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HYATT house Charlotte/Center City

Photo gallery for HYATT house Charlotte/Center City

Exterior
Outdoor pool
Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace

Overview of HYATT house Charlotte/Center City

HYATT house Charlotte/Center City

3.0 star property

4.3/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
435 E Trade Street, Charlotte, NC, 28202

Explore the area

  • Popular LocationSpectrum Center1 min walk
  • Popular LocationEpiCentre2 min walk
  • Popular LocationCharlotte Convention Center7 min walk
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)11 min drive

Room options

About this area

Charlotte

HYATT house Charlotte/Center City is located in Charlotte Center City, a neighborhood in Charlotte, and is in the entertainment district and near a metro station. United House of Prayer for All People and Belmont NC Historical Society Cultural and Heritage Learning Center are local landmarks, and travelers looking to shop may want to visit EpiCentre and Tryon Mall. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails.

What's nearby

  • Spectrum Center - 1 min walk
  • EpiCentre - 2 min walk
  • Bank of America Corporate Center - 5 min walk
  • NASCAR Hall of Fame - 6 min walk
  • Charlotte Convention Center - 7 min walk

Getting around

  • Charlotte Transportation Center Station - 2 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • BLT Steak - 4 min walk
  • City Smoke - 4 min walk
  • Aria - 5 min walk
  • Blackfinn - 5 min walk
  • Rooster's Wood-fired Kitchen - 5 min walk

About this property

HYATT house Charlotte/Center City

3-star hotel located in Charlotte Center City
Spectrum Center and Charlotte Convention Center are located near HYATT house Charlotte/Center City, which provides free self-serve breakfast, a terrace, and a firepit. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Valet parking (surcharge), express check-out, and meeting rooms
  • Luggage storage, coffee/tea in the lobby, and outdoor furniture
  • A TV in the lobby, wedding services, and an elevator
  • Guest reviews speak well of the helpful staff and location
Room features
All 163 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the comfortable rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Partially open bathrooms with designer toiletries and hair dryers
  • 42-inch HDTVs with premium channels
  • Recycling, refrigerators, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 33 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • Free self-serve breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (2183 square feet)
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 75 lbs)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 33 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

Frequently asked questions

Does HYATT house Charlotte/Center City have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at HYATT house Charlotte/Center City?

As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at HYATT house Charlotte/Center City on Dec 18, 2022 start from $157.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HYATT house Charlotte/Center City pet-friendly?

Yes, this hotel allows dogs (limit 2 per room) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per week. Service animals are exempt from fees.

How much is parking at HYATT house Charlotte/Center City?

Valet parking is available for USD 33 per night.

What time is check-in at HYATT house Charlotte/Center City?

Check-in is from 3:00 PM - anytime.

What time is check-out at HYATT house Charlotte/Center City?

Check-out is at noon.

Where is HYATT house Charlotte/Center City located?

Located in Charlotte Center City, this hotel is steps from Charlotte Bobcats Arena and Spectrum Center. Charlotte Convention Center and Bank of America Stadium are also within 1 mi (2 km). Charlotte Transportation Center Station is only a 2-minute walk and 3rd St - Convention Center Station is 5 minutes.

Can I cancel my reservation for free at HYATT house Charlotte/Center City and receive a full refund?

Yes, HYATT house Charlotte/Center City offers free cancellation on select room rates, because flexibility matters! Please refer to HYATT house Charlotte/Center City cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 562 out of 1001 reviews" "
" "5 - Excellent 56%
Rating 4 - Good. 266 out of 1001 reviews" "
" "4 - Good 27%
Rating 3 - Okay. 94 out of 1001 reviews" "
" "3 - Okay 9%
Rating 2 - Poor. 45 out of 1001 reviews" "
" "2 - Poor 4%
Rating 1 - Terrible. 34 out of 1001 reviews" "
" "1 - Terrible 3%

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Joanelle
Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I loved that the hotel was right in the city, but the parking situation wasn't ideal. They provided valet parking at a price of 33$ a night. You didnt have free parking as a part of your stay which other hotels do. Also, you werent allowed in the parking garage. I wasnt a fan of that
Stayed 1 night in Nov 2022

4/5 Good

Desislava Peteva
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room had trash on the floor from previous guests.The bathroom had a ball of hair next to the shower.
Stayed 1 night in Nov 2022

5/5 Excellent

Levecke
Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hyatt House and in Charlotte. We were attending a convention and the walk to the charlotte convention center is an easy 15 walk.
Stayed 4 nights in Nov 2022

5/5 Excellent

Brittany
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay, I had read a couple of the reviews and was a bit nervous that it was going to be a bad time. But from the moment I walked in the door, it was great customer service. The free breakfast was nice and it was steps away from the game I was attending. I truly have no complaints. Will stay here again when I come into town see another game. Highly recommend.
Stayed 2 nights in Oct 2022

5/5 Excellent

Zachary Eley
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. All the staff were extremely helpful! Will be staying here again in the future
Stayed 1 night in Oct 2022

5/5 Excellent

Tracy
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love being at the Hyatt House in Charlotte NC. I would book another reservation next time I was in Charlotte
Stayed 1 night in Oct 2022

4/5 Good

Brittany
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice rooms.
Stayed 1 night in Sep 2022

5/5 Excellent

Leny
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & safe area. Staffs are very friendly and helpful!!
Stayed 1 night in Sep 2022

5/5 Excellent

Roy
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly, room had full fridge, stove and dishes to use if needed. Overall a great stay. Make sure valet tags your key oops
Stayed 1 night in Sep 2022

5/5 Excellent

Tallie
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, close to lots of restaurants and nightlife
Stayed 1 night in Sep 2022