Ratings based on 1,487 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2017
Nice staff. Great breakfast. Good location for shopping. I would choose this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the important area

Posted Oct 26, 2017
Nice hotel friendly staff easy access to shopping, to nice restaurants taxi always available
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2017
Excellent reception staff Hotel exceptionally clean and pleasant Bar staff very attentive and pleasant to chat with
5 out of 5
Recommended
for Everyone
by A verified traveler from Coddenham

Excellent location, high quality hotel and service

Posted Oct 17, 2017
Pros: Attentive staff; spacious public areas and rooms; excellent breakfast; beautiful linen and daily renewal of coffee pods.
Cons: Hard to think of anything
Location: Ku-damm shopping; nearby access to U-bahn and bus services for museums, Tiergarten park; short walk to theatres and restaurants.
From courteous reception to helpful departure, we couldn't have asked for more. An entrance like an art gallery with lift to reception guarantees security and takes you away from any city bustle. We found check-in staff interested in our plans and ready to offer help. The room was spacious and comfortable with Nespresso pods at the ready. Public area have pleasant sculptures and dramatic photographs well displayed. Though breakfast wasn't part of our deal we found it well worth taking on two of our three mornings, and perhaps better value than we might have found elsewhere bearing in mind the department stores that offer breakfast don't open until 10 am. The location was excellent: next door was Karstadt, a good department store; around the corner was Ku-damm U-bahn and bus stops and we could walk to the Kathe Kollwitz Museum as well as easily reach places we wished to visit. Given the price we had paid - thanks to Expedia - we could not have wished for better, and would have been happy at a higher price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Oct 16, 2017
Nice hotel and excelent surroundings at Kurfuerstendamm.
5 out of 5
Recommended
for Everyone
by A verified traveler

Swiss quality, elegant and not over pretentious

Posted Sep 28, 2017
Cons: Larger shower towels!!!!
Besides the great location and the wonderful facilities, the staff is always willing to give you a hand. I would come back any time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Stylish and minimalist

Posted Sep 14, 2017
Brilliant location -the restaurant was excellent. The decor in the hotel is minimalist and tasteful. There are interesting modern tech ideas. We found hanging and storage space somewhat limited. We were pleased with the deal we had, which made our stay affordable. Rack rate is prohibitive
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Sep 11, 2017
Had a really nice stay at hotel. Location is next to everything you need such as restaurants, shops and bars.
Comment from Hotel Management
Sep 14, 2017 by The Team of Swissôtel Berlin, Hotel Management
Dear guest, Thank you very much for your great feedback. We are glad you enjoyed your stay and we are looking forward to welcoming you back soon. Yours, The Team of Swissôtel Berlin
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Great hotel, great loaction

Posted Aug 21, 2017
Don't have a bad word to say about the hotel. Staff were so friendly and accommodating. Rooms were clean and comfy. Great location. Perfect for a weekend break in Berlin. I would highly recommend this hotel
Comment from Hotel Management
Sep 1, 2017 by The Team of Swissôtel Berlin, Hotel Management
Dear alexis, Thank you so much for your great feedback. We really appreciate your comments regarding our friendly colleagues and our central location. We are looking forward to welcoming you back soon. Yours, The Team of Swissôtel Berlin
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Excellent hotel

Posted Aug 17, 2017
Pros: The building is modern, spacious and very stylish. It has a lovely relaxed atmosphere with excellent staff and is run smoothly and efficiently.
Cons: Perhaps it could be more widely advertised.
Location: The hotel is in the heart of Berlin and is extremely well located for accessing most of the city's features quickly and easily.
My daughter and I booked this hotel as part of our four day holiday deal to Berlin. We thoroughly enjoyed our trip to this fascinatingly interesting city and not least because of the hotel being so good.
Comment from Hotel Management
Sep 1, 2017 by The Team of Swissôtel Berlin, Hotel Management
Dear Nuala, Thank you so much for your great feedback. We are glad you and your daughter enjoyed your stay and please let us know when you will return. Yours, The Team of Swissôtel Berlin