Ratings based on 489 Verified Reviews

2.2 out of 5
31% of guests recommend
2.2 Room cleanliness
2.7 Service & staff
2.4 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from South Carolina

bad internet. horrible facilities. dirty bathroom

Posted Apr 18, 2017
Pros: Nothing at all.
Cons: Everything. Flatten the place and build a new one.
Location: N/A
No running water the second night and the next morning. Couldn't take a shower and or brush my teeth. The internet is very slow or next to none. The floors are dirty, and the carpets need to be replaced badly. The walls and the ceiling is falling down by chunks. I thought I was in a horror movie. Dirty and old. Not worth $25.00 a night, if that! Now... if you don't believe anything I said.. go, go and look for yourself. I stayed in room #129. I dare you.
Comment from Hotel Management
Apr 20, 2017 by Super 8, Hotel Management
Thank you taking time to provide your feedback. Your feedback is very important to us to provide better service to our guests. Our new management is taking proper action to satisfy our guest & making effort to resolve issue with future guest. We apologize for inconvenience during your stay.
2 out of 5
by A verified traveler from Groveland Fl

Get what you pay for

Posted Apr 15, 2017
Pros: The bed was comfortable.
Cons: To much to list! A total refurb is needed inside and out.
Location: Right off interstate 77. A few fast food joints close by
I knew for the price I was not getting a 5 star room, but I thought I would get a decent room. The first room we were offered the part was falling off the wall in the bath tub area. We went to the office and the nice person working the desk took us to another room and checked it out with us. It was better but not great. It was clean.
Comment from Hotel Management
Apr 17, 2017 by Super 8, Hotel Management
Thank you for taking the time out of your schedule to let us know your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.
1 out of 5
by A verified traveler

Disgusting

Posted Apr 13, 2017
It was disgusting. As if its never been cleaned once. Holes in the covers gum on the bed and floor. The smell was horrible. Never again. I rather spend the extra money then stay there again.
Comment from Hotel Management
Apr 17, 2017 by Super 8, Hotel Management
Thank you for taking the time out of your schedule to let us know your experience stay our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Your feedback will be reviewed by management & investment company to take necessary action. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.
1 out of 5
by A verified traveler from Charlotte

Stay away!!! Disgusting.

Posted Apr 11, 2017
This hotel does not meet the standards of Super8, or any chain of hotels. Bugs, dilapidated furniture, broken shower pipes and shower head, black mold in the bathroom. It was late when we arrived, left as early in morning as quickly as my wife and I could. When I spoke to the manager on the following Monday...he wasn't too concerned with our concerns. I will be calling corporate to report this. In the meantime, don't book this hotel as we wouldn't want anyone to experience this nightmare of a hotel operation. I have included photos of the accommodations.
Comment from Hotel Management
Apr 17, 2017 by Super 8, Hotel Management
Thank you for taking the time out of your schedule to let us know your experience stay our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Your feedback will be reviewed by management & investment company to take necessary action. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2017
It was good i like it there they will take care of your need and do a good job of it thank you
Comment from Hotel Management
Mar 22, 2017 by Super 8, Hotel Management
Thank you for taking time to provide your feedback. Your feedback is very important us to provide better service to our guest.
1 out of 5
by A verified traveler from Charlotte

Nasty tubs

Posted Mar 15, 2017
Pros: Nothing
Cons: Cleanliness of the rooms
I went to the hotel and the first room smelled of cigarettes even thoough it was a nonsmoking room. I switched rooms and it was even worse. The tub was not washed at all it had a very disgusting ring around it with hair from the last people that stayed there. The light switch did not work and the night before when I stayed there the refrigerator kept making an aggravating noise. I would not recommend this hotel. It is too expensive for what is offered there.
Comment from Hotel Management
Mar 22, 2017 by Super 8, Hotel Management
Thank you for taking the time out of your schedule to let us know your experience stay our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
1 out of 5
by A verified traveler from charlotte nc

never again

Posted Mar 8, 2017
nice people but my son was bit by bedbugs all on his face i would not recommend this location to anyone
Comment from Hotel Management
Mar 16, 2017 by Super 8, Hotel Management
We appreciate your time for your feedback. We try to do our best that other guest do not have any kind experience like you.
1 out of 5
by A verified traveler

Posted Jan 22, 2017 on Hotels
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Thank you for taking time to share your feedback regarding your stay. We make every effort to make our guest comfortable.
1 out of 5
by Wendy

Posted Jan 12, 2017 on Hotels
i booked 2 king rooms a month before arrival, when we got there they were not available and we were given 2 double bed rooms. the man at front desk didnt know what he was doing. my husband had to call hotels.com to help us even check in and get rooms, then he was on phone for half hour to get a discount for the difference. there was no blow dryer the coffe pot was old and dirty the shower and tub were old and dirty. it was an unpleasant experience
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
We apologize for your delay from our staff for your rooms. We take correct measure to complete easy process for check in & check out with out any hassle to guest.
3 out of 5
by A verified traveler

Posted Jan 5, 2017 on Hotels
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Thank you for taking time to provide your feedback regarding your stay. We make every effort for our guest for pleasant & comfortable stay.