Ratings based on 312 Verified Reviews

4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Great value

Posted Apr 8, 2017
The hotel staff were very friendly. The room was clean and comfortable. Good location off the highway, close to restaurants and shops, but quiet.
Comment from Hotel Management
Apr 11, 2017 by Tina W., Hotel Management
Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites Mooresville NC. I would like to thank your feedback. We strive to make each stay as pleasant and comfortable as possible, and we will share your comments with our team in order to continue to provide a great experience to all our guests. I hope to see you again soon. Again, thank you for sharing your comments. Tina W. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Extended stay hotel.

Posted Mar 30, 2017
Returning home for family funeral just needed a place to sleep. Great mattress. Good nights sleep. Nice staff. Could use more parking. And entering from hwy 21 south confusing...no entrance...so I turned in the out lane. Definitely would recommend.
Comment from Hotel Management
Apr 5, 2017 by Tina W., Hotel Management
Thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tina W. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

good location close to Lake Norman

Posted Mar 26, 2017
Pros: very clean
Location: close to Lake Norman and good restraunts
this was our first time staying here. was pleasantly surprised. very nice hotel and reasonably priced. staf was friendly and helpful
Comment from Hotel Management
Mar 27, 2017 by Tina W., Hotel Management
Thank you for the outstanding review. We are delighted to see that we exceeded your expectations. We hope to see you again soon.
5 out of 5
Recommended
for Families
by A verified traveler from Pennsylvania

excellent overnight travel stop with pets.

Posted Mar 14, 2017
Pros: Safe, clean and friendly. Pets welcome! staff suggestions on where to eat, greatly appreciated.
Location: relaxed location plenty of places to find food close by. It can be stressful trying to find a place to eat when you are not familiar with the area.
Awesome hotel!! My family booked this hotel, not having been there before. It was an overnight stop on our vacation trip. We had our two dogs with us. The hotel check-in was easy, staff were very friendly and pleasant, room was clean and comfortable, and the dogs were welcome without an outrageous pet fee. I would recommend this hotel to anyone. I will stay here again on my next trip!
Comment from Hotel Management
Mar 14, 2017 by Jhosseline H. , Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Nice stay, reasonable price

Posted Mar 12, 2017
Pros: The fridge with the icemaker & kitchenette and the staff!
Cons: Update the bedspread covering
Stayed 2 nights while I waited for things to arrive for relocation. I was glad it offered a fridge and kitchenette. The room was very clean, the bedspread is old and dated, perhaps it should be replaced. The staff was very nice and welcoming. I'd recommend this place to stay as it was nice and in a good location if you need to be near 77; nearby there was a Starbucks, Jeffery's was good, the coconut cake, total yum; there's a variety of shops and restaurants a few miles up the road off of exit 36, super convenient.
Comment from Hotel Management
Mar 14, 2017 by Jhosseline H. , Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 15, 2017
My furry companion and I took a road trip down to Florida and needed a place to stay over night. Wonderful hotel, with very gracious staff, and pet friendly! I stayed here twice (once to Florida and once on my way back) and both stays were nothing short of perfect. Will be definitely staying here again on our next trip down!
Comment from Hotel Management
Feb 16, 2017 by Jhosseline Hernandez, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte NC

Would definitely use again.

Posted Feb 7, 2017
Very comfortable beds : ) Adding to my list of favorites
Comment from Hotel Management
Feb 8, 2017 by Tina W., Hotel Management
Thank you for your 5 STAR review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Thank you for adding us to your favorites! We hope you will visit us again. Sincerely, Tina W. General Manager
5 out of 5
by Edward

Mooresville Stay

Posted Jan 26, 2017 on Hotels
Staff at front desk extremely welcoming and friendly Much better choice than Holiday Inn Express just an exit away. Better parking and more welcoming staff
Comment from Hotel Management
Feb 4, 2017 by General Manager, Hotel Management
Thank you so much for your feedback, I will make sure to share it with the staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place for a stay-cation!

Posted Jan 24, 2017
Quiet, comfortable & a great place if you need to run away from home for a night with your significant other.
Comment from Hotel Management
Jan 27, 2017 by Tina W., Hotel Management
Thank you for your review of our hotel. We appreciate you taking the time to let us know about your stay. It pleases me to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tina W. General Manager
4 out of 5
by Russ

Posted Jan 12, 2017 on Hotels
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.