Ratings based on 1,232 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
for Everyoneby A verified traveler from Greenville SC
Good Hotel, close to downtown CharlottePosted Dec 7, 2015
Pros: It was clean and convenient to the rail system, we parked our car and took the train into downtown and walked.
Cons: My only complaint was the staff, our check out time was noon and the maids were constantly trying to come into the room as early as 9 am.
The overall experience was good, we actually spent very little time at the hotel
for Personal Eventby A verified traveler
Posted Nov 10, 2015 on Hotels
Terrible bathroom was leaking room was filthy. The first Room I got was occupied already had to go back for another room. I would like a refund please that was the worst Room I ever had.
for Everyoneby A verified traveler from hilton head island
We enjoyed are stay.Posted Nov 4, 2015
The hotel has a shuttle that we used for the Train to get to and from downtown. Overall nice experience.
by A verified traveler from North Carolina
RenovationPosted Oct 24, 2015
Pros: Hotel staff
Cons: Complete the renovations
This may be a nice hotel, but it appears to be under renovation. Not a place that I would recommend until the renovations are complete. Night desk clerk was very, very nice.
for Couplesby Matthew from georgia
Posted Oct 21, 2015 on Hotels
the plate inside microwave did not turn so it burned food. the plate wasn't the right one for that microwave. the tv in the kitchen / living room area did not get any channels. other than that the stay was great.
for Business Travelersby Scott from Boston, MA
A bit wornPosted Oct 16, 2015 on Hotels
I have customers in the area. The hotel is in a convenient location, but it's worn. The rooms are outdated and in desperate need for an udate.
for Business Travelersby CLEMENT
AvoidPosted Oct 16, 2015 on Hotels
Horrible hotel completely worn out and filthy A ripoff for the price
for Business Travelersby A verified traveler from Augusta Ga
Location excellent for our travel. Shuttle providePosted Oct 15, 2015
Staff helpful with shuttle time as promised. Staff was polite and met our needs with professionalism.
by A verified traveler
Run downPosted Oct 14, 2015
This hotel is old. It is being renovated but has a long way to go. Single elevator is old and clunky. Room was OK but there was black glue on bathroom floor. We fortunately were there only one night.
for Getaway With Friendsby Stephanie
Posted Oct 13, 2015 on Hotels