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Overview of Candlewood Suites Charlotte - Arrowood

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Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationUnited States Citizenship and Immigration Services office5 min drive
    Popular LocationYork Road Community Park5 min drive
    Popular LocationCarowinds Theme Park13 min drive
    AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)14 min drive
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  • Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Hearing)

    3.8/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStudio Suite, 1 Queen Bed, Accessible, Non Smoking (Hearing)
  • Studio Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStudio Suite, 1 King Bed, Non Smoking
  • Studio Suite, 2 Queen Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsStudio Suite, 2 Queen Beds, Non Smoking
  • Room, 1 Bedroom, Accessible (Hearing, Mobility, Roll-In Shower)

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 Bedroom, Accessible (Hearing, Mobility, Roll-In Shower)
  • Room, 1 Bedroom, Accessible, Non Smoking (Hearing, Mobility)

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 Bedroom, Accessible, Non Smoking (Hearing, Mobility)
  • Suite, 1 Bedroom, Kitchenette

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuite, 1 Bedroom, Kitchenette
  • Standard Room

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 Twin Bed OR 2 Twin Beds
    More detailsStandard Room
  • Suite, 2 Bedrooms, Non Smoking

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Queen Bed
    More detailsSuite, 2 Bedrooms, Non Smoking

About this area

Charlotte

Located in Charlotte, Candlewood Suites Charlotte - Arrowood is near the airport. NASCAR Hall of Fame and Fillmore Charlotte are cultural highlights, and travelers looking to shop may want to visit Charlotte Premium Outlets and SouthPark Mall. Check out an event or a game at Bank of America Stadium, and consider making time for Carowinds Theme Park, a top attraction not to be missed.
Visit our Charlotte travel guide
Popular Location

What's nearby

  • United States Citizenship and Immigration Services office - 5 min drive
  • York Road Community Park - 5 min drive
  • Billy Graham Library - 8 min drive
  • Quail Hollow Club - 8 min drive
  • Carowinds Theme Park - 13 min drive

Getting around

  • Arrowood Station - 4 min drive
  • Charlotte Station - 14 min drive
  • AirportCharlotte-Douglas Intl. Airport (CLT) - 14 min drive

Restaurants

  • Ruby Tuesday — 9 min walk
  • Taqueria Mexico — 3 min drive
  • Chick-fil-A — 3 min drive
  • La'Wan's — 3 min drive
  • Sonny's BBQ — 4 min drive

About this property

Candlewood Suites Charlotte - Arrowood

Charlotte hotel in Arrowood with fitness center and seasonal outdoor pool
A fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. All 77 soundproofed rooms provide free WiFi, free wired Internet, and DVD players. Guests can enjoy deep soaking tubs, and other standard amenities include kitchens, premium bedding, and flat-screen TVs. Weekly housekeeping is available.
Candlewood Suites Charlotte - Arrowood offers 77 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Accommodations all include kitchens. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking is wheelchair accessible

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Dry cleaning service
  • DVD player
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - 10:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night (maximum USD 245 per stay)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night (maximum USD 245 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from May to September
Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Suites Charlotte Arrowood Hotel
Mainstay Suites Hotel Charlotte
Charlotte Mainstay
Mainstay Charlotte
Mainstay Hotel Charlotte
MainStay Suites Charlotte Arrowood Hotel
MainStay Suites Arrowood Hotel
Candlewood Suites Arrowood Hotel
MainStay Suites Arrowood
Candlewood Suites Charlotte Arrowood
Candlewood Suites Arrowood
Candlewood Suites Charlotte - Arrowood Hotel
Candlewood Suites Charlotte - Arrowood Charlotte
Candlewood Suites Charlotte - Arrowood Hotel Charlotte

Frequently asked questions

Can I cancel my reservation for free at Candlewood Suites Charlotte - Arrowood and receive a full refund?
Yes, Candlewood Suites Charlotte - Arrowood offers free cancellation on select room rates, because flexibility matters! Please refer to Candlewood Suites Charlotte - Arrowood cancellation policy on our site for more details about any exclusions or requirements.
Does Candlewood Suites Charlotte - Arrowood have a pool?
Yes, this property has a seasonal outdoor pool.
Is Candlewood Suites Charlotte - Arrowood pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 35.00 per pet, per night.
How much is parking at Candlewood Suites Charlotte - Arrowood?
Self parking is free at this property.
What time is check-in at Candlewood Suites Charlotte - Arrowood?
Check-in is from 3:00 PM - 10:30 AM. Late check-in is available during limited hours.
What time is check-out at Candlewood Suites Charlotte - Arrowood?
Check-out is at 11:00 AM.
Where is Candlewood Suites Charlotte - Arrowood located?
Located in Arrowood, this hotel is within 9 mi (15 km) of Carowinds Theme Park, Carolina Place, and Charlotte Convention Center. Bank of America Stadium is 7.8 mi (12.6 km) away.
3.7
Good
5 - Excellent
63
4 - Good
63
3 - Okay
37
2 - Poor
14
1 - Terrible
17

3.8/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

3/5 Okay

Traveled with group
Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Sad face IconDisliked: Cleanliness
I had multiple issues with my stay at candlewood. The check in process was relatively easy and timely. The receptionist was really nice and got us in our room quickly. Upon arriving in our room, the room was nice; aesthetically pleasing, lots of room. The first issue was the bathroom. It wasn’t cleaned properly. There was hair in the sink, almost like someone shaved their beard. Then the pluming in the shower was another thing. The water would not go down. Even after turning on the shower head, there was still a puddle in the tub. I know this was out of the control of the hotel, but the hotel keys stopped working. The staff was really nice about letting everyone into their rooms with the master key. They also had the issues fixed quickly.
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was able to get some real rest peacefully and quietly in the most comfortable bed.
Stayed 1 night in Feb 2020

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
Meh
It was great for the price but two spiders and a cockroach later I have a little bit of an odd feeling about the place also it was very noisy in the halls. It also had a very weird mothball smell to the place
Stayed 1 night in Jan 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and the stay was awesome.
Stayed 3 nights in Nov 2019

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