Ratings based on 286 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton, ON

Posted Jul 4, 2017
Pros: Friendly and helpful staff, excellent breakfast selections, comfortable bed, clean facility
Cons: Busy breakfast on weekend with travelling teams of kids filling the lobby. Would have been nice to have more places to sit.
Lovely hotel, had a great stay. Odd bathroom setup and would have liked the bathroom doors to have locks, but otherwise a beautiful hotel with wonderful staff. Will definitely stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great location and modern facilities but.......

Posted Jun 9, 2017
Pros: It seemed new and in a great location.
Cons: I would keep the offerings on the breakfast the same regardless of what day it is.
We were really happy with the location, ease of access to the things we wanted to do, and the updated modern amenities but..... the hotel has it so the a/c cannot and will not run without freezing up if you run it lower than 68 degrees. We had a beautiful suite with five adults in the room. My son who ended up on the fold out couch by the door couldn't feel the cool air at all. It got down right hot most of the time and we did request a fan to circulate the air. They were able to locate one which did help. The room for the most part was an uncomfortable warm the whole time. The other thing I thought odd was that the breakfast bar situation. During the week Greek yogurt, fresh fruit, additional hot items are available. On the weekends they cut these items out. I asked for Greek yogurt because I follow a special diet. The person working that Saturday morning literally handed me two covered up so as to not let anyone know I was given them. I can only assume that on the weekends when more guests are partaking of the free breakfast they are skimping on it to keep costs down. Too bad! Would have considered staying there again but, I will have to weigh these factors.
3 out of 5
by A verified traveler

Posted May 25, 2017
No water for one day in our room. should get some sort of refund!
5 out of 5
by A verified traveler

Great value

Posted Apr 25, 2017 on Hotels
Great room. Clean, modern. Good value. Will stay again.
3 out of 5
by joseph

Hot in Room...

Posted Apr 23, 2017 on Hotels
I called front desk cause my room was hot and AC was not working. She told me how to address the issue myself rather than sending someone up when a guest complains. After ten minutes on the phone she told me she would send someone up to check. Person never showed up, room got cooler still was uncomfortable all night. Nice hotel just bad service.
4 out of 5
by Peggy

This traveler left a rating score only Posted Apr 22, 2017 on Hotels
5 out of 5
by Michael

This traveler left a rating score only Posted Apr 16, 2017 on Hotels
5 out of 5
by Demontrae

This traveler left a rating score only Posted Apr 16, 2017 on Hotels
5 out of 5
by Sharon

Relaxation

Posted Apr 13, 2017 on Hotels
Our stay was very relaxing.
5 out of 5
by Krista

Would stay again!

Posted Apr 10, 2017 on Hotels
Nice, clean hotel with lots of dining options around the area. Would definitely stay again!