Ratings based on 1,363 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Richmond Virginia
Great hotel for travelersPosted Nov 27, 2015
Pros: Helpful staff, comfortable and clean room, and healthy breakfast.
Our family enjoyed our stay at this hotel. Very helpful staff, comfortable and clean room, and healthy breakfast to get us back on the road.
for Everyoneby A verified traveler from caribbean
One night in CharlottePosted Nov 24, 2015
Pros: Great room, nice clean and comfortable.
Location: Has several restaurants nearby. Not to continue past the hotel area. After that it is not that nice anymore. Great for staying while travelling,
I got a good deal from Expedia and booked this hotel for a one night stay. It is conveniently located close to the highway Very nice Hotel. Good breakfast. I have stayed in other hotels of the same name, they have always been good.
by A verified traveler from oakbank,mb
DisappointedPosted Nov 12, 2015
Pros: Staff great. Bed comfy
Location: Close to light rail
The hotel location was good for us-close to lite rail to take to the football game. The hotel smelled musty when we walked in and the room was the same. It was clean , just smelled to me. The staff was great and helpful. The breakfast which was included was very good with fresh fruit
for Everyoneby A verified traveler from south carolina
Close to carowindsPosted Nov 2, 2015
Very nice experience.. Will stay again ................
for Everyoneby A verified traveler from Ottawa, Canada
Good valuePosted Nov 1, 2015
Nice staff, clean rooms. Hot breakfast was good too.
for Everyoneby A verified traveler from Georgia
Nice hotel close to Carowinds .Posted Oct 19, 2015
Pros: It was very clean and had plenty of room.
Cons: I think that if my room had a microwave it would have been perfect.
Location: The location is perfect if you want some piece and quiet. If you wanted to go to carowinds or shopping this is it.
I love that every thing that we wanted to see was close by. We had a great weekend and can wait till we get to come back. I would definitely stay at this hotel again. It was very nice and clean.
for Everyoneby A verified traveler
Posted Oct 18, 2015
Great experience, very clean room. Arrived late to hotel and room was ready.
for Everyoneby A verified traveler from Carrboro NC
Nice all suites hotel, close to Carowinds.Posted Oct 5, 2015
We arrived a bit early, but they had a suite clean and ready. The staff was amazing & friendly. The room was bery clean & comfortable.
for Everyoneby A verified traveler from Marietta, Ga.
Very Nice, Friendly StaffPosted Sep 27, 2015
Came to Charlotte for an overnight trip. The front staff was very nice and knowledgeable. The only thing I didn't like were the lack of vending machines and the very limited room service menu. The T.V. Channels could use an upgrade too. Otherwise, very clean and nice for price!
for Everyoneby A verified traveler from Pittsburgh, PA
Wonderful and relaxing stay for business tripPosted Sep 26, 2015
I was traveling on business for the week in Charlotte. I have never stayed in a Hyatt before and I was beyond impressed. The room was clean, big and very comfortable. The staff was incredibly nice!!! I travel on a regular basis and I've never had such a wonderful experience in a hotel before as I did at this location. The staff was so kind, always smiling and went above and beyond. I highly recommend this hotel!!!