Ratings based on 138 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Posted Jan 4, 2017
Manager was very accommodating in shuffling things around and getting us a room with two beds. I had requested two beds on Expedia but they did not convey that information to the hotel. Overall a good experience. Convenient to downtown.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Nov 28, 2016
Really central location that was walkable to lots of cool places in center city charlotte. Suuuuuuuuuuuuper comfortable beds made it amazing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2016
very nice hotel. Staff was very helpful. Within walking distance of restaurants and shopping.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wake Forest, United States of America

Nice, central location. Easy access to Spectrum

Posted Nov 17, 2016
Pros: Friendly staff, great rate for Center City and within walking distance of all downtown attractions.
Cons: Bed could have been better, but I was so tired it didn't matter
Location: Great center city location, close to many restaurants and attractions.
From the carhop on up, we had a pleasant experience with everyone at the hotel. We would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great place to stay!

Posted Nov 16, 2016
Location: Hotel is in the middle of everything, easy access to sports events and food
Great room and customer service, the bar and grill in the lobby was wonderful. Great location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2016
A great place to stay if you are visiting Charlotte.
3 out of 5
by A verified traveler

Great location downtown for the Panther's game.

Posted Nov 5, 2016
I like the hotel. The room was adequate, but the sink was extremely small. Shower was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from raleigh, United States of America

Posted Oct 12, 2016
Friendly staff, great location, would stay again. walking distance to most downtown activities.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hilton Head Island

Very nice hotel - exceptional staff everywhere

Posted Oct 11, 2016
Location: Wonderful downtown location - many great restaurants to walk to and museums to visit- very safe walking at night
Truly exceptional staff and always polite and helpful- stayed here due to hurricane evacuation and received amazing treatment and accommodations very grateful for everyone from front desk to housekeeping to restaurant- personalized service
5 out of 5
Recommended
for Everyone
by A verified traveler from Shelby, NC

Don't let the name fool you!

Posted Oct 10, 2016
What a find! Who would think a Holiday Inn would be a such a great place in the center city area with the Omni, Aloft, Hilton among others for competition. The rooms were large, comfortable and very clean. The staff are very friendly and eager to help. The hotel restaurant, Caffe Siena is really good! A great weekend stay.