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Sheraton Charlotte Hotel

Photo gallery for Sheraton Charlotte Hotel

1 bedroom, in-room safe, desk, blackout drapes
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Junior Suite, 1 King Bed, Non Smoking, Corner | Living area | LCD TV

Overview of Sheraton Charlotte Hotel

Sheraton Charlotte Hotel

4.0 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
555 South McDowell Street, South Tower, Charlotte, NC, 28204

Explore the area

  • Popular LocationSpectrum Center13 min walk
  • Popular LocationEpiCentre14 min walk
  • Popular LocationBank of America Stadium20 min walk
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)11 min drive

Room options

About this area

Charlotte

Located in Charlotte Center City neighborhood, Sheraton Charlotte Hotel is connected to the convention center. Travelers eager for a bit of culture can stop by Fillmore Charlotte, while those who have shopping on the agenda may want to visit SouthPark Mall and Northlake Mall. Check out an event or a game at Spectrum Center, and consider making time for Carowinds Theme Park, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

What's nearby

  • NASCAR Hall of Fame - 8 min walk
  • Charlotte Convention Center - 11 min walk
  • Spectrum Center - 13 min walk
  • EpiCentre - 14 min walk
  • Bank of America Stadium - 20 min walk

Getting around

  • Charlotte Station - 9 min drive
  • Stonewall Station - 10 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • Pizzeria Omaggio - 9 min walk
  • Dressler's Restaurant - 10 min walk
  • Pisces Sushi Bar & Lounge - 10 min walk
  • The Original Pancake House - 11 min walk
  • Vivace Italian Restaurant - 12 min walk

About this property

Sheraton Charlotte Hotel

4-star hotel located in Charlotte Center City
Located close to Charlotte Convention Center and Spectrum Center, Sheraton Charlotte Hotel provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Enjoy American cuisine and a poolside location at the two onsite restaurants. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • An electric car charging station, express check-out, and luggage storage
  • A front desk safe, a porter/bellhop, and a ballroom
  • Guest reviews speak highly of the helpful staff
Room features
All 305 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • LCD TVs with premium channels
  • Mini fridges, free infant beds, and coffee/tea makers

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 8–18 for adults and USD 8–18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cloud Bar by David Burke
  • Craft City
  • Red Salt by David Burke
  • Social Bar & Kitchen

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (68,195 square feet of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Welcoming dogs and cats only
2 per room (up to 80 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 8.00 and USD 18.00 for adults, USD 8.00 and USD 18.00 for children (approximately)
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from May 29 to September 06
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Does Sheraton Charlotte Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Sheraton Charlotte Hotel?

As of Jan 29, 2023, prices found for a 1-night stay for 2 adults at Sheraton Charlotte Hotel on Feb 12, 2023 start from $129.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Charlotte Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 50.00 per accommodation, per night.

How much is parking at Sheraton Charlotte Hotel?

Self parking is available for USD 25 per night. Valet parking is available for USD 35 per night.

What time is check-in at Sheraton Charlotte Hotel?

Check-in is from 4:00 PM - midnight.

What time is check-out at Sheraton Charlotte Hotel?

Check-out is at 11:00 AM.

Where is Sheraton Charlotte Hotel located?

Located in Charlotte Center City, this hotel is within a 15-minute walk of Charlotte Convention Center and Spectrum Center. Bank of America Stadium and Fillmore Charlotte are also within 3 mi (5 km). Stonewall Station is 10 minutes by foot and 3rd St - Convention Center Station is 12 minutes.

Can I cancel my reservation for free at Sheraton Charlotte Hotel and receive a full refund?

Yes, Sheraton Charlotte Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Charlotte Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.8

Good

Rating 10 - Excellent. 448 out of 1043 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 277 out of 1043 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 139 out of 1043 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 101 out of 1043 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 78 out of 1043 reviews" "
" "2 - Terrible 7%

8.2/10

Cleanliness

8.3/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Excellent

Dionta

Traveled with partner
Liked: Staff & service
Great location.
Stayed 1 night in Jan 2023

8/10 Good

RICHARD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walk to Spectrum and NASCAR. Safe in room inop.
Stayed 1 night in Jan 2023

10/10 Excellent

timesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the City View, the cleanliness of the rooms, & the staff was so nice & respectful.
Stayed 1 night in Jan 2023

10/10 Excellent

Dawn

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very friendly and helpful.
Stayed 1 night in Jan 2023

8/10 Good

Ricardo

Traveled with pets, Traveled with family
Liked: Staff & service
I enjoyed my stay for a quick 2 night stay to visit family on my drive back to DC from South Florida. However, there were some areas to be improved upon. The elevators from the parking deck of the hotel were dirty and the trash can near the entrance from the parking deck to the hotel was overflowing. I was pleased that there was 2 Tesla charges in the parking garage. The front staff were friendly and helpful. Appreciate the pet friendliness. There was a lot of construction going on next to the hotel, but did not hear a thing. Over all I had a nice stay.

6/10 Okay

Gregory

Traveled with partner
Busy hotel, staffing were less then friendly.. location close to downtown,

6/10 Okay

David

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were friendly and accommodating but bathrooms were not very clean and very small. It felt like you were in a toy toilet and there was a curb (best explanation I can give) going into the bathroom. Both of my kids wiped out and fell down going into the bathroom as a result of it. Nice looking hotel externally but the rooms are in desperate need of updating and especially the bathrooms - I would give it a 1.5 out of 5 on cleanliness. Very convenient off the highway and near the downtown for Charlotte.

8/10 Good

Jennifer

Traveled with family
Liked: Staff & service, property conditions & facilities
Location was nice. Front desk was very nice and helpful. The room seemed a little dirty and the bathroom too. The bathroom tiles were gross and the shade for the lamp in the room was broken. The hotel itself was nice. Eating area was great and we appreciated it being open late. We stayed there for one night and it was perfect for just that but wish they’d give it some TLC.

8/10 Good

Alecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked during New Years. Was quick and accessible. Front desk assistance was very helpful. I am disappointed in that I had a room change and still had to pay the same price. Though it’s the Sheraton/Meridian the room aesthetics are different and it just seemed they put all the young black people on one side.

10/10 Excellent

davyd

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 1 night in Jan 2023