Staybridge Suites Charlotte Ballantyne, an IHG Hotel

Photo gallery for Staybridge Suites Charlotte Ballantyne, an IHG Hotel

Featured Image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, desk, laptop workspace, blackout drapes

Overview of Staybridge Suites Charlotte Ballantyne, an IHG Hotel

Staybridge Suites Charlotte Ballantyne, an IHG Hotel

3.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
15735 Brixham Hill Avenue, Charlotte, NC, 28277

Explore the area

  • Popular LocationBilly Graham Library17 min drive
  • Popular LocationBank of America Stadium19 min drive
  • Popular LocationLake Wylie21 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)21 min drive

Choose dates to view prices

About this area

Charlotte

Staybridge Suites Charlotte Ballantyne, an IHG Hotel is located in Ballantyne, a neighborhood in Charlotte, and is in the business district and near theme parks. Carolina Place and SouthPark Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore CSA OrthoCarolina Sportsplex and Manchester Meadows Park. Don't miss out on a visit to Carowinds Theme Park.

What's nearby

  • Reclining Bulls Statue - 6 min walk
  • Ballantyne Country Club - 2 min drive
  • Billy Graham Library - 17 min drive
  • Bank of America Stadium - 19 min drive
  • Lake Wylie - 21 min drive

Getting around

  • Charlotte Station - 22 min drive
  • I-485 - South Blvd Station - 6 min drive
  • Charlotte-Douglas International Airport (CLT) - 21 min drive

Restaurants

  • Stone Mountain Grill — 2 min walk
  • Vine American Kitchen — 4 min walk
  • Duckworth's Grill & Taphouse — 5 min walk
  • Tony's Pizza — 5 min walk
  • Persis Biryani Indian Grill — 5 min walk

About this property

Staybridge Suites Charlotte Ballantyne, an IHG Hotel

3-star hotel in the heart of Ballantyne
Staybridge Suites Charlotte Ballantyne, an IHG Hotel provides amenities like a free breakfast buffet and free WiFi. Enjoy the 24-hour gym, as well as activities like golfing and tennis.
Additional perks include:
  • An indoor pool
  • Free self parking
  • A pool, a free manager's reception, and a 24-hour front desk
  • Shopping on site, concierge services, and a front desk safe
  • Guest reviews give good marks for the breakfast, helpful staff, and location
Room features
All 118 rooms boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the spacious rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:00 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Golfing
  • Indoor pool
  • Shopping
  • Spa tub

Family friendly

  • Children's games
  • Full-sized refrigerator
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
2 per room (up to 80 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Staybridge Suites Charlotte Ballantyne Hotel
Staybridge Suites Charlotte Ballantyne
Staybridge Suites Charlotte Ballantyne an IHG Hotel
Staybridge Suites Charlotte Ballantyne, an IHG Hotel Hotel
Staybridge Suites Charlotte Ballantyne, an IHG Hotel Charlotte

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 268 out of 396 reviews
5 - Excellent 68%
Rating 4 - Good. 84 out of 396 reviews
4 - Good 21%
Rating 3 - Okay. 23 out of 396 reviews
3 - Okay 6%
Rating 2 - Poor. 10 out of 396 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 396 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal and area is beautiful.
Stayed 3 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Accommodations clean and comfortable. I would stay here again.
Stayed 4 nights in Nov 2021

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely nice and service was 5 stars. I would recommend this place to family and friends.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It had an indoor pool and hot tub.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the indoor swimming pool and jacuzzi; especially since it's winter.
Stayed 2 nights in Nov 2021