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Staybridge Suites Charlotte Ballantyne, an IHG Hotel

Photo gallery for Staybridge Suites Charlotte Ballantyne, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Indoor pool
Premium bedding, desk, laptop workspace, blackout drapes

Overview of Staybridge Suites Charlotte Ballantyne, an IHG Hotel

Staybridge Suites Charlotte Ballantyne, an IHG Hotel

3.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
Map
15735 Brixham Hill Avenue, Charlotte, NC, 28277

Explore the area

  • Popular LocationReclining Bulls Statue6 min walk
  • Popular LocationBallantyne Country Club2 min drive
  • Popular LocationCSA OrthoCarolina Sportsplex8 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)21 min drive

Room options

About this area

Charlotte

Staybridge Suites Charlotte Ballantyne, an IHG Hotel is located in Ballantyne, a neighborhood in Charlotte, and is near theme parks. Carolina Place and SouthPark Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore CSA OrthoCarolina Sportsplex and Manchester Meadows Park. Don't miss out on a visit to Carowinds Theme Park.

What's nearby

  • Reclining Bulls Statue - 6 min walk
  • Ballantyne Country Club - 2 min drive
  • President James K. Polk State Historic Site - 6 min drive
  • CSA OrthoCarolina Sportsplex - 8 min drive
  • Carolina Place - 8 min drive

Getting around

  • I-485 - South Blvd Station - 10 min drive
  • Charlotte Station - 23 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • Stone Mountain Grill - 2 min walk
  • Duckworth's Grill & Taphouse - 5 min walk
  • Persis Biryani Indian Grill - 5 min walk
  • Rush Espresso - 9 min walk
  • Blue Taj - 10 min walk

About this property

Staybridge Suites Charlotte Ballantyne, an IHG Hotel

3-star hotel in Ballantyne, rejuvenated in 2019
Located close to CSA OrthoCarolina Sportsplex and Carolina Place, Staybridge Suites Charlotte Ballantyne, an IHG Hotel provides a free breakfast buffet, golfing on site, and a free manager's reception. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with shopping on site and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool
  • Free self parking
  • An area shuttle, barbecue grills, and free newspapers
  • ATM/banking services, a front desk safe, and an elevator
  • Guest reviews give good marks for the breakfast, helpful staff, and location
Room features
All 118 rooms boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the spacious rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and kitchens

Languages

Arabic, English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Area shuttle

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:00 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Golfing
  • Indoor pool
  • Shopping
  • Spa tub

Family friendly

  • Children's games
  • Full-sized refrigerator
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 30 2022 to April 30 2023 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
2 per room (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Staybridge Suites Charlotte Ballantyne Hotel
Staybridge Suites Charlotte Ballantyne
Staybridge Suites Charlotte Ballantyne an IHG Hotel
Staybridge Suites Charlotte Ballantyne, an IHG Hotel Hotel
Staybridge Suites Charlotte Ballantyne, an IHG Hotel Charlotte

Frequently asked questions

Does Staybridge Suites Charlotte Ballantyne, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8 AM–10 PM. The pool will be unavailable from November 30 2022 to April 30 2023 (dates subject to change).

How much does it cost to stay at Staybridge Suites Charlotte Ballantyne, an IHG Hotel?

As of Jan 29, 2023, prices found for a 1-night stay for 2 adults at Staybridge Suites Charlotte Ballantyne, an IHG Hotel on Feb 1, 2023 start from $128.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Staybridge Suites Charlotte Ballantyne, an IHG Hotel pet-friendly?

Yes, Staybridge Suites Charlotte Ballantyne, an IHG Hotel allows pets (limit 2 per room) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75 per pet, per week. Service animals are exempt from fees.

How much is parking at Staybridge Suites Charlotte Ballantyne, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Staybridge Suites Charlotte Ballantyne, an IHG Hotel?

Check-in is from 3 PM - 11:30 AM.

What time is check-out at Staybridge Suites Charlotte Ballantyne, an IHG Hotel?

Check-out is at noon.

Where is Staybridge Suites Charlotte Ballantyne, an IHG Hotel located?

Located in Ballantyne, this hotel is within 6 mi (10 km) of CSA OrthoCarolina Sportsplex, Carolina Place, and Quail Hollow Club. SouthPark Mall and Carowinds Theme Park are also within 9 mi (15 km).

Can I cancel my reservation for free at Staybridge Suites Charlotte Ballantyne, an IHG Hotel and receive a full refund?

Yes, Staybridge Suites Charlotte Ballantyne, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Staybridge Suites Charlotte Ballantyne, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.8

Excellent

Rating 10 - Excellent. 339 out of 546 reviews" "
" "10 - Excellent 62%
Rating 8 - Good. 127 out of 546 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 41 out of 546 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 20 out of 546 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 19 out of 546 reviews" "
" "2 - Terrible 3%

9.0/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

9.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

4/10 Poor

Crystal

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room so very cold all night and bed was very uncomfortable
Stayed 1 night in Dec 2022

8/10 Good

Lea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a suite which is very nice. Also, having a shower instead of a tub is great The elevator seemed to rattle and the floor in it was dirty. The edges of the hall carpets looked like they had more dirt on them than they should, which means that when they vacuum they probably concentrate on the middle of the carpet. The omelet type of eggs for breakfast are not good. I wish all the hotels would just have scrambled eggs. It seems that food offerings are getting less and less these days. The evening reception was nice, but, again, not much in the way of food The staff was very nice. They always greeted us with a hello and a smile and answered any questions we had. The Wifi was strong and easy to access. We would stay here again.

10/10 Excellent

JOSE

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We really enjoy this hotel! Have stayed twice and both times we had a good time!

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little disappointed that pool was out of order. But other then that a good stay.
Stayed 2 nights in Dec 2022

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice place. Just wish the pool and hot tub was not out of service. That was my whole reason for going there.
Stayed 2 nights in Dec 2022

10/10 Excellent

Greg, Indiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2022

10/10 Excellent

Alexis

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is always perfect. The pool is out of order but I’m sure it will get fixed soon.

6/10 Okay

bruno

Traveled with partner
Disliked: Cleanliness
Need to clean up the shower moldy caulking
Stayed 2 nights in Nov 2022

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, well equipped and spacious. The staff was pleasant and helpful.
Stayed 2 nights in Nov 2022

6/10 Okay

Theresa

Traveled with family
There was lots of hair on the carpet in the room, there was hair floating in the hot tub, and most of the jets did not work the bedroom lamp was not functioning, and had a broken lightbulb and a missing lightbulb in it
Stayed 1 night in Nov 2022