Posted Dec 31, 2016
We selected this hotel based on the reviews. Check-in process was easy and welcoming. Our room seemed nice - but it was noticable that surfaces had not really been cleaned and the staff had not vacuumed the room. We decided it wasn't a big deal and didn't mention anything. But then when I had to pick up old dried food from the floor - we decided it was no longer acceptable. I picked up what appeared to be old dried French fries from the floor.
We let the staff know that we would be out to dinner and that the room was not clean - needless to say, the staff did not clean the room while we were out and a discount was not offered.
I was disappointed because this is usually a clean and reliable hotel to stay at. Staff was friendly, and facilities seemed fine - but old food on floor is not acceptable and then to not do anything to remedy the situation is the reason for my post.