Interior entrance

Reviews of Country Inn & Suites by Radisson, Charlotte I-85 Airport, NC

2.5 out of 5

Reviews

5.6
Rating 10 - Excellent. 184 out of 1012 reviews" "
Rating 8 - Good. 163 out of 1012 reviews" "
Rating 6 - Okay. 187 out of 1012 reviews" "
Rating 4 - Poor. 192 out of 1012 reviews" "
Rating 2 - Terrible. 286 out of 1012 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

I really felt comfortable
Stayed 1 night in Mar 2024

2/10 Terrible

Jason, CHARLOTTE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay 3 nights never received any room cleaning.. Even after repeated request.. Only empty promises. Be mindful if u stay more that 1 night
Stayed 3 nights in Mar 2024

4/10 Poor

Isaac

Traveled with family and small children
Liked: Cleanliness, staff & service
Beds were comfortable and the room was fine. The low overall rating is because of the almost non- existing breakfast (one of the reasons I chose this hotel was the included breakfast). Breakfast served was: omlet (the type that is defrosted), waffles (make your own), cartons of milk, coffee. Thats it. (No bread, cereal or yogurt) Only after I requested did they bring out a few bagels. If I would have known I would have booked another hotel. Apparently Country Inn & Suites by Radisson don’t have a consistent standard across all their hotels in the chain.
Stayed 1 night in Mar 2024

4/10 Poor

candace

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Irina, Wilmington

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very convient to the airport.
Stayed 1 night in Mar 2024

4/10 Poor

Terry

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Phone doesnt work. Bath tub doesnt hold water. 2 washclothes for 3 people, what I booked for. Breakfast hours 7 to 9????who does that? Jets flying over early mornings and evening. . Booked by mistake, I thought I was booking the one other side of town, which was a lot nicer.
Stayed 1 night in Mar 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality
Stayed 1 night in Mar 2024

6/10 Okay

Andrew

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Decent
Stayed 1 night in Mar 2024

6/10 Okay

Clovis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was very helpful and friendly. However we did find a bug( some sort of roach) in our room.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Mar 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
No frills, but nice and clean and only 10mins to the rental car drop off at the airport.
Stayed 1 night in Feb 2024

4/10 Poor

Karla

Disliked: Property conditions & facilities
No me gustó el desayuno , ofrecen desayuno y no lo dan , no cafe , na había nada para el desayuno , los empleados mencionaron que normalmente no hay producto para hacer desayuno especialmente los lunes . Por eso no volvería a ese hotel . No deberían de ofrecer algo q no lo dan
Stayed 1 night in Feb 2024

8/10 Good

Carrie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and welcoming. The room was clean serving its purpose for one night. However, the property is located under the flight path of the Charlotte airport so planes could be heard flying overhead until midnight and again beginning at 6 am.
Stayed 1 night in Feb 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good all
Stayed 1 night in Feb 2024

8/10 Good

Jalen

Good
Stayed 3 nights in Feb 2024

10/10 Excellent

Meschack

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thank u for everything
Stayed 1 night in Feb 2024

8/10 Good

Ahkeel, Apple Valley

Liked: Cleanliness, staff & service, amenities
Only stayed one night and main reason was transportation to the airport. The front desk lady and driver were welcoming and conversational which made it plus. The rooms were decent, and clean for the most part. I found out if the door is not closed properly, it sets off an alarm. The cook had an emergency so I didn’t get to try the breakfast and they apologized for that, so don’t have a review for that. Overall, for my purpose, it was a good stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Uranus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 1 night in Feb 2024

10/10 Excellent

Josh

Stayed 1 night in Feb 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

LaChandra

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Checking in was ok, going into my room was not what I was told. The pull out bed was broken, there was soo much trash under where u attempt to pull out the bed. There were pieces of hair on my pillow cases. I immediately said I’m not staying in this room. I went back downstairs to the desk and explained the condition the room was in, he said he would have to go look. That’s fine but I’m the man time can I get another room. He gave me another room. The next morning breakfast was horrible boiled egg, sausage links, bacon and waffles. There was no juices available just a bad experience and would definitely not recommend this hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

J

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though my truck got broken into the hotel was very nice and I don't blame them for what a thief did. The parking lot was well lit but you cannot stop someone from steeling no matter what you do.
Stayed 10 nights in Jan 2024

10/10 Excellent

Orville

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly. Room was clean and comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

David and Susan

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Nathan Paul

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Running faucets. Half inch long brown bugs. Poor unsafe internet. Run down in apperance. Paint chipped and cracked. Services only every 3 days. Very imcomplete breakfast if even served. I would tell everyone to never stay here.
Stayed 3 nights in Dec 2023

6/10 Okay

Nancy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We found hair our sheets when we pulled down the duvet. The service staff was not around in the morning. The breakfast was pathetic.
Stayed 1 night in Dec 2023

