Seasonal outdoor pool, open 8 AM to 10 PM, sun loungers
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Reviews of Hampton Inn Charlotte-Gastonia

2.5 out of 5
Hampton Inn Charlotte-Gastonia
1859 Remount Rd, Gastonia, NC

Reviews

8.8

Excellent

Rating 10 - Excellent. 252 out of 446 reviews" "
Rating 8 - Good. 126 out of 446 reviews" "
Rating 6 - Okay. 36 out of 446 reviews" "
Rating 4 - Poor. 20 out of 446 reviews" "
Rating 2 - Terrible. 12 out of 446 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good. Highly recommend!
Stayed 1 night in Apr 2024

8/10 Good

Chad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Northing additional to add.
Stayed 1 night in Apr 2024

10/10 Excellent

Alina

Stayed 1 night in Mar 2024

10/10 Excellent

Josh

Stayed 3 nights in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Surprisingly nice! Comfy bed. Clean. Good breakfast!
Stayed 1 night in Dec 2023
Response from Heather B on Jan 2, 2024
Thank you so much for taking the time to leave us a wonderful review. We appreciate your business and hope to have the opportunity to host you again.

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Heather B on Jan 2, 2024
Thank you so much for taking the time to leave us a wonderful review. We appreciate your business and hope to have the opportunity to host you again.

10/10 Excellent

Melva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Heather B on Jan 2, 2024
Thank you so much for taking the time to leave us a wonderful review. We appreciate your business and hope to have the opportunity to host you again.

10/10 Excellent

Kathy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The folks here are super friendly
Stayed 1 night in Nov 2023
Response from Heather B. on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Frozen Food
Stayed 4 nights in Nov 2023
Response from Heather B on Dec 8, 2023
We're grateful for your review of your stay with us. Your feedback on areas for improvement is valuable, and we'll be investigating those concerns. We look forward to the opportunity to welcome you back soon.

8/10 Good

Carlos or Donna, Simpsonville

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2023
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us. Your positive feedback means a lot, and we eagerly anticipate welcoming you back

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wife went down to get snacks, I sent her with cash, was told couldn’t pay cash had to put in on card used for incidentals. Earlier I paid cash.
Stayed 2 nights in Sep 2023
Response from Heather B on Dec 8, 2023
We're grateful for your review of your stay with us. Your feedback on areas for improvement is valuable, and we'll be addressing your concerns with our staff. We look forward to the opportunity to welcome you back soon

6/10 Okay

Natasha

Disliked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

Glenarm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Front desk people were very helpful and in good spirits. Breakfast was good, good options. Pool was clean, no sun after the afternoon🙃.... but the morning/afternoon was like a resort atmosphere especially with all the trees surrounding. The night experience at the pool was nice, we were waiting on the pool tp light up, its always nice to swim at night in a lit up pool, unfortunately the lights did not come on or therr werent any. But anyhow I would choose this place again.
Stayed 1 night in Jul 2023
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

10/10 Excellent

Alice

Stayed 1 night in Jul 2023
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

10/10 Excellent

Sheryl

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Jun 2023
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - highly recommend
Appreciate the design of the room and comfort of the bedding! Staff was professional and friendly.
Stayed 1 night in May 2023
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us and are so happy you enjoyed your stay. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Help with checking in.
The lady at the front desk when we checked in was extremely nice and very helpful, even to recommending a restaurant nearby.
Stayed 1 night in May 2023
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us and are so happy you enjoyed your stay. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

8/10 Good

Andrew

Stayed 1 night in May 2023
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

8/10 Good

Robert A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us and are so happy you enjoyed your stay. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay! The staff was pleasant and friendly! Thank you!
Stayed 2 nights in Mar 2023
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us and are so happy you enjoyed your stay. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

2/10 Terrible

Charles

Business traveler
Disliked: Staff & service, room comfort
Very disappointed
Requested ADA room upon arrival no room available requested handicap room none available i should have been notified and offered to send me to another property
Stayed 1 night in Mar 2023
Response from Heather B on Dec 8, 2023
I'm sorry for the inconvenience caused. Ensuring the comfort of all our guests is crucial, and we'll address the issue with our staff to prevent a recurrence for future guests. Thank you for providing feedback on areas for improvement, and we hope to have the opportunity to welcome you back again.

