Posted Nov 4, 2016
The room was dirty and was never turned over the 2 nights I stayed. The vending/washer & dryer area was absolutely disgusting. Lint and dust everywhere, vending machine for water or soda didn't work.
I will never stay at the extended stay America in Charlotte, NC ever again.
Comment from Hotel Management
Nov 16, 2016 by Manager, Hotel Management
Thank you for taking the time to share your experience. It is disheartening to read the condition of your room was not suitable. Our staff have been addressed on the issue to make sure all cleaning is up to standard. Please accept our apologies. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.