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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Sheraton Charlotte Hotel

Star Rating
4 out of 5
$154 average price per night

Photo gallery

Featured Image
Outdoor pool
1 bedroom, in-room safe, desk, blackout drapes
1 bedroom, in-room safe, desk, blackout drapes
View from Room

Guest reviews

3.9/5 Good
858 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air Conditioning
Restaurant
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

555 South McDowell Street, South Tower, Charlotte, NC

Explore the area

Popular LocationNASCAR Hall of Fame8 min walk
Popular LocationCharlotte Convention Center12 min walk
Popular LocationSpectrum Center15 min walk
AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)15 min drive

Choose dates to view prices

  • Traditional Room, 2 Double Beds, Non Smoking

    Photos of Traditional Room, 2 Double Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 321 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsTraditional Room, 2 Double Beds, Non Smoking

  • Traditional Room, 1 King Bed, Non Smoking

    Photos of Traditional Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 321 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsTraditional Room, 1 King Bed, Non Smoking

  • Room, 2 Double Beds, Non Smoking, City View

    Photos of Room, 2 Double Beds, Non Smoking, City View

    3.9/5 guest room rating

    Room amenities

    • 321 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking, City View

  • Room, 1 King Bed, Non Smoking, City View

    Photos of Room, 1 King Bed, Non Smoking, City View

    5/5 guest room rating

    Room amenities

    • 321 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, City View

  • Deluxe Room, 2 Double Beds, Corner

    Photos of Deluxe Room, 2 Double Beds, Corner

    Room amenities

    • 398 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds, Corner

  • Deluxe Room, 1 King Bed, Corner

    Photos of Deluxe Room, 1 King Bed, Corner

    Room amenities

    • 398 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Corner

  • Club Room, 2 Double Beds

    Photos of Club Room, 2 Double Beds

    Room amenities

    • 321 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsClub Room, 2 Double Beds

  • Club Room, 1 King Bed

    Photos of Club Room, 1 King Bed

    Room amenities

    • 321 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed

  • Club Room, 2 Double Beds, City View

    Photos of Club Room, 2 Double Beds, City View

    5/5 guest room rating

    Room amenities

    • 321 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsClub Room, 2 Double Beds, City View

  • Club Room, 1 King Bed, City View

    Photos of Club Room, 1 King Bed, City View

    Room amenities

    • 321 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, City View

  • Junior Suite, 1 King Bed, Business Lounge Access, Corner

    Photos of Junior Suite, 1 King Bed, Business Lounge Access, Corner

    Room amenities

    • 500 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Business Lounge Access, Corner

  • Club Suite, 1 Bedroom

    Photos of Club Suite, 1 Bedroom

    Room amenities

    • 500 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClub Suite, 1 Bedroom

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Charlotte

Located in Charlotte, Sheraton Charlotte Hotel is connected to the convention center. NASCAR Hall of Fame and Fillmore Charlotte are cultural highlights, and travelers looking to shop may want to visit EpiCentre and SouthPark Mall. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Spend some time exploring the area's activities, including golfing.

Visit our Charlotte travel guide
Map
Popular Location

What's nearby

  • NASCAR Hall of Fame - 8 min walk
  • Charlotte Convention Center - 12 min walk
  • Spectrum Center - 15 min walk
  • Mint Museum Uptown - 16 min walk
  • EpiCentre - 16 min walk

Getting around

  • Charlotte Station - 4 min drive
  • Stonewall Station - 10 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 15 min drive

Restaurants

  • Social Bar & Kitchen — 1 min walk
  • Craft City Social Club — 1 min walk
  • Mama Ricotta's - 13 min walk
  • Fleming's - 15 min walk
  • Blackfinn - 16 min walk

About this property

Sheraton Charlotte Hotel

Pet-friendly hotel connected to the convention center in Charlotte Center City, walk to NASCAR Hall of Fame
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a 24-hour business center, and a conference center are onsite. All 305 rooms offer 24-hour room service, coffee makers, and LCD TVs with cable channels. Hair dryers, safes, and phones are among the other amenities that guests will find.
Sheraton Charlotte Hotel offers 305 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: USD 23.50 per day

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 8.00-18.00 for adults and USD 8.00-18.00 for children
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Outdoor pool

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • 17 meeting rooms
  • Computer station
  • Conference center (65709 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Linens

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is property policy that all guests must wear a face mask within public areas of the property.

Renovations and closures

The following facilities will be closed from July 16 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Dogs and cats only
2 per room (up to 80 lbs)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 18.00 for adults, USD 8.00 and USD 18.00 for children (approximately)
  • Self parking fee: USD 23.50 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
  • The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Can I cancel my reservation for free at Sheraton Charlotte Hotel and receive a full refund?
Yes, Sheraton Charlotte Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Charlotte Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton Charlotte Hotel?
As of Aug 4, 2020, prices found for a 1-night stay for 2 adults at Sheraton Charlotte Hotel on Aug 9, 2020 start from $128, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sheraton Charlotte Hotel have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 50.00 per accommodation, per night.
How much is parking at this hotel?
Self parking is available for USD 23.50 per day.
What time is check-in at this hotel?
Check-in is from 3 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Check-out is at noon.
Where is this hotel located?
Located in Charlotte Center City, this hotel is within a 15-minute walk of NASCAR Hall of Fame and Charlotte Convention Center. Spectrum Center and EpiCentre are also within 1 mi (2 km). Stonewall Station is 10 minutes by foot and 3rd St - Convention Center Station is 12 minutes.

Guest reviews

Overall score and ratings for Sheraton Charlotte Hotel

3.9
Good
858 reviews
5 - Excellent
342
4 - Good
247
3 - Okay
119
2 - Mediocre
102
1 - Poor
48
4.1
Cleanliness
4.1
Service and Staff
4.1
Amenities
3.9
Property condition

1/5

Rick, CT
Business traveler
Jul 24, 2020
  • Liked: Cleanliness
  • Disliked: Amenities

Ac did not work. Sweltering heat and they could not find my reservation and I had to pay again.

Stayed 1 night in Jul 2020

3/5

Verified traveler
Jul 22, 2020
  • Liked: Cleanliness, staff & service

Stayed 3 nights in Jul 2020

5/5 Excellent

Verified traveler
Jul 19, 2020
    This traveler didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    5/5 Excellent

    Verified traveler
    Jul 13, 2020
      This traveler didn’t leave comments with their review
      Stayed 3 nights in Jul 2020

      3/5

      Verified traveler
      Jul 7, 2020
        This traveler didn’t leave comments with their review
        Stayed 2 nights in Jul 2020

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