Comfort Suites Northlake

Photo gallery for Comfort Suites Northlake

Featured Image
Outdoor pool
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Overview of Comfort Suites Northlake

Comfort Suites Northlake

2.5 out of 5

4.1/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
7315 Smith Corners Blvd, Charlotte, NC, 28269

Explore the area

  • Popular LocationNorthlake Mall20 min walk
  • Popular LocationMetrolina Tradeshow Expo4 min drive
  • Popular LocationCarolina Raptor Center13 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)17 min drive

Choose dates to view prices

About this area


Located in Charlotte, Comfort Suites Northlake is in the business district. Northlake Mall and Concord Mills are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Norman and Freedom Park. Check out an event or a game at Spectrum Center, and consider making time for NASCAR Hall of Fame, a top attraction not to be missed.

What's nearby

  • Northlake Mall - 20 min walk
  • Metrolina Tradeshow Expo - 4 min drive
  • Electrolux Corporate Headquarters - 10 min drive
  • Latta Plantation Nature Preserve - 12 min drive
  • Carolina Raptor Center - 13 min drive

Getting around

  • McCullough Station - 10 min drive
  • Charlotte Station - 13 min drive
  • Charlotte-Douglas International Airport (CLT) - 17 min drive


  • Bob Evans — 1 min walk
  • Azteca Mexican Restaurant — 2 min walk
  • Bob Evans — 7 min walk
  • Hickory Tavern — 13 min walk
  • Bravo Cucina Italiana — 16 min walk

About this property

Comfort Suites Northlake

Charlotte hotel in North Lake, near Northlake Mall
An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. All 104 rooms feature kitchenettes with refrigerators and microwaves, plus free WiFi, free wired Internet, and flat-screen TVs with satellite channels. Other amenities available to guests include sofa beds, dining areas, and sitting areas.
Comfort Suites Northlake offers 104 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer refrigerators, microwaves, and separate dining areas.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–8:00 AM
  • Free reception
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Separate dining area
  • Snack bar/deli
  • Sofa bed


  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (750 square feet)
  • Meeting rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk


  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed


  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels


  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Kitchenette
  • Microwave
  • Refrigerator


  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Similar properties

See similar properties



Check-in from 3:00 PM - midnight
Minimum check-in age - 21


Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 25 per accommodation, per day
Up to 50 lbs
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Comfort Suites Northlake
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte
Comfort Suites Charlotte Northlake Hotel Charlotte
Comfort Suites Northlake Hotel
Comfort Suites Northlake Hotel
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte

Frequently asked questions

Overall score and ratings


Very Good

Rating 5 - Excellent. 388 out of 858 reviews
5 - Excellent 45%
Rating 4 - Good. 279 out of 858 reviews
4 - Good 33%
Rating 3 - Okay. 85 out of 858 reviews
3 - Okay 10%
Rating 2 - Poor. 59 out of 858 reviews
2 - Poor 7%
Rating 1 - Terrible. 47 out of 858 reviews
1 - Terrible 5%




Staff & service




Property conditions & facilities

2/5 Poor

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable and the shower was decent. Otherwise we would have left. Hallways were dirty. Room was not well maintained (closet fixture was not attached to the wall, bathroom caulking was coming loose, door lock was broken on inside and actually gave me a cut), weekend staff were disinterested, and cleaning was sporadic (no towels one day, no coffee ever).
Stayed 6 nights in Nov 2021

2/5 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
I did not like that I had to change rooms so often because the locks were busted. I felt like Monica in Friends. And, I’m way less picky
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit dated and had some minor issues with maintenance around the floors. However the room was excellent. Very clean! Smelled clean and comfortable. I enjoyed my stay very much.
Stayed 1 night in Oct 2021

4/5 Good

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Room was clean, could have been cleaner but it was cool. Service was good. I like how they were able to set up breakfast even with Covid. What I didn’t like is we needed extra pillows and towels etc & they were out of them. I’m not sure why. Also the pool was closed. Other than that great area Id stay again for a quick weekend trip
Stayed 2 nights in Oct 2021

1/5 Terrible

Traveled with pets
Reserved room aalmost a week before date. Signed in at 8pm, went to room noticed someone's belongings there, immediately left room reported it to front desk. I was told the person checked out. The hotel staff removed belongings. Provided me with another key. 0300 in the morning the person that the baggage belonged to attempted to enter room. His keycard allowed him into hotel, security breach #1, before he could get into the room i started banging on the door, screening i was in there and it wasn't his room. Needless to say i left the room with my belongings and dog, hysterical, scared shaking. There was an issue with stolen property from his belongings removed from the room. Called 911 police did not respond waited over an hour to file the missing item. Safety security did not exist.
Stayed 1 night in Oct 2021