Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC

Photo gallery for Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC

Interior Entrance
Indoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC

Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC

2.5 out of 5

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
2001 Mount Harmony Ch Rd, Matthews, NC, 28104

Explore the area

  • Popular LocationPebble Creek Golf Course5 min drive
  • Popular LocationMatthews Heritage Museum6 min drive
  • Popular LocationMatthews Community Center7 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)30 min drive

Choose dates to view prices

About this area

Matthews

Located in Matthews, Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC is in the suburbs and near theme parks. Promenade on Providence and Waverly are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Colonel Francis Beatty Park and Independence Park. N.C.Korean War Memorial and NASCAR Hall of Fame are also worth visiting. Spend some time exploring the area's activities, including outlet shopping and golfing.

What's nearby

  • Pebble Creek Golf Course - 5 min drive
  • Matthews Heritage Museum - 6 min drive
  • Matthews Community Center - 7 min drive
  • N.C.Korean War Memorial - 9 min drive
  • Carl J. McEwen Historic Village - 11 min drive

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas International Airport (CLT) - 30 min drive

Restaurants

  • Cook Out — 3 min drive
  • Rossini's Italian Restaurant — 4 min drive
  • Primavera Pizza — 4 min drive
  • Starbucks — 5 min drive
  • Jersey Mike's Subs — 5 min drive

About this property

Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC

Suburban hotel with free breakfast and indoor pool
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a meeting room are onsite. All 72 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with digital channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers. Change of towels is available on request.
Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC offers 72 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Books
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - July 2019
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Restaurant dining guide

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to November 30 2021 (dates subject to change):
  • Breakfast
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool
The property will be renovating from October 11 2021 to November 30 2021 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 11.55 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 11.55 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Carlson Charlotte I-485 Hwy 74E Matthews
Country Inn Carlson Charlotte I-485 Hwy 74E Matthews
Country Inn Carlson Charlotte I-485 Hwy 74E
Country Inn Radisson Charlotte I-485 Highway 74E NC Matthews
Country Inn Radisson Charlotte I-485 Highway 74E NC
Country Radisson Charlotte I-485 Highway 74E NC Matthews
Country Radisson Charlotte I-485 Highway 74E NC
Country Inn Suites by Radisson Charlotte I 485 at Highway 74E NC
Country Inn Suites By Carlson Charlotte I 485 at Hwy 74E

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 349 out of 993 reviews
5 - Excellent 35%
Rating 4 - Good. 344 out of 993 reviews
4 - Good 35%
Rating 3 - Okay. 164 out of 993 reviews
3 - Okay 17%
Rating 2 - Poor. 87 out of 993 reviews
2 - Poor 9%
Rating 1 - Terrible. 49 out of 993 reviews
1 - Terrible 5%

3.9/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Traveled with family and small children
Disliked: Cleanliness, amenities
We specifically booked this property for the indoor pool. If the indoor pool is closed for renovation, it should be marked closed on all marketing including property websites and the online travel agency sites. We make trips to spend time with grands who love to swim. The bathroom floor had not been swept nor mopped and although the overall room seemed clean, that did not give us a warm fuzzy that the room was properly sanitized. There was no hand soap. 18 months into this Covid situation, many hotels have gone back to regular breakfast. The use of a plastic bag and styrofoam bowl for nearly every guest and not environmentally friendly. The stairways do not appear to have been vacuumed in several days and there are several cosmetic repairs needed. Lamp shade in our room had holes in it and lots of touch up paint is needed. Disappointed. If we weren't going to have a pool, we could have gotten a cheaper hotel.
Stayed 1 night in Oct 2021

4/5 Good

Traveled with family
Liked: Staff & service
Minimal bagged breakfast. Pool closed again
Stayed 1 night in Oct 2021

1/5 Terrible

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty and rundown. Room smelled wet and moldy. Not in a good location at all. Not at all as described on Expedia. One good thing - Xavier, the front desk clerk, was very helpful and professional!
Stayed 2 nights in Sep 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was wonderful, room was clean and breakfast to go
Stayed 1 night in Jul 2021

1/5 Terrible

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness was a major issue.
Stayed 1 night in Jul 2021