Ratings based on 1,145 Verified Reviews

3.0 out of 5
57% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jun 22, 2018
Bed was great! Room door would stick and have to kick it to open
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Posted Jun 22, 2018
Great stay really enjoyed it. Will stay there again.
2 out of 5
by A verified traveler from Red roof inn charlotte nc

Posted Jun 21, 2018
rooms wasnt available at set time...the air wasnt working in my first room. the breakfast was terrible. all of the guest were throwing there waffles away i wanted to know why so i made me one and whatever liquidds was used to make the mix was sour the batter for the waffles were sour and was I complained the office was upset with me. I will never stay here again. The stay was unpleasant I left the night before my stay was to end....it was terrible
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 11, 2018
3 out of 5
by A verified traveler

Posted Jun 6, 2018
It was a friendly atmosphere But the rooms weren't as clean as they should be in the furniture was disgusting especially the couch it was staying so bad you couldn't sit on it
Comment from Hotel Management
Jun 7, 2018 by General Manager, Hotel Management
Dear Rome, Thank you for taking the time to leave us with some comments on your recent stay. We're sorry to hear that the cleanliness wasn't as you would've preferred, and we'll be sure to notify housekeeping of your comments to improve accommodations for future guests. We're happy to hear that you enjoyed our atmosphere and the service our staff provided. We would love the opportunity to give you the full-value experience you deserve the next time you're in town.
3 out of 5
by A verified traveler from Roxboro

Posted Jun 4, 2018
Counter was broke, toilet wouldn't flush, 2 burn marks on the tub, the housekeeping kept coming in before we could even leave for the day. I felt so rushed. The breakfast was ok at best. The waffle mix was so thin so the waffles tasted like they weren't fully cooked but they were burnt so u had to taken them off.
Comment from Hotel Management
Jun 4, 2018 by General Manager, Hotel Management
Dear Jenn, Your feedback is appreciated as it helps us improve for future visits. We're sorry for any concerns about the condition of your bathroom and we'll ask our maintenance staff to look into it. Please also accept our apologies for any distress with the housekeeping schedule. We'll pass your feedback along to them. It's unfortunate the breakfast options were not to your liking and we'll keep your comments in mind moving forward. Should you be in the area again, we'd be grateful for the chance to offer you more suitable accommodations.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 30, 2018
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice Hotei close to the area that I had my event.

Posted May 22, 2018
The staff was friendly, professional and answered all my questions. The room was clean and comfortable. Would visit again.
Comment from Hotel Management
May 23, 2018 by General Manager, Hotel Management
Dear Arnold, At Red Roof Inn Charlotte, our goal is to impress all our guests so we're happy to see we succeeded with you. Thank you for sharing how much you enjoyed your stay in our clean, comfortable rooms. We're glad you felt welcome the entire time you were here and we look forward to seeing you again soon.
1 out of 5
by A verified traveler from Concord/ Charlotte NC

Posted May 18, 2018
Found multiple cockroaches and suspected mold on the cieling in the shower. Although the staff was nice i would definitely not recommend this place
Comment from Hotel Management
May 22, 2018 by General Manager, Hotel Management
Dear Taylor, Thank you for leaving us with your feedback. We are happy to know that you found our staff members to be friendly. However, we are terribly sorry that you had unwanted guests in your room and were dissatisfied with the cleanliness of the accommodations. We will speak with our housekeeping staff right away and work to address both of these issues. We pride ourselves on providing clean facilities, and we are sorry that we were unable to do so for you. Thank you for leaving your thoughts, and we hope the rest of your trip is pleasant.
3 out of 5
by A verified traveler

Posted May 11, 2018
The room was fairly clean. It’s pet friendly, though, and definitely smelled like it. Our blanket had burn holes in it. Breakfast was very limited: two types of cereal, bananas, plain bagels, and a waffle maker. It was only available until 9, which may be okay for some people, but we were in town for a music festival and were definitely not waking up before 9 for such limited options. We were warned by two Uber drivers and a bartender to be careful in this neighborhood. Overall, it was a cheap hotel and it did the job for what we needed (a place to sleep and shower), but if you need to spend any more time than that, go somewhere else.
Comment from Hotel Management
May 14, 2018 by General Manager, Hotel Management
Thank you very much for taking the time to leave us with your feedback. We are happy to hear that we were able to provide you with a clean and comfortable place to stay while you were attending the music festival. We always strive to provide a high value all around stay for our guests, and we take your concerns seriously. We will have our housekeeping staff address any unwanted side effects of our pet-friendly policies, and ensure that our bedding is unblemished. Once again, thank you for leaving us with your kind words, and we would love to host you again in the future if you return to the area!