Ratings based on 1,463 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Stylish and minimalist

Posted Sep 14, 2017
Brilliant location -the restaurant was excellent. The decor in the hotel is minimalist and tasteful. There are interesting modern tech ideas. We found hanging and storage space somewhat limited. We were pleased with the deal we had, which made our stay affordable. Rack rate is prohibitive
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Sep 11, 2017
Had a really nice stay at hotel. Location is next to everything you need such as restaurants, shops and bars.
Comment from Hotel Management
Sep 14, 2017 by The Team of Swissôtel Berlin, Hotel Management
Dear guest, Thank you very much for your great feedback. We are glad you enjoyed your stay and we are looking forward to welcoming you back soon. Yours, The Team of Swissôtel Berlin
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Great hotel, great loaction

Posted Aug 21, 2017
Don't have a bad word to say about the hotel. Staff were so friendly and accommodating. Rooms were clean and comfy. Great location. Perfect for a weekend break in Berlin. I would highly recommend this hotel
Comment from Hotel Management
Sep 1, 2017 by The Team of Swissôtel Berlin, Hotel Management
Dear alexis, Thank you so much for your great feedback. We really appreciate your comments regarding our friendly colleagues and our central location. We are looking forward to welcoming you back soon. Yours, The Team of Swissôtel Berlin
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Excellent hotel

Posted Aug 17, 2017
Pros: The building is modern, spacious and very stylish. It has a lovely relaxed atmosphere with excellent staff and is run smoothly and efficiently.
Cons: Perhaps it could be more widely advertised.
Location: The hotel is in the heart of Berlin and is extremely well located for accessing most of the city's features quickly and easily.
My daughter and I booked this hotel as part of our four day holiday deal to Berlin. We thoroughly enjoyed our trip to this fascinatingly interesting city and not least because of the hotel being so good.
Comment from Hotel Management
Sep 1, 2017 by The Team of Swissôtel Berlin, Hotel Management
Dear Nuala, Thank you so much for your great feedback. We are glad you and your daughter enjoyed your stay and please let us know when you will return. Yours, The Team of Swissôtel Berlin
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

I will return.

Posted Jul 17, 2017
Pros: See above.
Cons: Nothing.
Location: As above.
Great location for all things to do with visiting this amazing city. The city and the Swissotel can expect growing numbers of visitors in the coming years. The attention to detail at the Swissotel is amazing.
5 out of 5
by A verified traveler

Excellent staff and hotel

Posted Jun 14, 2017 on Hotels
Excellent staff, from the concierges to outstanding cleaning staff. Very well-run, efficient, comfortable hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Luxury hotel in excellent location

Posted May 14, 2017
Enjoyed a four day visit to this well appointed hotel. The staff were extremely courteous and helpful. Location is close to best shops and a variety of good restaurants in an elegant part of the city with lots of interest and life. Would recommend this hotel for business or upscale tourism.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location in Berlin

Posted Apr 23, 2017
The hotel was a great location near the bus and the S-Bahn and U-Bahn. The room was a nice size, and the hotel coffee was fantastic, each morning before we headed out for our day to explore. I would recommend for first time visitors to Berlin!
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff is extremely helpful and kind!

Posted Feb 22, 2017
Pros: Safe and clean! Great location. Love the free coffee service in the rooms!! Windows open from top; so unique for a high rise hotel.
Cons: It was a good experience!
Location: Great restaurants and shopping in this district of Berlin
Great location with great charm. Walking distance to many charming restaurants and all types of shopping. Hotel staff gave us great information and how to see Berlin in a just a few days. We were barely in the hotel as Berlin is so huge and beautiful!!! Loved the Monkey Bar for amazing drinks and views of Berlin!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2017
A mixed experience. The hotel is very comfortable and modern. However, the "room service" that I required for an early breakfast left me hungry and fuming when it failed to arrive after multiple calls and false assurances. Apart from that lapse, it was a good hotel.
Comment from Hotel Management
Jan 26, 2017 by Team of Swissôtel Berlin, Hotel Management
Dear guest, Thank you very much for your valuable feedback. Unfortunately you had issues with our room-service and we would like to apologize for the inconvenience. We are glad you enjoyed the rest of your stay and we are looking forward to welcoming you back soon. Best regards The Team of Swissôtel Berlin