10/10 Excellent

Sherry

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ashlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities
Waited 45 minutes for airport shuttle after having called seven times. Roaches in the room. ‘Breakfast’ was waffles without syrup and very limited selection. After 7:30am, everyone had to eat out of bowls. Wasn’t the worst place I’ve stayed but not worth the $95 paid.
Stayed 1 night in Dec 2023

8/10 Good

Mark V.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Kirk

Stayed 1 night in Dec 2023

8/10 Good

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Kimberly

Stayed 1 night in Dec 2023

4/10 Poor

Arthur

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very Disappointing
I was very disappointed with this room (218). There were no obvious light switches in the dark room, just plain plastic plates where the on/off switches used to be. The bathroom had a large open area where the sink should have been. The wallpaper was peeling or drooping over where the pipes used to feed. The bathroom door was large and clunky and oriented in a very awkward way. Where the room's coffeemaker should have been, near the entryway, was the bathroom sink. And no, there wasn't an obvious light switch there either. When I looked for something on the carpet, I noticed that there nobody could have run a vacuum cleaner on it for at least two visitors. There was different types cellophane and plastic sock hooks from stores on the floor. The heat didn't seem very stable. And the fan never shut off, even in Auto mode.
Stayed 1 night in Dec 2023

8/10 Good

OLORUNTOBI, Cypress

Stayed 1 night in Nov 2023

2/10 Terrible

yesny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I took a flight to North Carolina to visit my boyfriend I was picked up by this hotel I arrived at 11am and I sat and waited for 3pm at the lobby because that’s check in meanwhile I was waiting it was disgusting people were loud and just nasty eventually time came and they said I could check in but since I was still waiting on my boyfriend I told them I would just wait for him to check in but I was already debating about staying there because is was just a mess so as I’m waiting the person at the front desk ask if I could check in I told him I was waiting on my boyfriend to see what we were going to do well he told me either I had to check in or get out cause I couldn’t keep sitting waiting at the lobby I looked at him like if he was stupid but I immediately go up and left that disgusting place I didn’t even argue with him please guys save yourself DONT GO THERE
Stayed 3 nights in Dec 2023

4/10 Poor

Thomas

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to lay your head, nothing more
Lobby restroom was out of order. Couldn’t check in because not enough staff to turn over rooms. Large leak with several buckets under it in the hallway to room. Roaches in the room. If you just need a cheap place to stay for a night or two, and you don’t have any standards, this is the place for you. But I’d suggest spending the extra $20 to stay somewhere a little nicer.
Stayed 2 nights in Dec 2023

4/10 Poor

Janay

Liked: Cleanliness
Disliked: Property conditions & facilities
It was ok. Not great but not terrible
Stayed 1 night in Dec 2023

10/10 Excellent

Justo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Noulo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good and friendly front desk agent. Room is clean. Love microwave and refrigerator available.
Stayed 1 night in Dec 2023

10/10 Excellent

Tyson

Stayed 2 nights in Nov 2023

2/10 Terrible

Stacey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SAVE YOURSELF THE HASSEL DO NOT STAY HERE... promote breakfast but consists of just bread nothing to go on the bread just bread and said oh its a shortage not sure what that means and there was a major leak that left us with a day of not being able to use water. NO MANAGER in site and left several messages for them to call with no response
Stayed 2 nights in Nov 2023

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just had an overnight stay, but amenities look updated and it was super clean. Staff were willing and available to help. Great stay and would recommend for layovers!
Stayed 1 night in Nov 2023

4/10 Poor

Julie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and in need of repair. Hotel had buckets throughout with water pouring out of ceiling. A guest was angry about something and was punching things in the lobby and elevator while I was checking in. The entire place smelled like weed and I was informed that they had just kicked out three guests for smoking inside the hotel. An alarm would go off on our door every time we went in or out. There were no blankets or pillows available for the sofa bed. The worst part is that I specifically booked this hotel because of the complimentary airport shuttle. I booked my shuttle time upon checkin as instructed. I also told them I would need a shuttle back to the hotel and they told me it would be no problem, and just to call them when I was ready. When I called to get the return shuttle, they told me that they didn’t have a driver and that it would be at least an hour before they would have one and suggested I take an Uber. I asked if they would reimburse me for the Uber and the manager indicated that they probably wouldn’t be able to reimburse me. Very disappointing.
Stayed 1 night in Nov 2023

10/10 Excellent

Sharice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciate everything about the stay at the hotel but the parking and the coffee i would definitely stay again
Stayed 2 nights in Nov 2023

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that they didn't have breakfast
Stayed 2 nights in Nov 2023

10/10 Excellent

Patrick, Pembroke

Traveled with group
Great
Stayed 1 night in Nov 2023