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Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Down comforters, in-room safe, desk, laptop workspace
Down comforters, in-room safe, desk, laptop workspace

Guest reviews

4.4/5 Excellent
987 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Pet Friendly
Free Airport Shuttle

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationRenaissance Park3 min drive
Popular LocationUnited States Citizenship and Immigration Services office3 min drive
Popular LocationBilly Graham Library4 min drive
AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)8 min drive

Choose dates to view prices

  • Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 2 Double Beds

    4.7/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 6
    • 2 Double Beds
    More detailsRoom, 2 Double Beds
  • Room, 1 King Bed (High Floor)

    4.5/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed (High Floor)
  • Room, 2 Double Beds (High Floor)

    4.2/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 6
    • 2 Double Beds
    More detailsRoom, 2 Double Beds (High Floor)
  • Room, 1 King Bed, Accessible, Bathtub

    4.5/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Bathtub

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Charlotte

In the business district and near theme parks, Hyatt Place Charlotte Airport/Lake Pointe is in an area with good airport proximity. Charlotte Premium Outlets is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Carowinds Theme Park and U.S. National Whitewater Center. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center. Spend some time exploring the area's activities, including golfing.

Visit our Charlotte travel guide
Map
Popular Location

What's nearby

  • Renaissance Park - 3 min drive
  • United States Citizenship and Immigration Services office - 3 min drive
  • Billy Graham Library - 4 min drive
  • Charlotte Premium Outlets - 9 min drive
  • Freedom Park - 11 min drive

Getting around

  • Woodlawn Station - 5 min drive
  • Charlotte Station - 11 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 8 min drive

Restaurants

  • Jocks and Jills Sports Grill - 1 min walk
  • Mr. G's - 4 min drive
  • Carolina Prime Restaurant And Steakhouse - 4 min drive
  • Zack's Hamburgers - 6 min drive
  • Showmars - 6 min drive

About this property

Hyatt Place Charlotte Airport/Lake Pointe

3-star hotel near Renaissance Park
This smoke-free hotel features a restaurant, an outdoor pool, and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 122 rooms provide conveniences like sitting areas and refrigerators, plus free WiFi and flat-screen TVs with cable channels. Coffee makers, down comforters, and hair dryers are among the other amenities available to guests.
Hyatt Place Charlotte Airport/Lake Pointe offers 122 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of GBAC STAR (Hyatt)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Extended parking: USD 7.00 per day
  • Free roundtrip airport shuttle from 7:00 AM - 10:00 PM
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Linens

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 3 PM - 1 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Airport shuttle service is available on request from 7:00 AM to 10:00 PM
Fees may apply; contact the property in advance to get details
It is property policy that all guests must wear a face mask within public areas of the property.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 23 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Dogs only
2 per room (up to 50 lbs)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Extended parking fee: USD 7.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually-wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from June to October
Pool access available from 10:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Charlotte City Park
Hyatt Place Hotel Charlotte City Park
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Airport/Lake Pointe Hotel
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Place Charlotte Pointe
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Charlotte Airport/Lake Pointe
Hyatt Place Charlotte Airport/Lake Pointe Charlotte
Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte

Frequently asked questions

Can I cancel my reservation for free at Hyatt Place Charlotte Airport/Lake Pointe and receive a full refund?
Yes, Hyatt Place Charlotte Airport/Lake Pointe offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Place Charlotte Airport/Lake Pointe cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hyatt Place Charlotte Airport/Lake Pointe?
As of Aug 6, 2020, prices found for a 1-night stay for 2 adults at Hyatt Place Charlotte Airport/Lake Pointe on Aug 7, 2020 start from $84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an outdoor pool. Pool access is from 10:00 AM–7:00 PM.
Is Hyatt Place Charlotte Airport/Lake Pointe pet-friendly?
Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.
How much is parking at Hyatt Place Charlotte Airport/Lake Pointe?
Self parking is free at this property.
What time is check-in at Hyatt Place Charlotte Airport/Lake Pointe?
Check-in is from 3 PM–1 AM.
What time is check-out at Hyatt Place Charlotte Airport/Lake Pointe?
Check-out is at noon.
Does this property provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Hyatt Place Charlotte Airport/Lake Pointe located?
Situated near the airport, this hotel is 1.2 mi (1.9 km) from Renaissance Park and within 6 mi (10 km) of Billy Graham Library and Charlotte Premium Outlets. Bank of America Stadium and Charlotte Convention Center are also within 9 mi (15 km).

Guest reviews

Overall score and ratings for Hyatt Place Charlotte Airport/Lake Pointe

4.4
Excellent
5 - Excellent
555
4 - Good
297
3 - Okay
83
2 - Mediocre
30
1 - Poor
22
4.5
Cleanliness
4.5
Service and Staff
4.0
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay at this hotel was exceptional. The rooms were very clean and up to date. The staff was the real star of this property...they were very friendly and helpful. I highly recommend a stay here when in the Charlotte area.

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a great find in the Charlotte area! Very clean rooms with great service.

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful, clean hotel, staff very friendly and accommodating.

Stayed 1 night in Jun 2020

1/5

  • Disliked: Amenities, property conditions & facilities

The room was not clean. There was blood on the toilet seat. After requesting housekeeping to come clean the room. House keeping failed to clean the blood off the toilet seat. They simple just let clean towels in the room.

Stayed 3 nights in Jun 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service was great. Although on the 6th floor where I stayed, there was a weird smell and my room smelled like old cigarettes. Hotel was clean overall

Stayed 4 nights in Jun 2020