Get an overview of this hotelFamily-friendly Charlotte resort in Ballantyne with full-service spa
This family-friendly Charlotte resort is located in the business district, 0.7 mi (1.2 km) from Reclining Bulls Statue, and within 6 mi (10 km) of Carolina Place and Promenade on Providence. President James K. Polk State Historic Site and Zuma Fun Center are also within 6 mi (10 km).
A full-service spa, a golf course, and a restaurant are available at this smoke-free resort. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, an indoor pool, an outdoor pool, and 2 bars/lounges are onsite.
All 244 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. 24-hour room service and wired Internet are standard, as are LED TVs with cable channels.Information missing or incorrect? Tell us!Opens in a new window
The Ballantyne, a Luxury Collection Hotel, Charlotte
In addition to a full-service spa, The Ballantyne, a Luxury Collection Hotel, Charlotte features a golf course and outdoor tennis courts. The resort offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and high-speed wireless Internet access is complimentary.
Business amenities at this 4-star property consist of a 24-hour business center, limo/town car service, and meeting rooms. Event facilities measuring 30000 square feet (2787 square meters) include a conference center. This family-friendly resort also offers an outdoor pool, an indoor pool, and a spa tub. Guests can use the health club at a partner property. A complimentary area shuttle within 1 mi is available for guests. Onsite self parking and valet parking are complimentary.
The Ballantyne, a Luxury Collection Hotel, Charlotte is a smoke-free property.
- Number of buildings/towers - 3
- Free newspapers in lobby
- Conference space
- Safe-deposit box at front desk
- 24-hour front desk
- Total number of rooms - 244
- Number of floors - 7
- Dry cleaning/laundry service
- Fireplace in lobby
- Coffee/tea in common areas
- Television in common areas
- Golf course on site
- Number of bars/lounges - 2
- Wedding services
- Concierge services
- Express check-out
- 24-hour fitness facilities
- Full-service spa
- Hair salon
- Computer station
- Pool umbrellas
- Tours/ticket assistance
- Free WiFi
- Wired (high-speed) Internet access - surcharge
- Limo or Town Car service available
- Spa treatment room(s)
- Meeting rooms 20
- Picnic area
- Luggage storage
- Free area shuttle
- Conference space size (feet) - 30000
- Conference space size (meters) - 2787
- Free self parking
- Pool sun loungers
- Free RV, bus, truck parking
- Shopping on site
- Spa services on site
- Indoor pool
- Outdoor pool
- Breakfast available (surcharge)
- Coffee shop or café
- Express check-in
- Multilingual staff
- Free valet parking
- Poolside bar
- 24-hour business center
- Number of meeting rooms - 30
- Year Built 2001
- Conference center
- Outdoor tennis courts - 5
- Smoke-free property
- Spa tub
- Steam room
- Outdoor seasonal pool
- Use of nearby fitness center (discount)
Available in all rooms: Free WiFi , Wired internet access ( USD 5.95 per night )
Available in some public areas: Free WiFi , Wired high-speed internet ( USD 5.95 per night )
Free self parking, Free valet parking, Free RV, bus, truck parking
- Premium TV channels
- Pay movies
- Hypo-allergenic bedding available
- Premium bedding
- Air conditioning
- In-room climate control (air conditioning)
- Free weekday newspaper
- Coffee/tea maker
- Free bottled water
- Refrigerator (on request)
- Turndown service
- Designer toiletries
- Private bathroom
- Hair dryer
- Separate bathtub and shower
- Rainfall showerhead
- Pillowtop mattress
- Iron/ironing board
- Blackout drapes/curtains
- Cable TV service
- Free WiFi
- Wired high-speed Internet access (surcharge)
- Dial-up Internet access (surcharge)
- In-room safe (laptop compatible)
- Daily housekeeping
- Free toiletries
- Deep soaking bathtub
- Room service (24 hours)
- Connecting/adjoining rooms available
- LED TV
- Rollaway/extra beds (surcharge)
- Cribs/infant beds (surcharge)
- First-run movies
- In-room climate control (heating)
- Egyptian-cotton sheets
Where to Eat
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Gallery Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Veranda - Overlooking the golf course, this lobby lounge specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.
Start your morning with a full breakfast, available each day from 6:30 AM to 11 AM for a surcharge. You can order up room service around the clock.
Nearby Things to Do
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including outdoor tennis courts. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Kayaking nearby
- Sailing nearby
- Water skiing nearby
- Rafting nearby
- Hiking/biking trails nearby
- Mountain biking nearby
- Skydiving nearby
- Segway rental/tour nearby
- Fitness classes on site
- Golf driving range on site
- Golf lessons on site
- Golfing on site
- Helicopter/airplane tours on site
- Tennis lessons on site
- Yoga classes/instruction on site
- Rock climbing nearby
- Ziplining nearby
- Boat tours nearby
The Spa at Ballantyne has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
Guests under 16 years old are not allowed in the spa.
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Steam room in spa
- Thai massage
- Sports massage
- Detoxification wrap
- Minimum age to access spa is 16
- Body treatments
- Facial treatments
- Number of treatment rooms 18
- Couples treatment rooms
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Ayurvedic treatments
- Sauna in spa
- Spa tub in spa
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
Check-in time ends at 12:30 AM
Minimum check-in age is 21
Check-in time starts at 3 PM
Check-out time is noon
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for USD 35 per day.
- Cribs (infant beds) are available for USD 35.00 per stay.
- Pets not allowed (service animals welcome)
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Only service animals are allowed
- Breakfast fee: between USD 8 and USD 30 for adults, USD 6 and USD 15 for children (approximately)
- Fee for in-room high-speed Internet (wired): USD 5.95 per night (rates may vary)
- Fee for high-speed Internet (wired) in public areas: USD 5.95 per night (rates may vary)
- A late check-out fee will be charged
- An in-room refrigerator is available for an additional fee
- Crib (infant bed) fee: USD 35.00 per stay
- Rollaway bed fee: USD 35 per day
- Ballantyne Luxury Collection
- Ballantyne Luxury Collection Charlotte
- Ballantyne Luxury Collection Hotel
- Ballantyne Luxury Collection Hotel Charlotte
We should mention
The seasonal pool will be open from May to September. Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.