Ratings based on 532 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Beautiful room!

Posted Aug 7, 2016
I want to thank Tony (front desk check in) for a wonderful welcome, and great recommendations with walking directions...I loved the hotel, staff, and great location! Highly recommend!
4 out of 5
by A verified traveler

Posted Aug 1, 2016
I requested accommodations for 2 adults and 3 children (ages 16,14,10). I was given a king suite with a twin sleeper sofa, hardly adequate sleeping arrangements. Two children had to sleep on the floor. Completely unacceptable.
4 out of 5
by A verified traveler from Durham, NC

Alex was great

Posted Aug 1, 2016
Alex was a wonderful help as he tried to help us get the best out of expedias mess up. We rented a king size room with sofa bed for four people, but the sofa only slept one...so after spending over $400 we had to sleep on the floor..not too happy about that. The room was clean, staff was nice, just wish we wouldn't of had to sleep on the floor after the air mattress had a hole.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 10, 2016 on Hotels
5 out of 5
by A verified traveler from Aiken, SC

Hotel close to the theater

Posted Apr 24, 2016 on Orbitz
Pros: Location was excellent and the hotel was new and clean.
Location: Hotel is handy to the theater and restaurants.
We stayed at the Courtyard for one night and attended a play at the Blumenthal Theater.
4 out of 5
by A verified traveler

Staff was really nice

Posted Apr 23, 2016
The staff made extra effort to accommodate my social requests.
5 out of 5
by Lee

This traveler left a rating score only Posted Apr 4, 2016 on Hotels
5 out of 5
by Sarah from London, UK

Great hotel, lovely rooms, no problems at all

Posted Apr 3, 2016 on Hotels
Stayed for a couple of nights while in Charlotte for a music concert. Check in was fine and all staff members we had contact with were pleasant and courteous. Our king room was spacious and well laid out. The bed was beautifully comfy and we both slept very well. The room and bathroom were very clean, no problems there at all. If I came back to Charlotte again I would definitely stay here again. The hotel is well located in the city and very good value for its location and standard of rooms.
5 out of 5
by Bryan

This traveler left a rating score only Posted Mar 15, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 13, 2016 on Hotels