Ratings based on 357 Verified Reviews

4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by Jessica from Virginia

Great time

Posted Jun 26, 2016 on Hotels
My fiancé and I came to see a concert at the pnc music arena. We decided to stay for two nights as a mini vacation. The room was very nice and clean. No complaints. Free breakfast was delicious with tons of different options for sweet or savory. Everyone was extremely nice and helpful. We were extremely pleased with our stay and wished we could have stayed longer
5 out of 5
by corey from south carolina

great getaway

Posted Jun 21, 2016 on Hotels
Awesome time, will definitely stay here on my next visit. Courteous staff and great ammenities.
4 out of 5
by Keauna from Fayetteville

Great Stay

Posted Jun 14, 2016 on Hotels
I loved it, the only flaw is that they recently removed the billiards table. That was a major deciding factor, i hope management puts the billiards room back in.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 13, 2016 on Hotels
4 out of 5
by Jessica from Eden, NC

A year later, still great

Posted Jun 13, 2016 on Hotels
Checking in went smoothly and quickly. It was nice that they were able to get us a room on the same floor and close to the other couple that was traveling with us. The staff was very friendly and the breakfast was good. They had some different items served for breakfast each morning, which was nice. The hotel is close to a lot of restaurants and the mall, Concord Mills. Overall, we enjoy staying at this hotel and will more than likely be back again.
5 out of 5
by Joseph

This traveler left a rating score only Posted Jun 6, 2016 on Hotels
5 out of 5
by Vickie from Winston-Salem

Ladies weekend getaway

Posted May 16, 2016 on Hotels
Awesome
5 out of 5
by Kelly from Morganton

Carolina rebellion weekend

Posted May 10, 2016 on Hotels
Excellent hotel for weekend getaway
5 out of 5
by Residence Inn from Concord Mills North Carolina

Posted Mar 28, 2016 on Hotels
the best hotel that I've ever stayed in.
4 out of 5
by A verified traveler

Pleasant

Posted Mar 15, 2016 on Hotels
My stay is always enjoyable when I visit. I was able to catch a cheaper rate on Hotels.com. The negative was the bathroom actually being in the bedroom. Every time my child had to use the restroom, they woke me up. The last room I had, the bathroom was not in the bedroom. Also, the pillows were too soft and flat. My neck hurt the next day.