Wonderful ambience, staff A+
Posted Aug 18, 2016
Charming hotel, great location. Staff extremely helpful and friendly. Not enough storage area in bathroom, not even a shelf to rest toothbrush, makeup bag, etc. Little drawer space in room. Dresser shelves occupied by mini-frig and safe. No closet, rolling clothes rack. We adjusted, some ppl may not. No cup provided in bathroom. We repurposed used paper coffee cups. Hotel restaurant, Heirloom, delicious food, great service, highly recommend.
Comment from Hotel Management
Aug 24, 2016 by Yolunda, Hotel Management
We appreciate your review and the opportunity it gives us to pinpoint areas of improvement. If there’s anything we can supply you during your stay, please feel free to call the front desk. More often than not, we can help you with storage, cups, or other needs you may have. The next time you’re in search of friendly service, delicious food and comfortable accommodations in Charlottesville, we’d love for you to consider another stay with us.