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Reviews of Omni Charlottesville Hotel

4 out of 5
Omni Charlottesville Hotel
212 Ridge McIntire Rd, Charlottesville, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1002 reviews" "
Rating 8 - Good. 249 out of 1002 reviews" "
Rating 6 - Okay. 104 out of 1002 reviews" "
Rating 4 - Poor. 43 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful renovated property. Loved the chic eclectic decor and the clean and cozy rooms.
Stayed 1 night in Apr 2024
Response from Director of Front Office on Apr 18, 2024
Thank you for your lovely review! We hope you'll join us again once your travels bring you back to the city.

10/10 Excellent

G Barton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is our go to property with a kid at UVA!
Stayed 3 nights in Apr 2024
Response from Director of Front Office on Apr 16, 2024
Thank you for your kind words! We appreciate you staying with us during your visits to Charlottesville. We look forward to you staying again soon.

10/10 Excellent

Rico

Liked: Cleanliness, staff & service, property conditions & facilities
ok would come back
Stayed 1 night in Apr 2024
Response from Director of Front Office on Apr 16, 2024
Thank you for staying with us! We appreciate your time and hope you will visit again soon.

10/10 Excellent

Esther

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location at the end of the main street shopping. We were able to walk out of hotel and walk to dining and shopping.
Stayed 2 nights in Mar 2024
Response from Director of Front Office on Apr 1, 2024
Thank you for staying with us at Omni Charlottesville! We are thrilled to see you enjoyed our downtown location. We hope you'll visit again when your travels bring your back to our beautiful city.

10/10 Excellent

Liliya

Traveled with family
Great hotel and location.
Stayed 1 night in Mar 2024
Response from Director of Front Office on Mar 30, 2024
Thank you for your lovely review regarding your recent stay at our hotel! We are thrilled you enjoyed our downtown location. We hope you will visit again soon.

10/10 Excellent

laura

Liked: Property conditions & facilities
The doorman, front desk clerk and room service people were all delightful!
Stayed 1 night in Mar 2024
Response from Director of Front Office on Mar 28, 2024
Thank you very much for taking the time to leave us a review about your recent stay. We are happy to read that you enjoyed your visit with us. Our staff takes great pride in taking care of our customers and we are glad that we exceeded your expectations. We look forward to seeing you again soon!

10/10 Excellent

Chuck

Stayed 1 night in Mar 2024
Response from Director of Front Office on Apr 14, 2024
Thank you for staying with us! We hope you will visit again soon.

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Director of Front Office on Mar 20, 2024
Thank you for staying with us at Omni Charlottesville! We loved having you and hope you will visit again soon!

10/10 Excellent

Matthew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay!
Stayed 1 night in Mar 2024
Response from Director of Front Office on Mar 12, 2024
Thank you for your lovely review! We hope you'll join us again once your travels bring you back to the city.

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and friendly employees and extremely nice hotel. The pictures don’t do it justice it’s way nicer than it looks
Stayed 1 night in Mar 2024
Response from Director of Front Office on Mar 12, 2024
Thank you so much for choosing Omni. We are delighted to hear that you enjoyed your stay and we appreciate your kind comments regarding our staff. We look forward to seeing you again when you return to the city!

2/10 Terrible

Anthony

Stayed 1 night in Mar 2024
Response from Director of Front Office on Mar 28, 2024
If you wouldn’t mind giving us a call at your convenience and provide more information about your score, we’d be glad to look into any opportunities we can address.

10/10 Excellent

Kimberley

Traveled with group
Liked: Amenities
The Omni is my favorite Hotel to stay when I am in Charlottesville. Everyone is very friendly and very helpful. I love the central location to downtown.
Stayed 1 night in Mar 2024
Response from Director of Front Office on Mar 6, 2024
Thank you so much for choosing Omni. We are delighted to hear that you enjoyed your stay and location! We really appreciate your kind words about our staff being friendly and helpful. We look forward to seeing you again when you return to the city!

10/10 Excellent

JoAnne

Stayed 3 nights in Feb 2024
Response from Director of Front Office on Mar 23, 2024
Thank you for staying with us! We appreciate you taking the time to leave a review. We hope you will visit again the next time your travels bring you to our beautiful city!

