Posted Jun 30, 2016 on Hotels
with a late night check in, the lady at the front desk looked like i had just gotten her out of bed and was very rude. there was no lobby. all of our business was handled at an outdoor plexiglass window. there were lots of shady characters around the parking lot. got to our room and the floors had not been vacuumed. one of the comforters had holes burnt all over it, mold, and god knows what the other stains were. there was mold in the freezer and the refrigerator and microwave looked as if they had never been cleaned. there was new flooring in the bathroom area, that was about the only upgrade. the showers were clean and HOT!! towels on the other hand werent hitting on much. for what the room was rented at i didnt expect much more. not a huge disappointment, just needed to be cleaned thoroughly.
Comment from Hotel Management
Jul 5, 2016 by nina, Hotel Management
Thank you for taking the time out of your schedule to let us know your experience stay our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.