Ratings based on 794 Verified Reviews

3.8 out of 5
79% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2017
Pros: Convenience to interstate.
Stayed with my kids. Very easy to get to and friendly staff.
Comment from Hotel Management
Mar 23, 2017 by chery hill, Hotel Management
Thank you so much for your review. It is nice to know that we meet your expectations and look forward to having you back. Safe travels
5 out of 5
Recommended
for Everyone
by A verified traveler from West Virginia

Full service hotel convenient to interstate

Posted Mar 11, 2017
Pros: Newly remodeled, inviting lobby/bar/restaurant area, quiet room.
Cons: Quality of the bed linens.
Location: Monticello is nearby.
Convenient to lots of nearby restaurants. We got the included breakfast option, and it was very good.
Comment from Hotel Management
Mar 14, 2017 by chery hill, Hotel Management
Dear Lynn, Thank you for your great review. I'm glad that you are able to enjoy the renovation with us. We look forward to seeing you again. Cheryl Hill
2 out of 5
by A verified traveler from s

Noisey

Posted Mar 3, 2017
Horrible road noise, staff very loud in morning, housekeeping staff slamming doors, excessive talking, knocking on doors etc. Bartender was excellent though!!'
Comment from Hotel Management
Mar 9, 2017 by chery hill, Hotel Management
Thank you for your feedback. We are happy to read that our bartender was excellent. Let me take this opportunity to apologize for your dissatisfaction on the room accommodations due to the level of outside noise encountered. We take each comment seriously as it has always been our goal to deliver only the best quality services. Rest assured your concerns will be looked into. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty. Cheryl Hill Guest Service Manager
4 out of 5
by A verified traveler from winchester, MA

Very clean hotel,easy on/off highway

Posted Feb 23, 2017
Our check in was quick. Staff was not super friendly but she got the job done quickly. Our rooms were clean and well stocked with towels and supplies. If was a bit noisy as it is right off the highway.
Comment from Hotel Management
Feb 25, 2017 by chery hill, Hotel Management
Thank you so much for your review! We are so pleased that you stayed with us during your family trip to Charlottesville. My apologies that the staff was not friendly. We hope that you will be back in the area and will stay with us again soon. Cheryl Hill Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Easy access

Posted Feb 22, 2017
Easy access to I-64, downtown Charlottesville and UVA. Nicely furnished with desk, armchair and large TV. Redone bathroom with large shower was very nice. The only improvement needed was the mattresses which weren't very comfortable and seemed to be in need of replacement. We were on the north side and had no problem with road noise from the highway.
Comment from Hotel Management
Feb 25, 2017 by chery hill, Hotel Management
Dear Andy Thank you for the positive comments. We are delighted that you found our property to be conveniently located and nicely furnished. However, we would like to apologize for the inconvenience caused by the uncomfortable mattress. We are in the process of replacing our bedding. We hope that you will return to see our improvements! Cheryl Hill Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Theresa, NY

Excellent hotel and nice people.

Posted Jan 27, 2017
Excellent hotel. Very friendly workers who are very accommodating. The maid staff is sweet and the bartenders were very outgoing. They made our stay wonderful. We are actually looking to buy a house in the area and will recommend our family and friends to stay here if not at our new place.
5 out of 5
Recommended
for Everyone
by A verified traveler

Normal experience clean fresh and new.

Posted Jan 6, 2017
Pros: Convince and price.
Cons: Better dining experience but still ok.
It's a clean hotel next to a major highway with everything you need.
4 out of 5
by Sandee K

Convenient and very clean

Posted Dec 28, 2016 on Hotels
We stayed one night and had a very nice evening. The hotel was quiet and the room quite comfortable. It was only minutes from both downtown and Monticello.
4 out of 5
by A verified traveler

Can't beat the price!

Posted Dec 20, 2016 on Hotels
The front desk staff was friendly, and the rooms were clean (minus some dust or something along the ceiling). Rooms are small but comfortable. The pool was closed due to the season, and the fitness center was better than expected. Close to downtown, and great for the price!
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Thanks for your comments. Our team works hard to ensure a satisfying experience for all our guests and we are pleased to hear that yours was a satisfying stay. We hope to see you again and hopefully you will have the opportunity to use our pool. Cheryl Hill Front Office Manager
4 out of 5
by A verified traveler

Great stay in Charlottesville!

Posted Dec 14, 2016 on Hotels
The hotel was beautifully redone. The staff was friendly, food and beverage purchase were reasonably priced at the hotel and the restaurant staff was very accommodating. Very pleased.