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine.. the only issue we had was a fire event at 2:30 in the morning on a cold cold night . We were out in the freezing cold for over an hour. Now, I’m overwhelmingly grateful it was nothing serious and we were all able to reenter our rooms but I feel there should have been some sort of apology.. offer of some kind. In any event, we will probably stay here again.
Stayed 1 night in Feb 2024
Response from Director of Front Office on Feb 26, 2024
Please accept our most sincere apology for the inconvenience you experienced. We understand our team has personally reached out to you regarding your stay. We hope that you will allow us the opportunity to serve you again in the future

10/10 Excellent

MICHAEL, APEX

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk the downtown mall.
Stayed 1 night in Feb 2024
Response from Director of Front Office on Feb 23, 2024
It’s wonderful to hear you were impressed by our downtown location! We loved having you and look forward to the opportunity to welcome you back in the future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Director of Front Office on Feb 23, 2024
Thank you so much for taking the time to leave a review! Greatly appreciated. We hope you'll visit again!

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Director of Front Office on Feb 23, 2024
Thank you so much for choosing Omni. We are delighted to hear that you enjoyed your stay. We look forward to seeing you again when you return to the city!

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta property and attentive staff
Stayed 2 nights in Feb 2024
Response from Director of Front Office on Feb 19, 2024
Thank you for your lovely review regarding your recent stay at our hotel! We loved having you and hope you will allow us the opportunity to serve you again.

10/10 Excellent

Bonny, Newport News

Traveled with partner
Liked: Amenities
Their recent updates are great! Room was super clean and the staff is very friendly/helpful. Will definitely stay here again in the future.
Stayed 1 night in Feb 2024
Response from Director of Front Office on Feb 17, 2024
It’s wonderful to hear you were impressed by our newly completed renovations! We appreciate your kind words regarding our staff and are thrilled you enjoyed everything. We loved having you and look forward to the opportunity to welcome you back in the future.

10/10 Excellent

Lee

Stayed 1 night in Feb 2024
Response from Director of Front Office on Mar 21, 2024
Thank you for staying with us at Omni Charlottesville! We loved having you and hope you will visit again soon.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed stay
Stayed 1 night in Feb 2024
Response from Director of Front Office on Feb 16, 2024
Thank you for your lovely review regarding your recent stay! We hope you will visit again soon.

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2024
Response from Director of Front Office on Feb 13, 2024
Thank you for staying with us at Omni Charlottesville. We loved having you and look forward to you staying again.

10/10 Excellent

Lori

Liked: Cleanliness
Wonderful
Stayed 1 night in Jan 2024
Response from Director of Front Office on Jan 29, 2024
Thank you for your lovely review regarding your recent stay! We loved having you and hope you will visit again soon.

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
The renovation is fantastic! Perfect location…. Our go-to spot to stay when in Charlottesville!
Stayed 2 nights in Jan 2024
Response from Director of Front Office on Jan 17, 2024
Thank you so much for your lovely review regarding your recent stay with us! We are thrilled you enjoyed our renovations and location! We look forward to serving you again.

10/10 Excellent

Christine, Jessup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Director of Front Office on Jan 17, 2024
Thank you for staying with us at Omni Charlottesville! We hope you will visit again soon.

8/10 Good

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Pricey, but incredible location next to pedestrian mall and easy drive from Highway. Staff very helpful and friendly. Very clean.
Stayed 2 nights in Jan 2024
Response from Director of Front Office on Jan 14, 2024
Thank you so much for choosing Omni. We are delighted to hear that you enjoyed your stay and found our staff to be helpful and friendly. We look forward to seeing you again when you return to the city!

10/10 Excellent

Debra, Hot Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Response from Director of Front Office on Jan 13, 2024
Thank you so much for your visit to the Omni Charlottesville. We loved having you and hope you allow us the opportunity to serve you again.

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Director of Front Office on Jan 11, 2024
Thank you so much for staying with us at Omni Charlottesville and taking the time to leave a review! Greatly appreciated. We hope you'll visit again!

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Director of Front Office on Jan 11, 2024
Thank you so much for taking the time to leave a review! Greatly appreciated. We hope you'll visit again!

