Ratings based on 1,851 Verified Reviews

3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Superbly located, not unpleasant in appearance

Posted Sep 26, 2017
A pleasant initial impression, the Plaza is in a superb central location minutes from the thriving Kurfüstendamme, the longest, most prestigious shopping street in Berlin, a bit like Bond Street qualiy comined with two Oxford Streets in length but as a boulevard dual carriageway, something very typical of German cities. The City hop-on Hop-off tour buses are all within a few minute’s walk on Kurfüstendamme and the area is covered with bars, cafés and restaurants making this hotel an extremely convenient starting point. The area is dotted with Underground stations with access to the excellent city railway network, easy transfer between U Bahn (Tube/Metro) and S Bahn (overground) making getting about very easy. The interior makes a good initial impression, rather old fashioned but clean and in good order, we arrived hours before check-in leaving our baggage and the staff couldn’t have been friendlier or more helpful. The hotel has a bar/restaurant, open to the public which is also accesible from the street, serving an excellent range of draught and bottled beers and a comprehensive selection of wines and spirits, also decent local cuisine; a great place for a final night cap after a day out. The bedrooms are plain and adequate but the massive beds inadequately fitted out, the duvets and pillows pitiful, can’t criticise this or the ensuite as I was out all day, the shower could have benefitted from a refit but everything worked fine. All in all, good value!
Comment from Hotel Management
Sep 27, 2017 by adk, Hotel Management
Hello "billp", thank you very much for your extended report of location and our hotel and thank you very much for your rating!
5 out of 5
Recommended
for Everyone
by A verified traveler from wales

Nice hotel close to trains and local restraunts

Posted Aug 23, 2017
Heard negative review but our stay was fabulous the staff couldn't help us enough in finding our way around berlin had a fun and relaxing trip
Comment from Hotel Management
Sep 1, 2017 by adk, Hotel Management
Hello Roy, your comment enjoyed us very much! Hope, to welcome you soon again!
4 out of 5
by brian

good room but in good location but very small bath

Posted Jul 8, 2017 on Hotels
good hotel in a very good position for getting round Berlin in any type of transport and touristy things the main complaint was that the bathroom was very very small a large person would have a great struggle in it also for the first time ever it was not cleaned each day no rubber mat for shower in bath to stop slipping and no hand rails to help a person out of the bath
Comment from Hotel Management
Jul 19, 2017 by Sven, Hotel Management
Dear Brian, thank you for taking the time to rate us. As I remember, you got a rubber mat the day after. Sorry, but the receptionist could not find it in the evening. The rooms will be cleaned daily and towels will be changed only if you put them on the ground or in the bath tub. Thanks for staying with us and we hope, to welcome you back again.
2 out of 5
by shay

Big name... Isnt it ?

Posted Jul 4, 2017 on Hotels
To make the story short... This hotel promise a lot and delivers... So less... Very outdated hotel. Room very basic. If you get a good price maybe... Other than that.. Nothing much !
Comment from Hotel Management
Jul 19, 2017 by Sven, Hotel Management
Hello Shay, thanks for your rating. Only some rooms may be a bit outdated, but we are in progress of renovation. Hope, to welcome you back in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Doncaster

Nice basic hotel for Berlin

Posted May 31, 2017
Lovely hotel situated perfectly for central (KuDamn) area. A little basic in General decor but a very clean. Breakfast very reasonable and plenty of choice. All staff very helpful and polite. No Aircon so in hotter months may not be the best choice. Would definitely use the hotel again though
Comment from Hotel Management
Jun 3, 2017 by adk, Hotel Management
Hello Mick, thank you for your comments and your rating. In hotter month we can offer our guests air fans to get a cool breeze in their rooms.
4 out of 5
by Ilir

Posted May 24, 2017 on Hotels
Comment from Hotel Management
Jun 3, 2017 by Sven, Hotel Management
Thank you!
3 out of 5
Recommended
for Everyone
by A verified traveler from Wiltshire

OK

Posted May 20, 2017
Location: A bit far from the centre and very commercial eateries in the vicinity. A 1o minute walk in the direction of Savignyplatz will get you a better choice
Friendly staff. Room was clean but a bit small and no air conditioning. Shower worked fine. Lifts not really adequate. Close to the Ubahn. Breakfast left a bit to be desired,
Comment from Hotel Management
Jun 3, 2017 by adk, Hotel Management
Hello Mick, thanks for your comments! Let us just note, that we are located directly in the heart of the Berlin City Centre West. Berlin has two city centres. You see, Berlin has a lot things you can discover at your next trip.
4 out of 5
by A verified traveler

Berlin city break

Posted May 17, 2017 on Hotels
Small friendly hotel in convenient location for shops and restaurants. Easy access by bus for sightseeing and train to airport. Room and bathroom small but clean and good value. No air conditioning so room was hot and noisy if window left open as we overlooked the maon entrance and bar.took breakfast at hotel one day but tried other local breakfast options other days as plenty of choice. English speaking and friendly staff who were very helpful with planning transport and where to go. Overall good value and served it's purpose for a city break.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel central location

Posted Apr 17, 2017 on Orbitz
Cons: It was very hot in the room at night, would be nice to have air condition. Remove plastic cover fra mattress beneath the sheet.
Value for money hotel! Nice staff, clean room, great breakfast, good location close to many restaurants and different public transport.
Comment from Hotel Management
Apr 26, 2017 by adk, Hotel Management
Hello, thank you for your nice report and your good rating! Instead of an air-condition, we support with a fan. Please ask at your next stay. Hope, to see you soon again.
5 out of 5
by Vishal

Worth it.

Posted Apr 15, 2017 on Hotels
It was really good stay. Was bit early before check in time and they accomated us.
Comment from Hotel Management
Apr 26, 2017 by Sven, Hotel Management
Hello Vishal, thanks for the 5-star-rating! Hope, to welcome you soon again!