Hotel has some issues
Posted Dec 1, 2016
Room was nice and bed was comfy. Good shower. Air conditioning did not get cool enough to counter the high humidity outside.
We told the booking agent we would be arriving very late, after 1 am and they put it on our reservation but when we got to the hotel, the inner door was locked and for ten minutes we rang the bell and pounded on the door! We called and called the hotel and heard the phone ringing and even called the 800 number. Finally a security guard came and let us in and apologized as he had been in the restroom. The kid who was working claimed the bell did not ring inside where he was. Right. He was either asleep or had his headphones on instead of working.
In the morning we got up for breakfast, which was only served till 9 am. People were still coming in at 8:45 but the fruit was gone, there was one portion of rubbery eggs, and the biscuits were so dry they were falling apart. Almost no milk or yogurt left and no hard boiled eggs or anything. None of this was replenished and they cleared it all up by the time we got something and went back for more.
TV was blaring away at a very loud volume in the dining area, too loud.