Ratings based on 101 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
95% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from US

Posted Nov 2, 2016
Nice hotel, especially for bathroom, clear, modern, luxury. But the morning call ringed on 6'clock in the morning, and I didn't fix it!!!!!!!!!!!!
3 out of 5
by Scott

Posted Aug 15, 2016 on Hotels
I would expect a turn down service, fresh ice etc... In a top class hotel
5 out of 5
by joseph from mooresville NC

Posted Aug 7, 2016 on Hotels
Great Hotel will stay again
5 out of 5
by Alice from Holly Springs, NC

Great place for a weekend in OR out!

Posted Jul 25, 2016 on Hotels
Wonderful staff and location. You don't really have to leave this hotel if you want a nice place to eat, relax, swim, enjoy spa services, and have nightlife entertainment options. So many attentive and awesome staff members, Blair, Jenna and Mark (at the pool bar!!!) to name a few! Even the nice man who brought sheets to us for a pull out bed at midnight was on point, and perfect. One thing to note, you do have to pay $9.99 a day for wifi which is really really quite odd. Lovely indoor pool and spa has a nice relaxation room that is large that anyone can enjoy even if you are not staying there.
4 out of 5
by Clara

This traveler left a rating score only Posted Jul 4, 2016 on Hotels
5 out of 5
by A verified traveler

Top service downtown.

Posted Jun 19, 2016 on Hotels
Great service and well appointed. I had booked a suite with powder room and 2 queen beds (on room description through hotels.com, but the room I was given did not have that. I didn't want to change, and although a little disappointed, the room was really perfect. Very large, with all you could ask for. Pool are could use a revamp, and loose the plastic cups! Would be nice to see cruelty free, non toxic bathroom amenities. I would definitely stay again, and recommend.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 5, 2016 on Hotels
5 out of 5
by Alexandra

This traveler left a rating score only Posted Apr 12, 2016 on Hotels
5 out of 5
by Michael from Wake Forest

flowrite

Posted Apr 3, 2016 on Hotels
It was great... Very friendly...
5 out of 5
by A verified traveler from charlotte

nice hotel, room a little noisy

Posted Feb 8, 2016
Pros: decor, ambiance, customer service
Cons: room appeal
Location: right uptown...
stayed downtown for a birthday celebration. the room is nice, but nothing extreme. we were at the 11th floor and the noise of the music coming from outside was "noticeable"... as far as the rest, as usual i don't understand how after you spend 500$ per night something simple like internet (10$/night) and parking (38$ per night) are not included...