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Get an overview of this hotelRomantic Charlotte resort in Ballantyne with 3 indoor swimming pools


Located in Ballantyne, this spa resort is 0.7 mi (1.2 km) from Reclining Bulls Statue and within 6 mi (10 km) of President James K. Polk State Historic Site and Carolina Place. Promenade on Providence and Regent Park Golf Club are also within 9 mi (15 km).

Resort Features

3 indoor pools, a full-service spa, and a golf course are available at this smoke-free resort. Valet parking is free. Additionally, a restaurant, an indoor pool, and an outdoor pool are onsite.

Room Amenities

All 244 rooms boast deep soaking tubs and offer WiFi and pillowtop beds. 24-hour room service and wired Internet are standard, as are flat-screen TVs with cable channels.

Hotel Amenities

Hotel Amenities

The Ballantyne -A Luxury Collection Hotel features a full-service spa, a golf course, and 3 indoor swimming pools. The resort offers a restaurant and a coffee shop/café. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and high-speed wired and wireless Internet access is available for a surcharge.

Business amenities at this 4-star property consist of a 24-hour business center, limo/town car service, and meeting rooms. Event facilities include a conference center and conference space. This business-friendly resort also offers an outdoor pool, an indoor pool, and a seasonal outdoor pool. Guests can use the health club at a partner hotel. Onsite self parking and valet parking are complimentary.

The Ballantyne -A Luxury Collection Hotel is a smoke-free property.

  • 24-hour business center 
  • 24-hour front desk 
  • ATM/banking 
  • Pool umbrellas 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Computer station 
  • Conference center 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fireplace in lobby 
  • Free RV, bus, truck parking 
  • Free self parking 
  • Free valet parking 
  • Full-service spa 
  • Golf course on site 
  • Hair salon 
  • Health club 
  • Indoor pool 
  • Limo or Town Car service available 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 3 
  • Number of floors - 7 
  • Number of indoor pools - 3 
  • Number of meeting rooms - 30 
  • Outdoor pool 
  • Outdoor seasonal pool 
  • Outdoor tennis courts 2 
  • Pool sun loungers 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Smoke-free property 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Television in lobby 
  • Tennis on site 
  • Terrace 
  • Total number of rooms - 244 
  • Use of nearby fitness center (discount) 
  • Wedding services 
  • Wired (high-speed) Internet access - surcharge 
  • WiFi (surcharge) 
  • Year Built 2001 

Family Friendly Amenities

  • Indoor pool  
  • Indoor pools  
  • Outdoor pool  
  • Outdoor tennis courts  
  • Refrigerator (on request)  


Available in all rooms: Wireless internet access ( 0.00 USD per 24-hour period ), Wired internet access ( 0.00 USD )

Available in some public areas: Wireless internet access ( 0.00 USD per 24-hour period ), Wired high-speed internet ( 0.00 USD )


Free self parking, Free valet parking, Free RV, bus, truck parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free toiletries 
  • Free weekday newspaper 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Designer toiletries 
  • Desk 
  • Dial-up Internet access (surcharge) 
  • Egyptian-cotton sheets 
  • First-run movies 
  • Flat-panel TV 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • Minibar 
  • Pay movies 
  • Phone 
  • Pillowtop mattress 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Rainfall showerhead 
  • Refrigerator (on request) 
  • Room service (24 hours) 
  • Separate bathtub and shower 
  • Slippers 
  • Wired high-speed Internet access (surcharge) 
  • WiFi (surcharge) 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

Gallery Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Veranda - Overlooking the golf course, this lobby lounge specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Late night fare is available from 24-hour room service.

Nearby Things to Do

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including outdoor tennis courts and a health club. 3 indoor swimming pools are on site along with an outdoor pool. In addition to an indoor pool, other recreational amenities include a spa tub, a sauna, a steam room, and a seasonal outdoor pool.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Hiking/biking trails nearby 
  • Bicycle rentals nearby 
  • Mountain biking nearby 
  • Skydiving nearby 
  • Segway rental/tour nearby 
  • Golf driving range on site 
  • Golf lessons on site 
  • Golfing on site 
  • Helicopter/airplane tours on site 
  • Tennis lessons on site 
  • Boat tours nearby 
  • Rock climbing nearby 
  • Ziplining nearby 

Spa Services

The Spa at Ballantyne has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 16 years old are not allowed in the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Thai massage 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Minimum age to access spa is 16 
  • Body treatments 
  • Facial treatments 
  • Number of treatment rooms 18 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 
  • Accessibility equipment for the deaf 
  • Braille or raised signage 

Hotel Policies


Minimum check-in age is 21

Check-in time starts at 3 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children under 18 years old stay free when using existing bedding.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service dogs are allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 10 and USD 20 for adults, USD 6 and USD 10 for children (approximately)
  • Fee for in-room wireless Internet: USD 0.00 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 0.00 (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per 24-hour period (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: USD 0.00 (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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