Ratings based on 817 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Charlottesville Option Near Amenities

Posted Dec 11, 2017
Wonderful and reliable choice in Charlottesville near all the amenities. Easy parking, extremely friendly staff, and clean, tasteful rooms. This isn't old-world charm like Keswick Hall and it isn't an of-the-moment boutique hotel, but it's a great choice and one I've made multiple times.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fairfax Station VA

Dated, but nice hotel

Posted Dec 4, 2017
Pros: location. location. location
Cons: Needs a full remodel, which would be costly.
Two nights at the Omni, it has an excellent location to the downtown "Mall". Pros: Clean Well Kept Excellent Breakfast Buffet Good TV and empty fridge to cool drinks. Cons: Dated hotel Bathrooms are terribly small, with the toilet in your way all the time. Worn paint Internet is poor and confusing to hook up to
Comment from Hotel Management
Dec 4, 2017 by Guest Relations, Hotel Management
Dear Duane, Thank you very much for sharing your comments from your recent stay at the Omni Charlottesville Hotel. Please accept my most sincere apology for the inconveniences your experienced. Please know that we will undergo renovations in the near future. Your feedback is very important and we will certainly consider our guest feedback as we plan our upcoming renovations. Furthermore; I am pleased to learn you enjoyed our breakfast buffet, location and in-room amenities. We truly hope you accept our apologies and allow us to serve you again in the future. Sincerely, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Had a great time!

Posted Dec 1, 2017
This hotel is beautiful, the amenities are great and the staff was accommodating. I enjoyed my stay and I will be back.
Comment from Hotel Management
Dec 1, 2017 by Guest Relations, Hotel Management
Dear Gina, Thank you very much for sharing your kind words. It was an honor to have you with us and I am delighted to learn you enjoyed your stay at the Omni Charlottesville Hotel. We look forward to have you with us again in the future. Sincerely, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location for shops and restaurants

Posted Nov 25, 2017
Lovely hotel. Excellent restaurant, pleasant, welcoming staff
Comment from Hotel Management
Nov 27, 2017 by Guest Relations, Hotel Management
Dear Guest, Thank you very much for sharing your kind words. It was an honor to have you with us and I am delighted to learn you enjoyed our service, hotel and restaurant. We look forward to get the opportunity to serve you again in the future. Sincerely, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bel Air, Maryland

Clean room. Attentive staff

Posted Nov 24, 2017
Room was clean and larger than expected. Staff could not have been more attentive. Close to. Everything.
Comment from Hotel Management
Nov 27, 2017 by Guest Relations, Hotel Management
Dear Kevin, Thank you very much for sharing your kind words. It was an honor to have you with us and I am thrilled to learn you enjoyed our service, location and hotel amenities. We look forward to have you with us again in the future. Sincerely, Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel at end of walking mall.

Posted Nov 20, 2017
Pros: Great health club, hot tub, sauna, & indoor & outdoor pools.
Cons: Bedside lamp outlet too loose to work. Basic Internet not included.
Enjoyed Fall drive, walking on mall, trying bars & restaurants, watching ice hockey.
Comment from Hotel Management
Nov 22, 2017 by Guest Relations, Hotel Management
Dear Guest, Thank you very much for sharing your kind words from your recent stay at the Omni Charlottesville Hotel. It was an honor to have you with us and I am delighted to learn you enjoyed your visit. Please know that we do offer complimentary Wi-Fi to our Select Guest loyalty members and this program is absolutely free to join. We truly hope you return to our hotel in the near future and take advantage of the absolute amazing benefits we offer through our Select Guest program. Sincerely, Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Norfolk, VA

The location is perfect.

Posted Nov 17, 2017
The location is perfect for the annual Virginia Film Festival and access to the downtown mall.
Comment from Hotel Management
Nov 20, 2017 by Guest Relations, Hotel Management
Dear Rich, Thank you very much for sharing your kind words. It was an honor to have you with us and I am delighted to learn you enjoyed our location and service. We look forward to have you with us again in the future. Sincerely, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Nov 5, 2017
Breakfast buffet was excellent! Miley's made to order, fresh fruit, delicious pastries!
Comment from Hotel Management
Nov 9, 2017 by Guest Relations, Hotel Management
Dear Guest, Thank you very much for sharing your kind words. It was an honor to have you staying with us, and I am delighted to learn you enjoyed our breakfast buffet and service. We look forward to serve you again in the future. Sincerely, Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2017
Pros: Location
Wish I had been told that the pet fee was $100. Daily
Comment from Hotel Management
Nov 15, 2017 by Guest Relations, Hotel Management
Dear Guest, Thank you very much for sharing your comments from your recent stay at the Omni Charlottesville Hotel. Please accept my most sincere apology for the confusions regarding the pet fee. Please know that we charge only one time fee for the duration of your stay. I believe your bill was corrected upon check out, however, please feel free to contact the Executive Office at the Omni Charlottesville Hotel if your bill says otherwise. We look forward to hear from you and to serve you in the future. Sincerely, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Nice hotel and close to the local attractions.

Posted Sep 30, 2017
We enjoyed our stay at the Omni. The staff all went out of their way to meet all of our needs. The staff answered questions about the local area and offered great suggestions for things to do. The atmosphere was relaxing and we would recommend the Omni for those traveling to this area.
Comment from Hotel Management
Oct 2, 2017 by Guest Relations, Hotel Management
Dear Charlie, Thank you very much for sharing your kind words. It was a pleasure having you with us and I am delighted to learn you enjoyed your stay. We look forward to have you with us again in the future. Sincerely, Guest Relations