Construction on the road in front of the Hotel made entrance and exit difficult. I bought a steak to cook on the grill and could not light the grill. The lighter didn't work and the propane tank was empty. The manager changed the tank and lit the grill but you expect better from a quality hotel. The first night the dumpster was emptied at 2:30 AM, which woke me up. Although this location was convenient for where I was working, it is not an ideal location for comfort and safety.
Comment from Hotel Management
Apr 1, 2016 by Eric K., Hotel Management
Thank you for taking time to review you stay at our hotel. I am sorry that you experience was not exceptional. Parts had been ordered for our grill but had unfortunately not arrived. The parts are now installed and the grill is in working order. Currently the hotel is scheduled to undergo a full renovation in the next 6 montha. This along with the completion of the light rail, which is currently under construction in the middle of the road at the front of the property, will make out hotel the premier destination in the university area of Charlotte.