Ratings based on 656 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Mill SC

Posted Jul 16, 2017
I do not have any negative thing to say but to praise my stay as excellent in all catagories.
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel. Needs to be updated.

Posted May 25, 2017
Staff is very pleasant and helpful. Very nice people.
3 out of 5
by A verified traveler

Posted May 24, 2017
Be ready for fluorescent lights and a general lack of ambiance. The workout room is basically a closet with a treadmill and one other machine. Just wasnt as nice as you'd expect for the price. I did get some nice help from a woman working the late shift after having trouble with a printer in the business center. She saved my evening.
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Great value and nice place.

Posted May 10, 2017
Pros: Most comfortable bed and fluffiest towels ever.
Cons: Nothing
Location: Uptown Charlotte. Lots of restaurants and clubs nearby. Good location.
They do the little things like have fresh cookies in the lobby each afternoon. The breakfast buffet (for purchase) is incredibly complete. The hotel is clean and the staff is very friendly. Loved the local on demand (free) shuttle service they provided. Hotel is within walking distance from a ton of stuff including Bank Of America Stadium. All in all, a great value for the money and an overall nice place to lay your head.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel close to uptown

Posted May 9, 2017
The staff was very accommodating when we asked for more towels, some plates to heat our food up with in the rooms microwave, getting free water at the concierge. They always had fresh lemonade,ice tea or coffee and some snacks at the concierge. The $13.95 breakfast didn't look special enough to eat so we went uptown for a few minute walk to eat there. The beds are way too soft, but the room was clean and the location was good. Small pool that is conveniently open 24 hours.
5 out of 5
by Gary

Excellent

Posted Apr 19, 2017 on Hotels
Great beds
5 out of 5
by winter

Great!

Posted Apr 19, 2017 on Hotels
I really enjoyed staying here. Everyone was very friendly and informative about the area. This will be the hotel I stay at whenever I visit Charlotte again.
5 out of 5
by Misty

This traveler left a rating score only Posted Apr 17, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice weekend stay

Posted Apr 10, 2017
Close to all activities and restaurants uptown. Nice hotel, breakfast should be included.
5 out of 5
by Kathryn

Uptown Charlotte

Posted Apr 3, 2017 on Hotels
Brief but very enjoyable. Very friendly front desk.