowood
Candlewood Suites Charlotte Arrowood
Candlewood Suites Arrowood
Candlewood Suites Charlotte Arrowood
Candlewood Suites Charlotte - Arrowood, an IHG Hotel Hotel
Candlewood Suites Charlotte - Arrowood, an IHG Hotel Charlotte

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 64 out of 198 reviews
5 - Excellent 32%
Rating 4 - Good. 63 out of 198 reviews
4 - Good 32%
Rating 3 - Okay. 38 out of 198 reviews
3 - Okay 19%
Rating 2 - Poor. 15 out of 198 reviews
2 - Poor 8%
Rating 1 - Terrible. 18 out of 198 reviews
1 - Terrible 9%

3.7/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Aug 2021

3/5 Okay

Business traveler
Liked: Staff & service
The room had a smoke odor, The guests were smoking just outside the entrance, my room was close to the entrance. The receptionist offered me a different room, it was dated and the floor was not clean and I did not like how it smells. She said the odor in that room was from the floor polish. The receptionist was very nice and accommodating, she tried to help but the second room was worst than the first so I stayed in the first. The walls were thin, I could hear everything the next door occupants were saying in their room. I was awakened by a dog barking in one of the rooms.
Stayed 3 nights in May 2021

1/5 Terrible

Business traveler
Disliked: Staff & service, property conditions & facilities
They took my reservation on Expedia and called me back 10 minutes later on my way there to say that there was a "system error" and they had no rooms available.
Stayed 1 night in May 2021

2/5 Poor

Traveled with partner
Disliked: Cleanliness
The room was decent but there was a bug infestation and there was barely any cleaning crew. I am under the impression that they are short staffed.
Stayed 2 nights in May 2021

1/5 Terrible

Stayed 1 night in Jul 2020