Ratings based on 762 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

No privacy

Posted Mar 13, 2017
Was put into a room that had an adjacent door to room next door. Rudely awakened at 2:30 am by drunken guests in neighboring room. Because of the adjacent door, I could hear every word of every conversation they had.It was as if they were right in the room with us. I asked security to speak with them but all she did was ask if there was a problem and that was it. I went down to front desk to complain and was told there was nothing they could do. I complained again at checkout to a different person and all I got was "sorry ma'am" It is ashame too because other wise it was a nice place but the lack of privacy and the non caring of the staff about the issue ruined the whole stay for me and my husband. We will never stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from westminster,md

nice hotel which was close to our meetings

Posted Mar 3, 2017
Pros: well, the Location really was a good fit
Cons: more to offer at the breakfast
Location: I was busy at a convention nearby
I found the hotel to be very clean along with a friendly staff all around. Location was excellent and I would book there again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Machesney Park

Friday 13th, but good

Posted Jan 29, 2017
Pros: Everything good.
Location: 1/2 block away from the NASCAR museum.
Great room & location - loved the cookies. All good & friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent value and convenient to everything

Posted Jan 1, 2017
We stayed at the Hampton Inn while attending the Belk Bowl. The hotel staff was very friendly and welcoming and the room was super clean and quiet. The hotel is close enough to all the Uptown attractions (10 min walk to basically everything) but just far enough off the beaten path that you avoid some of the traffic and city noise at night. I would definitely stay here again the next time I visit Charlotte.
5 out of 5
by Valerie

This traveler left a rating score only Posted Dec 22, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 19, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 5, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 1, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 30, 2016 on Hotels
5 out of 5
by A verified traveler

Very Accomodating and Friendly Service

Posted Nov 25, 2016 on Hotels
The staff was extremely helpful and friendly. They checked us in right at noon, which was perfect because I had early afternoon plans. The staff provided restaurant recommendations and timely room service. The staff also accommodated special requests, ensuring a very relaxing hotel stay.