Ratings based on 370 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by E Becky
Good location Watch the "non" smokingPosted Jan 24, 2017 on Hotels
I specifically asked for a non-smoking room. On check in, the clerk went ahead to "make sure the room was ready". My daughter and I followed with our overnight cases, laughing & gagging at the ashtray stench of the hall way. Story short...left belongings,turned on heater unit & went to dinner around 5:30 pm. We came back at 11:00pm to a horrific unbearable situation. Check-in guy must have sprayed an Oder neutralizing spray prior to us actually entering the room. A second employee went back to see if he could detect the smell, then all 4 of us went back into to the room which they still insisted was "smoke free". The 2 employees could not deny the cigarette smoke & we finally were moved into a decent room.Midnight & the drama involved to get what I had paid for & requested at the initial reservation is not acceptable. Maybe because there was no "man" ? in our party?
Excel Inn ReviewPosted Jan 23, 2017 on Hotels
Good hotel for the price and area!!
for Everyoneby A verified traveler from WV
small but close to shoppingPosted Jan 23, 2017
be aware that you can book through expedia but you will be paying at the hotel - clean but fairly small room which had a microwave and fridge but no coffee making facilities (and the coffee machine in the breakfast room wasn't working either. Comfortable beds with good linens
for Everyoneby A verified traveler from Burke, VA
Good hotel for the pricePosted Jan 18, 2017
Pros: Having a microwave and fridge in the room was very nice! Outlets EVERYWHERE, including USB by the beds, very convenient! Also, breakfast was very nice
Cons: Try not to use stained towels, that's a little unsettling.
Location: Plenty of shopping right down the road, about a ten minute walk away. Cheap food available, grocery, CVS, clothes, etc.
I only had a couple complaints. The hotel did not provide liquid handsoap, only tiny cakes of bar soap. Without getting into "too much information" territory, I'll just say we really needed handsoap. Bar soap is unsanitary. Luckily the hotel is situated within walking distance of a mall, so this was not a disaster. Another thing was that the bathroom was freezing cold, even with the heater on high and the door open (they're all the way across the room from each other and blocked by the beds), possibly there was a leak in the window. The heater was very loud. Towels were stained and very rough... but I wasn't really expecting luxury so that was all right. Also there was no cable in the room as promised... but that's okay because we don't watch TV.
Posted Jan 14, 2017 on Hotels
Posted Jan 12, 2017 on Hotels
by A verified traveler
Pretty good stay.Posted Jan 7, 2017 on Hotels
Better than expected.
for Everyoneby A verified traveler
Clean and comfortablePosted Jan 5, 2017
This isn't a fancy place. It has some old carpet and some things that maybe aren't the nicest. But it's clean and serves as a good place for a temporary stay.
Great location, great price, decent hotelPosted Jan 4, 2017 on Hotels
Everything was fine. Food was a bit limited, but for the price everything was as it should have been.
by A verified traveler
Posted Dec 18, 2016 on Hotels
Cheap, comfortable and quiet. Worked for me