Ratings based on 1,612 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Charlotte

A LOT OF MONEY FOR A LOT OF GRIEF

Posted Apr 25, 2017
I was "defaulted" to a room with a handicaped bathroom, meaning you flood the bathroom and hope the drains work. The bathroom walls were full of holes where, apparently appliances were at one time. There was a hole in the living wall from which the cable was dangling. The wi- fi was spotty. At 6pm on a rainy Sunday nite the staff did not offer any suggestions where to eat when asked. I stayed at an Embassy Suites my second nite and it was comparativly paradise.
Comment from Hotel Management
Apr 29, 2017 by clark, Hotel Management
Dear Howie, We sincerely apologize for your recent experience. Your comments have been passed along to both engineering and the front desk for review. Thank you for bring your issues to our attention. Best, Clark
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Great hotel

Posted Apr 19, 2017
Great bed, good pool, free valet parking, good location in town.
Comment from Hotel Management
Apr 29, 2017 by clark, Hotel Management
Thank you for the excellent review of your recent stay! We look forward to welcoming you back soon.
5 out of 5
by Sylvester

This traveler left a rating score only Posted Feb 24, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Hidden and extra charges

Posted Feb 22, 2017
You have to request for fridge and according to website there us a $15 fee per night. Youalso have to pay for parking $18 per night. How do they expect guests to get to tgeir hotel? By walking????
4 out of 5
Recommended
for Everyone
by A verified traveler from M

Great location.

Posted Feb 22, 2017
Perfect location to stay uptown. Clean room, bed slept great. Surprised there was not a mini fridge in the room.
4 out of 5
by opal

Hotel

Posted Feb 21, 2017 on Hotels
There was hair in the shower the bathroom toilet kept making a loud noise through out the night
5 out of 5
by Andre

Posted Feb 21, 2017 on Hotels
I enjoyed my stay.
5 out of 5
by Terrence

This traveler left a rating score only Posted Feb 20, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 19, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 19, 2017 on Hotels