Larger than normal gym, mostly nice staff
Posted Nov 2, 2016
The gym at this hotel is larger than normal. It has elliptical, treadmill, recumbent bike, free weights, and a multi-use machine with leg press and extension capabilities.
I arrived relatively early, at 1pm, and asked if it was possible to check-in at that time. I received an immediate and rude 'No.' I replied with an 'Okay, thanks.' Three others came in and asked the same question over the next 30-45 minutes, each getting a nicer response than I, which got me a little angry. The last person to ask was allowed to check-in, getting me even angrier.
If you stay in hotels often you'll know that the least that a hotel front desk agent can do is look to see if your specific room is cleaned and vacant, but that didn't happen in my case. I eventually got to check-in at 2:15, after waiting in the lounge for over an hour.
I wasn't pleased, but I'm sure this isn't normal. I was pleased with the hotel overall.
Comment from Hotel Management
Nov 13, 2016 by chuck12, Hotel Management
Thank you for bringing this to our attention so we can fix the issue. We apologize for the inconvenience and will definitely fix the issue.
Management & Staff