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Room type

Deluxe Room

Max Occupancy: 2 guests (up to 1 child)

Deluxe Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children)

Deluxe Room, 2 Double Beds, Balcony

Max Occupancy: 4 guests (up to 3 children)

Deluxe Room, 1 King Bed, Balcony

Max Occupancy: 2 guests (up to 1 child)

Deluxe Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children)

 
 


Get an overview of this hotelFamily-friendly Charlotte resort in Ballantyne with full-service spa

Location

This family-friendly Charlotte resort is located in the business district, 0.7 mi (1.2 km) from Reclining Bulls Statue, and within 6 mi (10 km) of Carolina Place and Promenade on Providence. SouthPark Mall and Phillips Place are also within 9 mi (15 km).

Resort Features

A full-service spa, a golf course, and a restaurant are available at this smoke-free resort. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, an indoor pool, an outdoor pool, and 2 bars/lounges are onsite.

Room Amenities

All 244 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. Free wired Internet and 24-hour room service are standard, as are LED TVs with cable channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The Ballantyne, a Luxury Collection Hotel, Charlotte features a golf course and outdoor tennis courts. The resort offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, limo/town car service, and meeting rooms. Event facilities include a conference center and conference space. This family-friendly resort also offers an outdoor pool, an indoor pool, and a seasonal outdoor pool. Guests can use the health club at a partner hotel. Onsite self parking and valet parking are complimentary.

The Ballantyne, a Luxury Collection Hotel, Charlotte is a smoke-free property.

  • 24-hour business center 
  • 24-hour fitness facilities 
  • 24-hour front desk 
  • Free area shuttle 
  • ATM/banking 
  • Pool umbrellas 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fireplace in lobby 
  • Free RV, bus, truck parking 
  • Free self parking 
  • Free valet parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Golf course on site 
  • Hair salon 
  • Health club 
  • Indoor pool 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 20 
  • Multilingual staff 
  • Number of bars/lounges - 2 
  • Number of buildings/towers - 3 
  • Number of floors - 7 
  • Number of meeting rooms - 30 
  • Outdoor pool 
  • Outdoor seasonal pool 
  • Outdoor tennis courts 5 
  • Pool sun loungers 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Smoke-free property 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Television in common areas 
  • Tennis on site 
  • Terrace 
  • Total number of rooms - 244 
  • Tours/ticket assistance 
  • Use of nearby fitness center (discount) 
  • Wedding services 
  • Year Built 2001 

Family Friendly Amenities

  • Area shuttle (complimentary)  
  • Free Wi-Fi  
  • Indoor pool  
  • Outdoor pool  
  • Outdoor tennis courts  
  • Refrigerator (on request)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking, Free RV, bus, truck parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free toiletries 
  • Free weekday newspaper 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds (surcharge) 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Designer toiletries 
  • Desk 
  • Dial-up Internet access (surcharge) 
  • Egyptian-cotton sheets 
  • First-run movies 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • LED TV 
  • Minibar 
  • Pay movies 
  • Phone 
  • Pillowtop mattress 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Rainfall showerhead 
  • Refrigerator (on request) 
  • Room service (24 hours) 
  • Separate bathtub and shower 
  • Slippers 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

Gallery Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Veranda - Overlooking the golf course, this lobby lounge specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Late night fare is available from 24-hour room service.

Nearby Things to Do

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including outdoor tennis courts and a health club. An indoor pool, an outdoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Mountain biking nearby 
  • Hiking/biking trails nearby 
  • Skydiving nearby 
  • Segway rental/tour nearby 
  • Golf driving range on site 
  • Golf lessons on site 
  • Golfing on site 
  • Helicopter/airplane tours on site 
  • Tennis lessons on site 
  • Boat tours nearby 
  • Rock climbing nearby 
  • Ziplining nearby 

Spa Services

The Spa at Ballantyne has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 16 years old are not allowed in the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Thai massage 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Minimum age to access spa is 16 
  • Facial treatments 
  • Body treatments 
  • Number of treatment rooms 18 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 11:30 PM

Minimum check-in age is 21

Check-in time starts at 3 PM

Check-out

Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children under 18 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.00 per stay.
  • Cribs (infant beds) are available for USD 35.00 per stay.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service dogs are allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 15 and USD 25 for adults, USD 6 and USD 10 for children (approximately)
  • Crib (infant bed) fee: USD 35.00 per stay
  • Rollaway bed fee: USD 35.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Ballantyne Luxury Collection
  • Ballantyne Luxury Collection Charlotte
  • Ballantyne Luxury Collection Hotel
  • Ballantyne Luxury Collection Hotel Charlotte

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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