Ratings based on 2 Verified Reviews

3.5 out of 5
3.5 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from nc

Equivalent but with no help

Posted Jul 5, 2017
Pros: Easy access
Cons: Help
Location: Was close to many things
Got there it was wet.we are all disabled and I ask for bottom floor which he changed no problem but needed ice, asked quicker but they were too busy too help. Over all ok..but I wouldn't pay that much for a $50 room..no pool no beniefit
5 out of 5
for Everyone
by A verified traveler from Raleigh

Great Hotel!

Posted Jun 16, 2017
Pros: Everything
Location: Uptown is no more than 15 minutes away! The mall is about the same distance too. Cook Out is right across the street
Neil Patel was absolutely amazing! He answered any questions I had during my stay! The staff and housekeepers were friendly. Food was good quality for a continental breakfast, actually better than expected! Rooms were newly renovated. Check-in/out was smooth and quick! i will definitely be coming back if I ever visit Charlotte!
Comment from Hotel Management
Jun 20, 2017 by GM, Hotel Management
Thank you for taking the time to complete our survey! We hope to see you again soon.