10/10 Excellent

Ellis

Liked: Staff & service, amenities, property conditions & facilities
It was all great.
Stayed 2 nights in Feb 2023
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

10/10 Excellent

Valerie

10/10 Excellent

Connie

Traveled with family
Very nice
Stayed 7 nights in Dec 2022
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

10/10 Excellent

Chanel

Stayed 1 night in Dec 2022

10/10 Excellent

Genette

Stayed 1 night in Dec 2022
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

10/10 Excellent

Brian

Liked: Staff & service, amenities, property conditions & facilities
It was close to my event and 3 restaurants you could walk too. Enjoyed my stay and would stay there again.
Stayed 2 nights in Nov 2022
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

8/10 Good

anthony, Clarksburg

Traveled with partner
Liked: Cleanliness, staff & service
The property was a little tired.
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Texas Roadhouse, Honey Baked Ham and Waffle House are literally footsteps away from the Hotel. But that’s not the best part; our room was the cleanest room we’ve ever had. In fact, the entire hotel was the cleanest. I heard and saw the cleaning staff vacuum every single day! The breakfast buffet was kept clean at all times snd the food that was meant to be hot, was hot and vice versa. We highly recommend this Hotel. It will be our go to all the time!!! BTW, if you think it’s pricey, it’s not, it’s well worth every penny!!!!
Stayed 3 nights in Oct 2022
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we walked into the room I could smell a hint of bleach. I appreciate the attention to detail used by housekeeping. Our room was the cleanest that I have ever experienced at any hotel. Check-in was easy and the staff was so kind. Linens were spotless and everyone enjoyed breakfast and the pool. I highly recommend and we will stay at this location again. Thank you for a great experience! My family and I have been going through a tough time and our stay made a difference.
Stayed 1 night in Sep 2022
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

10/10 Excellent

Lejarris

Stayed 1 night in Aug 2022
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was quiet but close enough to thing to do. Property itself was very clean and welcoming.
Stayed 1 night in Aug 2022
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel friendly staff
Stayed 1 night in Jul 2022
Response from Heather B on Dec 8, 2023
We greatly appreciate you taking the time to share your thoughts on your stay with us. Your positive feedback means a lot, and we eagerly anticipate welcoming you back soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel and pleasant staff!
Stayed 1 night in Jun 2022

6/10 Okay

Rebecca

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
My room had splatters all over the mirrors and there was a lot of hair in the bathroom.
Stayed 2 nights in May 2022

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The staff at this hotel were so nice and friendly! The room was spacious and clean. The shower dripped but you couldn't hear it during the night. I would definitely stay there again.
Stayed 1 night in Apr 2022

10/10 Excellent

Christy A.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Friendly staff-nice room-and convenient to restaurants
Stayed 1 night in Apr 2022

10/10 Excellent

Rickey M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, and well kept
Stayed 3 nights in Mar 2022

10/10 Excellent

Melvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melvin G
The staff was respectful and considerate. Enjoyable stay.
Stayed 3 nights in Mar 2022

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, friendly place!
Stayed 1 night in Mar 2022

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice and helpful. Due to a late flight we had a late night check-in and the property seemed safe and secure when we did our check-in at the front desk.
Stayed 2 nights in Mar 2022

10/10 Excellent

Sheila

Stayed 1 night in Mar 2022

10/10 Excellent

Yalanda

Stayed 1 night in Feb 2022

10/10 Excellent

William

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Feb 2022

10/10 Excellent

James B

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that a Texas Roadhouse was next door. I had a good choice of meals and didn't have to drive anywhere.
Stayed 3 nights in Jan 2022

6/10 Okay

Ingrid

Traveled with family
Disliked: Cleanliness
Cockroaches
I booked 2 rooms for my family. Stayed the night of the 8th of January. The lady at checkin was fast and corteous. Once in the room we saw a cockroach that I had to kill because it was trying to get up my bed. Later when I went to take a bath a smaller one was swimming in the bathtub. Of couse after that me and my daughter were looking at the floor everytime we walked around. Did not enjoy our stay at all. Next morning at checkout I tried to explain what happened to the lady in the Front Desk. She didn't even care. She pointed to a card with the name and telephone of the manager that was on the counter. I asked if I was supposed to call the manager, answer was yes. Well, I am a foreigner with a foreign phone which cost me lots of money to call a USA number even when I am at USA. Am I supposed to call a manager by phone while I am still at the hotel front desk? I didn't even wanted to talk to any manager. Just wanted to tell them of the infestation so they do something. Didn't expect a compensation or anything, just an acknowledge of the situation, a "sorry for you not having a nice stay", just some comprehension. Of course I will not recomend or come back again. By the way, those small german cockroaches are the most difficult to exterminate of all. And once you see them with lights on, means they are hundreds around hidden. Nasty. Maybe the manager and front desk lady do read my review and take measures.
Stayed 1 night in Jan 2022