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Outdoor pool
Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes

Guest reviews

4.4 out of 5 Excellent
980 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air Conditioning
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationSpectrum Center2 min walk
Popular LocationEpiCentre4 min walk
Popular LocationNASCAR Hall of Fame6 min walk
AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)11 min drive

Choose dates to view prices

  • Standard Room, 2 Queen Beds

    4.6/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds
  • Room, 2 Queen Beds (High Floor)

    4.3/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds (High Floor)
  • Studio, 1 King Bed with Sofa bed (High Floor)

    4.5/5 guest room rating

    Room amenities

    • 500 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStudio, 1 King Bed with Sofa bed (High Floor)
  • Room, 1 King Bed, Accessible, Bathtub

    Room amenities

    • 500 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Bathtub
  • Suite, 1 Bedroom

    4.8/5 guest room rating

    Room amenities

    • 600 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 Bedroom
  • Studio, 1 King Bed with Sofa bed

    4.8/5 guest room rating

    Room amenities

    • 500 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStudio, 1 King Bed with Sofa bed

About this area

Charlotte

Located in Charlotte, HYATT house Charlotte/Center City is in the city center and near a metro station. EpiCentre and SouthPark Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit NASCAR Hall of Fame and Discovery Place. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails.
Visit our Charlotte travel guide
View in a map
Popular Location

What's nearby

  • Spectrum Center - 2 min walk
  • EpiCentre - 4 min walk
  • Bank of America Corporate Center - 5 min walk
  • NASCAR Hall of Fame - 6 min walk
  • Charlotte Convention Center - 14 min walk

Getting around

  • Charlotte Transportation Center Station - 2 min walk
  • Charlotte Station - 3 min drive
  • AirportCharlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • Fahrenheit — 4 min walk
  • Blackfinn — 5 min walk
  • BLT — 5 min walk
  • Aria Tuscan Grill — 5 min walk
  • Rooster's Wood Fired Kitchen II — 5 min walk

About this property

HYATT house Charlotte/Center City

3-star Charlotte hotel in Charlotte Center City, walk to Spectrum Center
An outdoor pool, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and conference space are onsite. All 163 rooms provide free WiFi and free wired Internet, LCD TVs with digital channels, and conveniences like refrigerators and microwaves. Guests will also find pillowtop beds, iPod docks, and premium bedding.
HYATT house Charlotte/Center City offers 163 accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of GBAC STAR (Hyatt)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 30 per night
  • Parking height restrictions apply

Food and drink

  • Continental breakfast available for a fee 7:30 AM–10:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space (2183 square feet)

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Recycling

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Dogs only
2 per room (up to 75 lbs)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

Frequently asked questions

Can I cancel my reservation for free at HYATT house Charlotte/Center City and receive a full refund?
Yes, HYATT house Charlotte/Center City offers free cancellation on select room rates, because flexibility matters! Please refer to HYATT house Charlotte/Center City cancellation policy on our site for more details about any exclusions or requirements.
Does HYATT house Charlotte/Center City have a pool?
Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.
Is HYATT house Charlotte/Center City pet-friendly?
Yes, this hotel allows dogs (limit 2 per room) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per week. Service animals are exempt from fees.
How much is parking at HYATT house Charlotte/Center City?
Valet parking is available for USD 30 per night.
What time is check-in at HYATT house Charlotte/Center City?
Check-in is from 3:00 PM–anytime.
What time is check-out at HYATT house Charlotte/Center City?
Check-out is at noon.
Where is HYATT house Charlotte/Center City located?
Located in Charlotte Center City, this hotel is within a 5-minute walk of Spectrum Center and EpiCentre. NASCAR Hall of Fame and Bank of America Corporate Center are also within 10 minutes. Charlotte Transportation Center Station is only a 2-minute walk and 3rd St - Convention Center Station is 5 minutes.
4.4
Excellent
980 reviews
5 - Excellent
602
4 - Good
269
3 - Okay
67
2 - Poor
29
1 - Terrible
13

4.5/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Stayed 3 nights in Oct 2020

5/5 Excellent

Stayed 1 night in Oct 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities
Rooms were a little old and dated.. Restaurant and bar were shutdown due to covid, as well as much of downtown. Could've stayed outside of city center for cheaper and got the same.
Stayed 1 night in Oct 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll be honest, it was much better than I thought it was going to be. We did not get to use the amenities due to covid reasons. The staff were great, even the girl with the Pittsburgh Penguins face mask.
Stayed 4 nights in Oct 2020

5/5 Excellent

Stayed 1 night in Sep 2020