Told the front desk and they handed
Me new sheets to put on the beds.
They didn't fit the size
Mattress so I went back and asked for
A refund and they said
No because the room was booked under Expedia. So they moved us
To a Different Room. I paid for 2 breakfast and they said we didn't. Horrible experience and Inwould appreciate a refund.
Comment from Hotel Management
Dec 8, 2016 by Joseph, Hotel Management
Thank you Anonymous,
I would like to sincerely apologize for the inconveniences you had experienced during your stay at our hotel.
I would like to assure you that the troubles you had faced is a rare occurrence, as we pride our selves in providing memorable, exceptional service to all our guests. I have shared your feedback with our staff members to insure this was an isolated incident moving forward.