Embassy Suites Hotel Charlotte

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Featured Image
Indoor pool
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
42-inch LCD TV with satellite channels, pay movies, MP3 dock

Overview of Embassy Suites Hotel Charlotte

Embassy Suites Hotel Charlotte

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
4800 S Tryon St, Charlotte, NC, 28217

Explore the area

  • Popular LocationYork Road Community Park2 min drive
  • Popular LocationBilly Graham Library3 min drive
  • Popular LocationRenaissance Park4 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)9 min drive

Choose dates to view prices

About this area

Charlotte

Located in Charlotte, Embassy Suites Hotel Charlotte is near the airport and near a metro station. NASCAR Hall of Fame and Fillmore Charlotte are cultural highlights, and travelers looking to shop may want to visit SouthPark Mall. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center. Spend some time exploring the area's activities, including golfing.

What's nearby

  • York Road Community Park - 2 min drive
  • United States Citizenship and Immigration Services office - 3 min drive
  • Billy Graham Library - 3 min drive
  • Renaissance Park - 4 min drive
  • Wing Haven Garden and Bird Sanctuary - 6 min drive

Getting around

  • Charlotte Station - 10 min drive
  • Woodlawn Station - 15 min walk
  • Charlotte-Douglas International Airport (CLT) - 9 min drive

Restaurants

  • IHOP — 8 min walk
  • Azteca Mexican Restaurant — 9 min walk
  • Carolina Prime Restaurant And Steakhouse — 12 min walk
  • McKoy's Smokehouse and Saloon — 14 min walk
  • Skyland Family Restaurant — 17 min walk

About this property

Embassy Suites Hotel Charlotte

3.5-star hotel near Billy Graham Library
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. Free on-the-go breakfast is provided, as well as free self parking, a free airport shuttle, and a free manager's reception. Other amenities include a bar/lounge, a 24-hour business center, and WiFi in public areas. All 274 rooms provide conveniences like sofa beds and living rooms, plus MP3 docks and LCD TVs with satellite channels. Other amenities available to guests include WiFi, wired Internet, and refrigerators.
Embassy Suites Hotel Charlotte offers 274 accommodations with MP3 docking stations and safes. Accommodations have separate living rooms and are furnished with double sofa beds. Beds feature down comforters. 42-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Charlotte hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95), Wired Internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free area shuttle up to 3 mi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (13000 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • MP3 dock
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate living room
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Charlotte
Embassy Suites Hotel Charlotte
Embassy Suites Charlotte
Embassy Suites Hotel Charlotte Hotel
Embassy Suites Hotel Charlotte Charlotte
Embassy Suites Hotel Charlotte Hotel Charlotte

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 510 out of 942 reviews
5 - Excellent 54%
Rating 4 - Good. 214 out of 942 reviews
4 - Good 23%
Rating 3 - Okay. 93 out of 942 reviews
3 - Okay 10%
Rating 2 - Poor. 62 out of 942 reviews
2 - Poor 7%
Rating 1 - Terrible. 63 out of 942 reviews
1 - Terrible 7%

4.2/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is your basic Embassy Suites... overall a good experience. Good location, staff was great, and the beds were comfy.
Stayed 2 nights in Sep 2021

2/5 Poor

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great Location! Property is in desperate need of updating and repairs. Elevators not working, toilet overflowing & lack of cleaning staff. I had one (1) towel, (1) washcloth & rug the entire 4 day stay. No one ever cleaned my room. Mgt states it was due to Covid / Lack of Staff. Happy Hour DID offer 2 free drinks (limited selection) however the food choice was a bag of chips! By far not the standards of an Embassy Suites.
Stayed 3 nights in Sep 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly and helpful. Rooms were very spacious. Unfortunately one of the three elevators was out of service. Overall a pleasant experience.
Stayed 1 night in Sep 2021

1/5 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
It's ridiculous that the breakfast closes at 9:00 a.m.
Stayed 1 night in Sep 2021

2/5 Poor

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property needs updating and more stringent housekeeping .
Stayed 2 nights in Aug 2021