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Hyatt Place Charlotte Airport/Lake Pointe

Photo gallery for Hyatt Place Charlotte Airport/Lake Pointe

Exterior
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Terrace/patio
Hypo-allergenic bedding, down comforters, in-room safe, desk

Overview of Hyatt Place Charlotte Airport/Lake Pointe

Hyatt Place Charlotte Airport/Lake Pointe

3.0 star property

8.4/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Free airport shuttle
Map
4119 South Stream Boulevard, Charlotte, NC, 28217

Explore the area

  • Popular LocationRenaissance Park11 min walk
  • Popular LocationYork Road Community Park2 min drive
  • Popular LocationBilly Graham Library4 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)8 min drive

Room options

About this area

Charlotte

In the business district and near theme parks, Hyatt Place Charlotte Airport/Lake Pointe is in an area with good airport proximity. Charlotte Premium Outlets is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Carowinds Theme Park and U.S. National Whitewater Center. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Renaissance Park - 11 min walk
  • York Road Community Park - 2 min drive
  • United States Citizenship and Immigration Services office - 3 min drive
  • Billy Graham Library - 4 min drive
  • Charlotte Premium Outlets - 13 min drive

Getting around

  • Woodlawn Station - 5 min drive
  • Charlotte Station - 15 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 8 min drive

Restaurants

  • Jersey Mike's Subs - 14 min walk
  • Junior's Pizzeria - 14 min walk
  • Nana's Soul Food Kitchen - 15 min walk
  • Anita’s Mexican Grill - 17 min walk
  • IHOP - 4 min drive

About this property

Hyatt Place Charlotte Airport/Lake Pointe

3-star hotel in the business district
Free continental breakfast, a free roundtrip airport shuttle, and a terrace are just a few of the amenities provided at Hyatt Place Charlotte Airport/Lake Pointe. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking, plus extended parking (surcharge)
  • Express check-out, a front desk safe, and free newspapers
  • Outdoor furniture, a 24-hour front desk, and coffee/tea in the lobby
  • Guest reviews say good things about the helpful staff and proximity to the airport
Room features
All 122 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 42-inch HDTVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Uncovered extended parking on site (USD 8.00 per day)
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 4:30 AM - midnight
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 50 lbs)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 8.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from June to September
Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Charlotte City Park
Hyatt Place Hotel Charlotte City Park
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Airport/Lake Pointe Hotel
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Place Charlotte Pointe
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Charlotte Airport/Lake Pointe
Hyatt Place Charlotte Airport/Lake Pointe Charlotte
Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte

Frequently asked questions

Does Hyatt Place Charlotte Airport/Lake Pointe have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM. The pool is closed seasonally each year from October 01 to May 27.

How much does it cost to stay at Hyatt Place Charlotte Airport/Lake Pointe?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at Hyatt Place Charlotte Airport/Lake Pointe on Dec 21, 2022 start from $105.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place Charlotte Airport/Lake Pointe pet-friendly?

Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Hyatt Place Charlotte Airport/Lake Pointe?

Self parking is free at this property.

What time is check-in at Hyatt Place Charlotte Airport/Lake Pointe?

Check-in is from 3 PM - 1 AM.

What time is check-out at Hyatt Place Charlotte Airport/Lake Pointe?

Check-out is at noon.

Does Hyatt Place Charlotte Airport/Lake Pointe provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 4:30 AM–midnight on request.

Where is Hyatt Place Charlotte Airport/Lake Pointe located?

Situated near the airport, this hotel is 0.6 mi (0.9 km) from Renaissance Park and within 6 mi (10 km) of Billy Graham Library and Charlotte Premium Outlets. Charlotte Convention Center and Bank of America Stadium are also within 9 mi (15 km).

Overall score and ratings

8.4

Very Good

Rating 10 - Excellent. 525 out of 1000 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 282 out of 1000 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 106 out of 1000 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 48 out of 1000 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 39 out of 1000 reviews" "
" "2 - Terrible 4%

8.5/10

Cleanliness

8.8/10

Staff & service

7.9/10

Amenities

8.4/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Excellent

Kevin
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet and the hotel was as well. Staff was very accommodating and friendly. Check-out is at 12pm which is pretty good.
Stayed 2 nights in Nov 2022

2/10 Terrible

Kiaran
Business traveler
Disliked: Amenities
booked & advance paid for a high floor king bed room, I was assigned a 2nd floor double room. The Receptionist response was that I booked through a 3rd party, therefore the room selection was treated as request only, & king bed rooms were sold out weeks ago!
Stayed 1 night in Nov 2022

8/10 Good

Greg
Business traveler
Liked: Staff & service, property conditions & facilities
Nothing was close by as entertainment
Stayed 4 nights in Nov 2022

10/10 Excellent

Nayeli Holguin
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there were a lot of beautiful trees around the property. I didn't like that the restaurant downstairs was closed when I needed it the most, which was the first day of my stay.

10/10 Excellent

Bob
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff on every shift! Conveniently located with short shuttle to the airport. Comfortable and well laid out room for relaxation, work or sleeping.
Stayed 1 night in Oct 2022

10/10 Excellent

Richard
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet. Huge room. Beds comfortable.
Stayed 1 night in Oct 2022

10/10 Excellent

Laura
Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple property. No bells and whistles. Reasonable and clean. Very friendly staff. Good late night check in sandwich option. Small bar operates by front desk person. Free breakfast and airport shuttle. Pet friendly!
Stayed 1 night in Oct 2022

10/10 Excellent

Pamela, Baton Rouge
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to the airport with free shuttle
Stayed 1 night in Oct 2022

10/10 Excellent

Byron
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Sep 2022

6/10 Okay

William
Disliked: Cleanliness, staff & service
The room was extremely dirty and the staff was rude. I did enjoy the restaurant that shares a parking lot.