Ratings based on 195 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Milwaukee

Posted Jul 13, 2016
Pros: Clean and a very nice staff.
Location: Lots of dining and shopping options near the hotel.
We noticed a strange smell in the room, I think it was from the air conditioner. We were tired so we waited to tell the staff until next mourning. They moved our luggage, put us in a different room and did not charge us for the previous night. They even left a gift basket in our new room. All that was above and beyond what I expected. They were very nice.
5 out of 5
by A verified traveler from Upstate N.Y, came from Long Island

Great Hotel & staff. Hope to stay there again, BUT

Posted May 4, 2016
Pros: Staff, location, layout of room.
Cons: Sheets needs to be clean and check.
Location: Near to everything you can shop for, I went to visit my cousin. Had a great time.
Everything & everyone was great, except on the last day I pulled off the blankets, when I saw a nasty stain down by my feet area on the sheet. I know it was not from me, but I will from this day on, remove all blankets before I get into a bed! I did not report it because it was too late, after staying there for 4 nights. I hope it was just an oversight by the housekeeper. As I said other then this you couldn't ask for a nicer, centrally located Hotel & Staff. Chris
5 out of 5
by Amos menachem

This traveler left a rating score only Posted Apr 22, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 20, 2016 on Hotels
5 out of 5
by Laurie

This traveler left a rating score only Posted Apr 20, 2016 on Hotels
5 out of 5
by Anne

This traveler left a rating score only Posted Apr 19, 2016 on Hotels
4 out of 5
by A verified traveler

Located in a busy, business part of town

Posted Apr 14, 2016 on Orbitz
Pros: The staff and the "robust" coffee.
Cons: The message tacked to each bed that stating that the bed linen was clean, rather than being reassuring, raised doubts. Of course it would be clean!!
It is new and tidy in feeling. Unfortunately, the rooms are small and and one feels claustrophobic. The non-closet closets, pocket door to the bathroom, very little move-around space make it less than restful. But everything is clean and the staff very pleasant.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 14, 2016 on Hotels
4 out of 5
by Michael from Lynchburg, VA

Staff goes out of their way to help

Posted Apr 13, 2016 on Hotels
A big thank you to the staff. I forgot an item in the room and they went out of there way to find it and mail it to my house. Thanks for the extra effort
5 out of 5
by A verified traveler

Posted Apr 11, 2016 on Hotels
Great Breakfast