8/10 Good

Joyce

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is newly renovated. The group did an excepetional job with the project. It's much nicer than it was pre-pandemic.
Stayed 2 nights in Jan 2024
Response from Director of Front Office on Jan 10, 2024
Thank you for your lovely review regarding your recent stay with us! We are thrilled to see you enjoyed our new renovations and hope you will visit again soon.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Jan 2024
Response from Director of Front Office on Jan 8, 2024
Thank you so much for your lovely review review! Greatly appreciated. We hope you'll visit again!

10/10 Excellent

GARRETT

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in the middle of everything
Stayed 2 nights in Jan 2024
Response from Director of Front Office on Jan 8, 2024
It’s wonderful to hear you were impressed by our downtown location! We loved having you and look forward to the opportunity to welcome you back in the future.

10/10 Excellent

Ana Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Director of Front Office on Jan 8, 2024
Thank you so much for taking the time to leave a review! Greatly appreciated. We hope you'll visit again!

10/10 Excellent

Drew

Stayed 2 nights in Dec 2023
Response from Director of Front Office on Jan 8, 2024
Thank you for staying with us! We hope you'll visit again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend at Omni
Great location and amenities. Friendly staff
Stayed 4 nights in Dec 2023
Response from Director of Front Office on Jan 8, 2024
Thank you very much for taking the time to leave us a review about your recent stay. We are happy to read that you enjoyed our downtown location and on-site amenities. Our staff takes great pride in taking care of our customers and we are glad that we exceeded your expectations. We look forward to seeing you again soon!

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, remodeled hotel. Great design and comfort.
Stayed 1 night in Jan 2024
Response from Director of Front Office on Jan 11, 2024
Thank you for your lovely review! We hope you'll join us again once your travels bring you back to the city.

10/10 Excellent

Sandi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Director of Front Office on Jan 8, 2024
Thank you for your recent stay at our hotel! We hope you will visit again when your travels bring you back to our beautiful city.

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall outstanding! Thank you very much!
Stayed 3 nights in Dec 2023
Response from Director of Front Office on Jan 8, 2024
Thank you so much for choosing Omni. We are delighted to hear that you enjoyed your stay! We look forward to seeing you again when you return to the city.

10/10 Excellent

Jacqueline

Stayed 1 night in Dec 2023
Response from Director of Front Office on Jan 8, 2024
Thank you for staying with us at Omni Charlottesville! We loved having you and hope you'll visit again soon.

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Director of Front Office on Jan 8, 2024
Thank you so much for taking the time to leave a review! Greatly appreciated. We hope you'll visit again!

10/10 Excellent

Melanie, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Director of Front Office on Jan 8, 2024
Thank you for your lovely review! We hope you'll join us again once your travels bring you back to the city.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Director of Front Office on Jan 8, 2024
Thank you for your lovely review! We hope you'll join us again once your travels bring you back to the city.

8/10 Good

Keith

Traveled with partner
Stayed 2 nights in Dec 2023
Response from Director of Front Office on Jan 8, 2024
Thank you so much for taking the time to leave a review! Greatly appreciated. We hope you'll visit again!

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Director of Front Office on Jan 31, 2024
Thank you for staying with us at Omni Charlottesville! We loved having you and hope you will visit again soon.

10/10 Excellent

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Director of Front Office on Jan 8, 2024
Thank you for staying with us! We hope you will allow us the opportunity to serve you again soon.

10/10 Excellent

Heather

Stayed 1 night in Dec 2023
Response from Director of Front Office on Jan 8, 2024
We appreciate your lovely review! We hope you will visit us again soon.

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Director of Front Office on Dec 31, 2023
Thank you for your lovely review! We appreciate you staying with us at Omni Charlottesville.

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Director of Front Office on Dec 30, 2023
Thank you for staying with us! We appreciate your lovely review. We hope you'll visit again soon.

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Director of Front Office on Dec 28, 2023
Thank you for staying with us! We appreciate you staying with us and hope you'll visit again soon.

10/10 Excellent

Christopher

Stayed 4 nights in Dec 2023
Response from Director of Front Office on Jan 13, 2024
Thank you for staying with us! We appreciate your lovely review and hope you'll visit again soon.