Ratings based on 412 Verified Reviews

2.3 out of 5
29% of guests recommend
2.4 Room cleanliness
2.8 Service & staff
2.4 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Hotel is NOT as shown in pictures

Posted May 3, 2017
Pros: I can not say anything positive about this unfortunately. A local officer warned me about being in this hotel after I asked for directions.
Cons: Get rid of the bugs, slugs, drugs, and thugs
Location: Horrible area. dangerous and dirty. Not the Charlotte you see in pictures and visitors brochures
We arrived late and were extremely tired. The parking lot had several people loitering and several big rigs taking up a lot of space. The woman at the front desk was pleasant and check in was easy. Driving around to the outside entrance (not a fan) I discovered a dirty parking area with cockroaches and slugs on the pavement. Not a few cockroaches...they were hundreds on the walkway leading to the stairwell. The stairwell smelled horrible. On the way to the room I was propositioned and asked if I wanted "to party". Upon opening the door and very stale smoke (non smoking room) and mildew odor made me catch my breath. Having three kids with me, they immediately wanted to watch TV..it didn't work. One went into the bathroom and the door lock wasn't working and found hair in the shower/tub wall. I dropped my bag on the bed and a black large shiny bug ran across the toe of my shoe. I immediately told my children we were not staying. On the way to the lobby to cancel, I was met again and asked if I needed anything by a male that was hanging around the stairwell. Dodging slugs, I found the office empty. The manager was on site and after the woman who checked me in arrived (from dealing with an issue with another customer) I explained I would not be staying. They did not seem surprised. I was there 3-5 minutes at the most. I was told the refund would be back on my credit card within 24 hours. After 3 days, I called my bank and had them reverse the charges. Horrible!
1 out of 5
by A verified traveler from new york

Very dirty place... old and dirty

Posted Apr 28, 2017
So bad I itch as soon as I touch the bed, garbage in every stairwell
1 out of 5
by A verified traveler

Bed Bugs and unclean room!!

Posted Apr 1, 2017
This place shouldn't be in business. Bedbugs were on the bed, stains and the bed spread, bathroom wasn't clean. I hate was unable to get a refund, but this place wouldn't be fit for a shelter, that's how nasty this hotel was, we left immediately! This "good deal" was the worse deal ever!
1 out of 5
by A verified traveler from florida

No good at all

Posted Mar 25, 2017
First thing I saw the bathroom door was 100% broke the room stuck so bed I had to check out immediately and search for another hotel I do not recommend
1 out of 5
by A verified traveler

Pass on it

Posted Mar 25, 2017 on Hotels
Didn't care too much for the location nor the room. The employee was nice and friendly but the hotel wasn't the beat
1 out of 5
by A verified traveler

Posted Mar 25, 2017 on Hotels
I didn't stay. I asked for refund. Dirty.
2 out of 5
by A verified traveler from Roanoke, VA

Needed a place to crash

Posted Mar 24, 2017
This hotel was the 1st Choice listed on Expedia. I suppose that was due to cost. The towels looked dirty, the counter looked dirty. The shower was poorly patched in one place. The toilet barely flushed. It wasn't in an ideal location. The bed was comfortable though.
1 out of 5
by A verified traveler

Do not recommend for decent people

Posted Mar 19, 2017 on Hotels
We were surprised that this is a day's in property. They clearly rent rooms to hookers and pimps, the sink and shower areas were stained and filthy. The television didn't work at first and then only a few channels. The breakfast was kind of ok, but the margarine was dried up. I think the owners should see how much money is going into the till and how much is taking into pockets from pimps
1 out of 5
by A verified traveler from Clt nc

Horrid

Posted Mar 19, 2017
I'll just say staying at this hotel was one of the worst nights of my life
1 out of 5
by A verified traveler

Posted Mar 15, 2017
Terrible place don't ever stay there!!!!! I was pulled over from cops and questioned about this hotel. I explained to them I had never been there before and did not even live in the state.