Ratings based on 213 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in convienient location.

Posted Apr 25, 2017
I stayed in a King suite . It was layed out nice, spacious, large couch, small kitchenette, and large bathroom. Very clean. Excellent breakfast!
5 out of 5
Recommended
for Everyone
by A verified traveler from c

Posted Jan 8, 2017
Last minute stay, very comfortable! The room was cozy and the bed was just what I needed after a long day and night!
Comment from Hotel Management
Feb 23, 2017 by hiexpress_birkdale@yahoo.com, Hotel Management
Thank you for staying with us and for your important feedback. We both enjoy and appreciate hearing from our guests. Although your stay was a last minute one we hope that you'll plan another visit with us. We appreciate your business and thank you for your comments. Debra S.
5 out of 5
Recommended
for Everyone
by A verified traveler from roxboro, nc

Clean hotel close to Charlotte

Posted Dec 24, 2016
The staff are always friendly, little snack area on site and extremely clean rooms.
1 out of 5
by A verified traveler from huntersville

inedible breakfast

Posted Dec 19, 2016 on Hotels
room was fine, staff was great. half the omlette was hard other half was styrofoam. sausage was grey and hard. i stay at a lot of HI express' these people even effed up the cinnamon rolls. rock hard biscuits and zero gravy. in the trash it went.
4 out of 5
Recommended
for Everyone
by A verified traveler from Greenville, SC

Close to I-77 without the noise.

Posted Dec 2, 2016 on Orbitz
Pros: Fast and responsive elevators. Breakfast was very nice with fresh, hot pancakes and warm cinnamon rolls as a special treat.
Location: We ate at Bob Evans but there are many other nearby selections. None are in walking distance.
Weekends include extended breakfast hours - nice. Disappointed at first that 2 beds means a queen and a sofa bed, but we made it work. The sofa bed tradeoff is that you get more floor space.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 29, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Excellent breakfast

Posted Nov 2, 2016
Cons: The housekeeping staff knocked twice while we were packing to leave. The ad states we could stay until noon and they started knocking at 11:30.
The hotel itself was nice, clean, and quiet with the front desk staff very friendly. The breakfast was one of the best, most complete complimentary breakfasts that I have found in any hotel, with eggs, meat, cereal, yogurt (good quality!), pancakes, oatmeal, and sweet buns available every day. I would stay again and would recommend.
Comment from Hotel Management
Nov 8, 2016 by hiexpress_birkdale@yahoo.com, Hotel Management
Thank you for taking time to review your recent visit with us. We appreciate your valuable comments and have referred your mention of the early knocks on your door by housekeeping to our management team. We want you to totally enjoy our Snoozapalooza program currently in place! Again, thank you for staying with us and for you time in providing feedback. Debra
3 out of 5
by A verified traveler

Nice for the price

Posted Oct 30, 2016 on Hotels
It was good. The room was big and homey.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Thank you for choosing holiday Inn Express & Suites for your recent visit to Huntersville. We appreciate your business and your time in providing feedback of your trip. We hope you'll have another opportunity to visit with us again soon. Again, thank you! Debra
5 out of 5
by A verified traveler

Posted Oct 16, 2016 on Hotels
Excellent place to stay
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Your five star rating and your positive comment are very much appreciated! We hope to see you again very soon. Thanks so much! Debra
4 out of 5
by A verified traveler

Posted Oct 16, 2016 on Hotels
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Thank you for taking time to rate your recent visit with. Your business is much appreciated. Thanks again. Debra